I've been seeing doctors and PA's here for about 4 years now. It's usually for a bad cold/flu, or a…read morepositive test for Covid, but I've found them extremely helpful in providing advice and suggesting the right medication. They always seem to know how to treat the current flu variation and if antibiotics are warranted or just a stronger cough medicine to help me sleep. I've always been able to make same day appointments, or early next morning ones. They always schedule a follow-up which is often through Zoom, but it's nice of them to make sure I'm OK. Saturdays are a little different though as they don't take appointments, but walk-ins only. That means you might have to wait. You can wait in your car or walk around the strip mall as they'll text you when they're ready to see you, so you don't have to sit in a waiting room. And finally, everything is Wizard of Oz themed, so if you're a fan of the movie, you'll really like this place!

Where do I start! This urgent care is just full of angels my son came in for a deep cut in his…read morethumb I got so scared and worried they made me and my son feel so calm and was in the right place the nurses and the PA are just amazing what they do! the office was going to close and he didn't even leave my son till he took care of him this PA I wish I knew his name but he is best really!!! I would highly recommend this office not only him there all angels n this office! Again thank you for taking care of my son!!

I have never been to an urgent care before, but I've heard many horror stories. BUT this place…read moreexceeded any expectations I had! My wait time was short (but I realize that is partial luck). The front staff was efficient and got me checked in right away. Cynthia was the nurse helping me. She was so kind, helpful, and caring. She handled my situation with sympathy and ease. I would definitely come back here for another emergency!

This place should be reported to the FTC. They want you to pay 300 just to be seen and then $2500…read moreper swab for cold and flu.

Accurate rating description for two starts is "could've been better." This place only has PA/NP…read moreand no MD on site. They have the capability to draw blood and send to lab for stat orders. Unfortunately, what they lack ends up a longer list. The first MA was unable to get a vial of blood and said someone else would try on my other arm with a straight needed (vs butterfly). She left me without even putting a bandaid on the arm she poked and I had to struggle to put the bandaid on one handed while still maintaining pressure on it. Next MA comes and draws blood and when she's done she yelps I don't have a cotton ball (to put on the vein she just drew out of) and my blood is just pooling while she puts a bandaid on. Luckily I'm well versed enough to know I needed to put pressure on my bandaid. The NP who saw me was new to (per the MA) she really didn't put my mind at ease. Her expertise and knowledge seemed lacking based on the answers to my questions. First thing she asked me was, why are you here and not the ER? I told her my PCP sent me here because she didn't feel it necessitated a ER visit. She wanted me to be evaluated by YOU to assess and in your medical opinion, do I need to be seen further or what course of action next? She swabbed me for flu and covid and I verbally questioned her because I had isolated severe GI symptoms. She said sometimes those present wither GI only. Does it? I don't know, I'm not an MD but I'm also someone who works in healthcare and it didn't feel like the proper procedure. When I asked if she would be ordering any stool samples, I heard through my closed door "do we do that?". Ok, she's new, I'll give her that...but she comes back in and says "if you'd like to have the order for stool testing I'm happy to give that to you." Am I the md or am I the patient? I came here for your professional medical opinion! Do I?! So after I kindly communicated that I am looking to her for her opinion as the expert whether or not my symptoms necessitate an order, she still doesn't quite give me a direct answer! I haven't been to that many urgent cares, but I've come to see a trend that many of the urgent cares that are owned by a company with multiple locations don't have MD's on staff physically there. That said, I've also noticed the trend that many provide sub-par care.

Went in with an appointment. The Website said they took my…read moreinsurance. I get there and apparently they don't take it anymore. I offered to pay out of pocket as I was sick and needed care. They turned me away.

I initially left a 1 star review due to a billing issue with insurance. My daughter was not told…read moreabout a $100 copay until after she was seen. We have amazing insurance and typically pay a zero copay for all in-network visits aside from ER visits. After she was charged I called our insurance and found out that urgent cares can bill under different codes some of which make them fall under the ER visit category. My issue wasn't the fact they bill in that way it was that she wasn't told until after she had been seen and we didn't have the option to seek other care that would be covered for her non emergency issue. The doctor himself called me to discuss the issue and apologized for how it was handled. He adjusted the charge and refunded my daughter the copay. We did not ask for a refund or expect one because we weren't disputing his services. He was very kind, authentic and did not dismiss my concerns. I truly appreciate and am impressed with how he handled the situation. It is clear he cares more about his patients and practice then he does profit and truly strives to do the right thing. He could give a masterclass in customer service.

The best urgent care facility I've ever been to. Dr. Azeem was knowledgeable, thorough, and very…read morepersonable. The staff were fast, efficient and very kind. The facility was very clean and well lit. This will be my go to Urgent care from now on.

Dr. Kurtz and his team are amazing. If, like me, you are anxious about seeing a Dr., then you…read moreshould come here. There is no judgement, just a team of healthcare professionals wanting to help you get on-track. It is clear that Dr. Kurtz is there to help you and does not dismiss anything you may be concerned about. I highly recommend this office if you are anxious about going back to a primary care physician, especially if you haven't been to one in a few years.

