Wow, super fast service and pleasant environment. As a 25+ year Kaiser member, I'm used to…read moreconvenience and seamless care. This is my first out of network lab work and I couldn't be more pleased and impressed. I received my lab order via email and in less than an hour I'm done! Booked online and was able to get an appointment within the time it took to drive there.

There is not a "1 star" option, as 1 star is GENEROUS. The rating is actually NEGATIVE 10 STARS…read more If you have a child with special needs, or are caring for an adult child with special needs, DO NOT GO TO THIS LAB. SHOUT OUT TO CHRISTINA- the QUASI-MANAGER at the Anaheim Hills Quest location, who was RUDE and MEAN to my son and to me. She made sure to butt in, while my son was having his blood drawn by another phlebotomist, to berate us both. The anxiety a person with autism and JRA experiences on a daily basis, let alone a day where they have to get bloodwork done, is indescribable. Being a caregiver and parent, watching my son suffer DAILY with physical pain from his juvenile rheumatoid arthritis, and mentally with autism, and severe OCD, and THEN add on this lady giving my son and me a LECTURE about bringing in too many lab orders, and how it's our fault that people like us bring in too many orders, and that's why they get behind. I HAD ZERO IDEA I was only allowed to bring my son in for 3 lab orders at each visit. He has to have labs done every 3 months. Would ANYONE who is sane choose to piss off someone who is in charge of sticking their son with a needle?? The answer is a HARD NO!!! NEVER GOING HERE AGAIN. EVER. There was one extremely patient and kind phlebotomist there who was the person who actually drew my son's blood. Her name was Arlene and she deserves a 100% raise. She was so patient with my son. And kind. If I were her, I would leave Quest and go to another lab that has BETTER MANAGEMENT.

Unacceptable experience. Walk-in visit with a 2-hour wait, only 1 lab tech drawing blood & another…read moreemployee sitting at the front desk doing paperwork instead of helping patients. I arrived at 7:45 AM. I tried to schedule an appointment the night before on the app was told none were available. While sitting here waiting, I checked the LabCorp app again and suddenly there were 9 appointment slots available. That makes no sense. Why weren't those appointments available the night before? To make matters worse, several non-English-speaking patients arrived and clearly did not understand how to use the self check-in kiosk. No staff member offered to assist them. They were left standing there confused, which only added to the chaos and delays. This location is poorly managed, inefficient, and a complete waste of time. I will never return. I finally made it in to get my blood drawn. Veronica helped me and she was very nice. That was the only pleasant experience I had at this place. I truly miss Quest Diagnostics.

Had to get bloodwork done for my new primary dr. I love this location and all the employees here…read morethey know me by first name thats how much I go in lol! They are so friendly and quick here. Always love chatting with the workers here everyone is super friendly. It wasn't too busy today so wasn't there for too long which was nice. Small parking lot and it's upstairs. When it's busy you cannot find parking but when it's not too busy you can. Thank you always for your smiles and caring hearts I appreciate you guys. Have a beautiful day, be kind to everyone :) Aloha

Shout out to Veland, my lab guy! He was very welcoming and made me feel at ease. I made an…read moreappointment at 6:30am and didn't have to wait. Just remember if you pickup/drop off a sample, you need to make an appointment (it's just the rules). Also if you have an appointment and you're even a minute late, you'll be treated as a walk-in. It says it on their website. Also the hours on Yelp are incorrect. They actually open at 6am.

Before coming here, do not let the Indian lady lab tech take your draws. I have had 2 separate…read morefamily members come at different times and both times she dug with the needle to find the vein and failed. She is horrible and should not be working there. Beware!

Accurate rating description for two starts is "could've been better." This place only has PA/NP…read moreand no MD on site. They have the capability to draw blood and send to lab for stat orders. Unfortunately, what they lack ends up a longer list. The first MA was unable to get a vial of blood and said someone else would try on my other arm with a straight needed (vs butterfly). She left me without even putting a bandaid on the arm she poked and I had to struggle to put the bandaid on one handed while still maintaining pressure on it. Next MA comes and draws blood and when she's done she yelps I don't have a cotton ball (to put on the vein she just drew out of) and my blood is just pooling while she puts a bandaid on. Luckily I'm well versed enough to know I needed to put pressure on my bandaid. The NP who saw me was new to (per the MA) she really didn't put my mind at ease. Her expertise and knowledge seemed lacking based on the answers to my questions. First thing she asked me was, why are you here and not the ER? I told her my PCP sent me here because she didn't feel it necessitated a ER visit. She wanted me to be evaluated by YOU to assess and in your medical opinion, do I need to be seen further or what course of action next? She swabbed me for flu and covid and I verbally questioned her because I had isolated severe GI symptoms. She said sometimes those present wither GI only. Does it? I don't know, I'm not an MD but I'm also someone who works in healthcare and it didn't feel like the proper procedure. When I asked if she would be ordering any stool samples, I heard through my closed door "do we do that?". Ok, she's new, I'll give her that...but she comes back in and says "if you'd like to have the order for stool testing I'm happy to give that to you." Am I the md or am I the patient? I came here for your professional medical opinion! Do I?! So after I kindly communicated that I am looking to her for her opinion as the expert whether or not my symptoms necessitate an order, she still doesn't quite give me a direct answer! I haven't been to that many urgent cares, but I've come to see a trend that many of the urgent cares that are owned by a company with multiple locations don't have MD's on staff physically there. That said, I've also noticed the trend that many provide sub-par care.

