I was eager to call this place due to the high reviews. Its nice to know someone can come to your…read morehome and draw. I was hoping to have my littlest one drawn at home due to health circumstances. Unfortunately, my little one started to yell in the background when i made the phone call. I can tell and feel the blood guy annoyance and frustration. I understand my little one was yelling but for the same reason, i need someone to draw at home due to my little one health issues. I could feel his passive aggressiveness in the way he respond to me. He is not patient and is not friendly. If something like this triggers him, i can't even imagine when he draws. I wouldn't recommend to people or family who have children with health conditions or special needs. Or even toddlers in general who don't have special needs. In overall I am surprised he has high reviews.

I've had the pleasure of working with Andreh Aka, the blood guy, multiple times over the past two…read moreyears for myself, my son, and my daughter. It can be quite challenging, especially since my daughter gets very upset and anxious. However, I have to say that working with Andreh has been an incredibly smooth experience, particularly with my children. He has a wonderful way of connecting with kids, making them feel comfortable and relaxed. A big thank you to Andreh once again. Looking forward to seeing you next week!

idk why the reviews are so bad, probably the people without appointments. made an appointment and i…read morewas in and out in less than 15 minutes. my nurse was SO nice and lovely i wish i got her name i wanna be her friend. made me feel super comfortable about the whole old draw.

First timer here I had an appointment they took me in within 5 mins the girl who was helping me…read morewas super sweet ( I forgot her name) . Seems like the ones who are having a bad experience are the ones who go in without an appointment they seem to take a longer time since they do appointments first

The best urgent care you could ever go to. I come here frequently with my family. We are always in…read moreand out. It's never crowded. They never make you wait and they're just the greatest. I also want to give a review for PA Carol Kwak she has amazing bedside manner she does grade it her job. I'm feeling 100% better today because of her and I just want to thank this urgent care that I didn't have to go to the hospital and sit there for eight hours. I was in and out of this place in one hour great job guys. I hope we never lose this urgent care it's outstanding.

Accurate rating description for two starts is "could've been better." This place only has PA/NP…read moreand no MD on site. They have the capability to draw blood and send to lab for stat orders. Unfortunately, what they lack ends up a longer list. The first MA was unable to get a vial of blood and said someone else would try on my other arm with a straight needed (vs butterfly). She left me without even putting a bandaid on the arm she poked and I had to struggle to put the bandaid on one handed while still maintaining pressure on it. Next MA comes and draws blood and when she's done she yelps I don't have a cotton ball (to put on the vein she just drew out of) and my blood is just pooling while she puts a bandaid on. Luckily I'm well versed enough to know I needed to put pressure on my bandaid. The NP who saw me was new to (per the MA) she really didn't put my mind at ease. Her expertise and knowledge seemed lacking based on the answers to my questions. First thing she asked me was, why are you here and not the ER? I told her my PCP sent me here because she didn't feel it necessitated a ER visit. She wanted me to be evaluated by YOU to assess and in your medical opinion, do I need to be seen further or what course of action next? She swabbed me for flu and covid and I verbally questioned her because I had isolated severe GI symptoms. She said sometimes those present wither GI only. Does it? I don't know, I'm not an MD but I'm also someone who works in healthcare and it didn't feel like the proper procedure. When I asked if she would be ordering any stool samples, I heard through my closed door "do we do that?". Ok, she's new, I'll give her that...but she comes back in and says "if you'd like to have the order for stool testing I'm happy to give that to you." Am I the md or am I the patient? I came here for your professional medical opinion! Do I?! So after I kindly communicated that I am looking to her for her opinion as the expert whether or not my symptoms necessitate an order, she still doesn't quite give me a direct answer! I haven't been to that many urgent cares, but I've come to see a trend that many of the urgent cares that are owned by a company with multiple locations don't have MD's on staff physically there. That said, I've also noticed the trend that many provide sub-par care.

Fastest testing around for real. Get that urine in a cup in a jiffy. Idk what other care they…read moreprovide but urine testing for sure. Service is top notch. The worker got straight to the point. Quick and painless experience. I wish all urine sample places were like this. Office was nice and quiet. Good job to this place.