I have gone to Jason Kurtz for many years, until we had to extract our entire family from his…read morepractice. In the very beginning when he first started and was a brand new doctor, he was awesome. Now he's a total jerk and he has his uneducated office staff and PA running the business. just a few of our most prominent issues: 1. I was extorted by the front office, that he would not see me unless I paid a missed appointment, which I did not schedule. 2. The office refused to treat me, for a raging bladder infection that they tested me for, even though I'm a regular annual patient. I refused to pay the $50 to come BACK to the office the same day, for the RX. 3. His physicians assistant incorrectly diagnosed me as having HPV. And I had to go to another doctor for an incredibly painful procedure, all for nothing. I did not have HPV. 4. In my opinion Kurtz now has a God complex, he didn't used to. His behavior is reprehensible, and he is fully aware of this. Don't say you weren't warned. We ended up going to Dr Annette Bernhut in Orange and she is AWESOME. She cares about you as a person, vs you being the enemy

Checkin and waited an hour on the waitlist just for the doctor to skip me on the call waitlist and…read morethen close for lunch. I asked why I was skipped the doctor said it was because the other patient was "just an injection". What is the point of a waitlist when they don't go in order. Why is there no lunch coverage from another provider daily so they can actually see all the patients? As I was leaving ANOTHER patient who came in 30 minutes after me was called in. It is now 1240 and I will not be seen before the 1pm break when I checked in almost 90 minutes prior. No point in trying to be seen here

I drove an hour to this location because it was the only one that had a next day appointment…read moreavailable. I didn't want to chance a walk-in at a closer location since walk-ins are not guaranteed. This was my first time at a Minute Clinic and didn't know what to expect. I received a text to check-in before my appointment and did so as soon as I arrived. I believe I was the first appointment of the day so I only waited a couple of minutes before being called in. The nurse practitioner, Jazmine, who helped me was so friendly, patient, and thorough. I didn't feel rushed during my visit at all and she was very detailed and took the time to explain everything to me. I honestly wouldn't mind driving back to this location the next time I need basic care.

I am very happy with the service I received at Carbon Health Urgent Care. I had to have a procedure…read moredone. Yvette was great--she was making sure I wasn't having too much pain. She was very thoughtful. I definitely will go back if I have an issue. Thank you.

I went to Carbon health in January after having a baby. The doctor was nice and the visit was fast…read more Fast forward 4 months and they charged my checking account $701 dollars without my consent. No bills sent to my home. Nothing in my email. No call to tell me about it. Called insurance and they billed as new patient but I wasn't. Today my card gets charged another $600 dollars. I had spoke to them Saturday and asked to erase my card information. I will be reporting them for fraud. Don't go here! Don't let them keep your card on file. I had no idea they could do that.

My cold got so bad that it escalated into runny nose and coughs that hurt my stomach area. The…read moremedication they prescribed me was a bit good, but not enough to stop the cold. It was starting to gross other people out with my runny nose. It took 2 hours for me to see a doctor and thankfully this place had WiFi for me to browse the web and read some articles. So glad this place has good WiFi.

A complete waste of my time…read more I went there because I obviously had no choice in terms of a quick visit to my optometrist. As I have been dealing with an eye infection. Not only did they have me waiting for hours on a slow day but all they did was prescribe me some saline wash. I made it clear that I needed an eye prescription for this corneal ulcer I deal with once a year......I brought my own teardrop prescription and asked if i may he prescribed the same thing or something similar, and the provider had approved. Suddenly, as I make my way to the CVS, I came to realize that she prescribed me a saline wash?!!! Why on earth would I spend 3hours of my day and money for a saline wash??? This experience was a huge laugh at my face!

Went in for chest pains and Samantha did my ekg. She was super gentle and talked me through…read moreeverything, which really helped calm me down. Definitely made a stressful situation a lot easier. Really appreciate this place helping me out and love that it's genuine people who want to help people there. good customer service

The staff was super friendly and helpful. After checking in, I was almost immediately taken back to…read morethe room for vitals and to be seen by the doctor. I went in for two possible in-grown toenails. The doctor was able to quickly assess that they are in the early stages and refused proceeding with the procedure and instead prescribed some antibiotics and that i soak my feet in warm water mixed with Epsom salt. The reservation system online was quick and easy.

My parents have had excellent care from PA Andrew and Dr Escalante! The office staff is also very…read morefriendly and helpful.

I unfortunately had to take a trip to urgent care this morning for an abscess. I searched for which…read moreones accept my insurance and found this one fairly close to home. I arrived a few minutes after they opened so I was the first one there. The person at the front desk was very friendly and polite. I got called back right away and saw Dr. Paul (didn't catch last name). He was very patient with me, and had great bedside manner. In the room was also a female nursing assistant, who was also very kind and patient. Based on my experience today I'd recommend this urgent care if you are in the Brea area.