Went in with an appointment. The Website said they took my…read moreinsurance. I get there and apparently they don't take it anymore. I offered to pay out of pocket as I was sick and needed care. They turned me away.

Had an 8am appointment and was done by 8:15am! Front desk…read morewas efficient. I get very nervous getting blood drawn and Raj made the experience stress free! He was patient and offered many kind words. Highly recommend!

The lab tech that did my blood draw was a total F #### profanity removed! She had no idea what she…read morewas doing and she choked my arm with a rubber tie until my fingers were turning purple and blue and only took off the tie AFTER my blood was drawn so, then my arm was bleeding a lot and she couldn't even get the elbow wrap around properly. The blood dream took a LONG time and this B had the audacity to tell me that it was my fault my blood was flowing very slowly. Afterwards, I found out that she didn't even get the needle ON the actual vein. See photo. She was trying to pull blood from my muscles. WTF? Also super painful. What kind of untrained i###ts are working here?!!! So many blood draws in my life and this is the worst one!

I've been scared of getting my blood drawn pretty much my whole life, and for some reason I never…read morefelt that fear once with Andreh. He's extremely professional, super efficient (he was in and out of my apartment within 10-15 minutes), and clearly knows what he's doing. He walked me through everything with total confidence and made the whole process feel easy. He was also super patient with my barking dogs, so there's some bonus points right there. If you're in the area, you need phlebotomy done, and especially if you get anxious about needles or haven't had it done before, this is your guy. Five stars - highly recommend.

I had my call returned within about 15 minutes. Andre's a super friendly guy, pretty funny dude. He…read morewasn't overscheduled and was able in my case to accommodate a next-day appointment. I paid up front over Venmo, feeling comfortable with it because of his good reputation on here. And indeed he did not disappoint. Andre showed up to my house exactly on time. He went over the instructions of the kit for the test I was having done, and already knew what to expect. He asked the right questions - "Are there ice packs with this one?" "Does it need to be centrifuged?" He was even such a pro he knew which cabinet door held my garbage can without looking. The poke itself was right on the money, nearly painless, and without complication. He took the kit with him to do the postal dropoff himself - it was included with his services. One less thing for me to have to do, which was appreciated. We shook hands, said goodbye, and that was that. He did not solicit me for a Yelp review. A lot of service providers will offer deals to customers in hopes of scamming their way into a good review - it's a red flag whenever I see it and it makes me mad for having wasted time reading reviews that were essentially bought. But Andre didn't do that at all, which is why I immediately got on my computer to write him a review anyway. He earned his reviews by being good at what he does. I'd use him again anytime.

I had a time sensitive order that needed to be finished and I would not have made it back in time…read moretowards my usual location. They close at 3:30pm on a friday and it was 3:05pm. Bring in Yelp to the rescue! Asked Siri , "find me the closest location Stat" and onward it brought me to this location in Orange. Parking was a breeze, i was greeted by Edith who assisted me with several of my orders. One of which i had to email. Word to the wise, wifi here is a bit tricky. So, i signed onto their "guest" portal via wifi and after several attempts was able to successfully send the order to them. Thank you Edith! I got lucky. It must be noted: Morning draws have to be by appointment: 7:30am-12pm. After lunch, walk-ins are possible. I made it by 3:15pm within walk-in hours and was able to be helped . Key note: this location is located on bottom floor, as you walk inside the building it's straight after security. They are open until 5pm M-F. I had to use the Kiosk to check-in via ID and verify insurance per usual and the rest was sitting in the waiting room. The vibe here is lovely. Its a small waiting room, with limited seating ( i counted 6 chairs) but it has a tv for one to watch while they wait. Edith, Brianna and Sherri at the front desk were friendly, welcoming and super helpful with my email/order issue. Each Labcorp location has its own vibe. This one is cozy yet uplifting. Once inside the Phlebotomist named: Louis Helped me. My arm wasn't being helpful, and mid-way we had to abort mission. I had a small, tiny issue with vasal -vagal nothing some rubbing ETOH can't handle. Luckily, I was able to get some samples needed for an immediate issue. Will come back for the remaining when ive rested for round 2.

Worst customer service ever! They don't have an appointment until 15 days and the place is pretty…read moremuch empty. The front desk was very blunt and said I can't help you, you need to call the number on the paper or scan the bar code.

Had my drug testing done here(3/21/25) Owners and employees…read moreare very friendly. Also place is very clean. I will definitely come back here if i need future tests done

The place was clean. The lady working was so nice. I was in and out pretty quick. I would go here…read moreagain if needed. 5/5

Quick! I was in and…read moreout very fast. I did call them to make an appointment, and I was able to get one the next day. It was empty inside. Which was really nice. I checked in and he took me back immediately. He explained the drug sample process, and we were on our way. I had to do a drug test for work. Did the urine sample and checked the label, to make sure it was correct. Everything looked good. Smooth process, and very quick. Quality care I would say. The hardest part was finding parking and finding the place lol You park right next door. There are a few labeled spots. Then you walk over to the building, and you will see a security car parked. Walk past the car and go up the stairs. Then turn right and enter through the doors and you will find a courtyard. Keep walking and you will see fast labs on the right-hand side. Took me a minute to find the place lol

Great place to get your labs done! So much easier than any other place I've seen before. Quick and…read moresimple. I got my results the same day.