Quick! I was in and…read moreout very fast. I did call them to make an appointment, and I was able to get one the next day. It was empty inside. Which was really nice. I checked in and he took me back immediately. He explained the drug sample process, and we were on our way. I had to do a drug test for work. Did the urine sample and checked the label, to make sure it was correct. Everything looked good. Smooth process, and very quick. Quality care I would say. The hardest part was finding parking and finding the place lol You park right next door. There are a few labeled spots. Then you walk over to the building, and you will see a security car parked. Walk past the car and go up the stairs. Then turn right and enter through the doors and you will find a courtyard. Keep walking and you will see fast labs on the right-hand side. Took me a minute to find the place lol

I love how close this place is to my home, and I love how quickly they attend to you so you don't…read morehave to wait forever! The first time I was a little confused about where the building was until I saw everyone coming in and out lol. Recently, Kenneth attended me, and he literally made my morning before drawing my blood! He was so friendly and easy to talk to. I wish you could request a specific person, but I don't think that's possible. I also had a female technician last time (I forgot her name ), and she was super sweet and loved to talk too!

715 am, Saturday, May 16, 2026…read more I came an hour early to the Quest Lab to find out if they'd take me early before my appointment time as a walk-in. Not sure if it'll happen as I already have the standing appointment. The self service kiosk is easy to use, there are four machines near the entrance. Plenty of parking spaces here at the medical plaza. There's a constant arrival of patients, so not likely to be seen earlier than the appointment time. I have no idea when walk-ins would be seen as appointments have priority. I don't recommend trying to get here any earlier than ten minutes. The restrooms are clean, however, there's no wall mounted soap dispenser. That's such a big miss! Super silly having that gallon sized pump hand soap on the cabinet away from the sink. The hand dryer works well, there are no paper towels. This one is weird too, I was given a small plastic double Dixie cup with lid instead of the medical grade plastic urine collection cup. Hmm... Not sure if that was because I had to go before she had a jar ready and labeled. My phlebotomist was professional, yes. But she wasn't as good as the other one I had previously. All I care about is that they're able to collect the blood sample on the first insertion of the needle. Don't miss! Haha.

Once again, check in with my phone was easy with the text message they sent, room was comfortable,…read moregot called within a few minutes. Angie drew my blood again and was just as nice and sweet as usual, no bruising afterward. She is very good at her job. I recommend this lab & will continue to give them my business because they're good! Thank You Angie!

My mom asked them nicely if they can pls hurry. She's a cross guard and needs to go. Well the…read moreladies all they were doing is talking and wasting my mom's time. If I can put a zero stars I would

Made an appointment for 915. I didn't get in until 1015. What a joke what's the point of an…read moreappointment. The worst part is people are sick and the waiting room is literally 40 chairs next to each other with no space in between.

9:15am appointment on 4/22/26. Arrived and checked in at 9:05am. They didn't call me back until…read more9:55am. Why bother offering appointments if you still have to wait 40 minutes?

Waiting to have your sample taken while fasting, holding your #1 is never a pleasant experience…read more but I will share that this Saturday team was great. I had a 915am appointment. While i entered the room, it was Full. Receptionist announced that they are handling additional appointment coming from closed location because of the Garden Grove chemical incidents. I watched the team process through the waiting crowd efficiently. When it was my turn, i got an very experienced technician. She was fast and the needle almost didnt even hurt. She had me in and out under 10 mins Looking good this time. Day and night difference compared to 3 years ago when i have to do an employment drug test at the Placentia location

The office staff is consistently rude. When I checked in at the kiosk, it asked for my phone number…read moreand said I would get a text when it was my turn. I never got a text, so went in to inquire and they said I did not put a number in so they couldn't text. I had a standing order for lab work, but the woman said they didn't have it and sent me on my way. This location is near my house, but I will go to one further away if it means get quality service.

It's 2026 and we've used AIH twice already and they have been really easy to work with. We've…read morecollected our own samples and bagged them up and dropped them off at the lab. They offer many turnaround times and it's been a breeze to get results. I've attached what the results look like...

Very professional, friendly, and easy to drop off my sample. Great price for a fast turn around…read moretime as well! Would highly recommend.