Gloria Gates instructed me to change my health insurance in order for them to take me as a patient,…read moreso I did in May. I turned in all my paperwork after the insurance change and now nobody will return my calls to make an appointment. It was a waste of time because now I still have no PCP and insurance that I did not truly want.

I have been with this healthcare provider years before they made the change to Gloria Gates Care…read more But, regardless of the name change, I have found them to be consistent, professional and attentive to my healthcare needs. I can get an appt with ease if an unexpected health concern arises. And again, I get prompt care. I have absolutely nothing to complain about.

Patricia was amazing! Her mobile phlebotomy service is such an amazing opportunity for our small…read morecommunity. She came directly to my home, and she was completely prepared. I didn't even feel the needlestick, and she was in and out very quickly! She delivered the blood samples directly to the lab, and the entire service eliminated having to take a half day off of work as one of my labs had to be drawn at a certain time in the morning. I CAN'T THANK YOU ENOUGH!!!!!!

From the owner: What sets us apart is the exceptional level of care we deliver. Our phlebotomists possess extensive…read moreexpertise and have mastered the art of drawing blood efficiently and painlessly. Whether you're a first-time patient or someone who's experienced anxiety during previous blood draws, rest assured that our professionals will put you at ease. We prioritize gentle techniques, ensuring minimal discomfort and quick procedures. At B&B Diagnostics, we understand that each patient is unique and deserves personalized attention. Our phlebotomists take the time to listen to your concerns, answer your questions, and create a customized plan tailored to your specific needs. We believe in building strong relationships with our patients based on trust, compassion, and respect. *As of Sept, we now offer mobile drug testing services as well. DOT/ Non-DOT, Random, Post Accident, Return to Duty, Pre-employment. We service Central Pennsylvania.

I always have a horrible time getting blood work done and I absolutely dread it every time I have…read moreto. this time it was so different. I actually walked out of this Place feeling confident in getting bloodwork again, which has never happened the girl that did my blood work was super sweet and very calming. she asked if I was OK with getting blood work done. I did tell her, I'm very iffy about it. The bloodwork did not hurt at all. I didn't even feel a pinch or anything. It was quick painless, and the girl was so sweet I can't get over how good this experience was especially for having blood work done.

Quest is a disorganized mess of a company. I've visited this specifc lab (Northland Plaza State…read moreCollege) several times and have had a host of issues. Issues range from corporate policies, dysfunctional website/appointment systems, and poor staffing. Some Examples: 1. Multiple issues with Quest not accepting a written order from Penn State Hershey Physicans because of very rigid and unnecessary Quest policies. 2. After making an appointment and checking in with their fancy kiosk, the lab technician informed me (15 minutes later) that I hadn't checked in despite being told otherwise by their system. She then proceeded to check me in using a very old account from over 15 years ago which did not have all the correct information or previously validated information from the online appointment process. 3. Due to being checked in under an old account, my lab work did not automatically show up in my online account. I spent almost an hour with Quest Customer Service reps trying to merge or sort out the account mess to no avail. 4. Have been told I owed money before services were rendered when my insurance covers 100% of lab diagnostics and has done so EVEN FROM THEM in the past. Needless to say, I'm done with Quest Diagnostics. Mt Nittany's Lab made it very simple and accepted the order as previously written by my physician. They also made it very easy for future visits and eliminated the formal checkin process. Kudos to them. Quest, you need some work because you are throwing business away with your poor management and business policies. If you need a lab, go somewhere other than Quest!

I had seen the reviews and was concerned to go to this location, but it is so close to my house. I…read moredecided to give it a try and have no complaints!! There was a slight wait even with an appointment... understandable (i wouldn't reccommened going as a walk-in). Once i was seen, the phlebotomist was absolutely wonderful!!! She did a fantastic job. I will be returning!

Quests always seem to be everywhere, but somehow hide in the background. Like they are physically…read morethere, but you do not notice them while you are out. You just walk right on by it and don't even give it a second thought. With my recent change in insurance this is where I have to have all my labs drawn now. It's a bit of a hassle because it's an extra stop, but it is what it is. This particular location is kind of tucked away on the outskirts of the Westmoreland Mall in Greensburg. When I say tucked away, it is tucked into a corner where the overpass takes you to the mall. From my experience with multiple Quest locations, this one is rather large in size. The waiting room has more space which makes it a better experience and you don't feel like you are sitting on top of the other people waiting their turn. There is no receptionist, you use a touch screen to check in and just wait your turn. Your wait time is displayed on the TV in the waiting area and once you are called back you do your thing. Technicians are quick and friendly.

Horrible service. Was told a 40 minute wait - ended up being 3 hrs. All the nurses went to lunch at…read morethe same time. People who had appointments came very early and were brought back before their appointments started.

If you're a college student or you just don't happen to have a regular physician in the area this…read morecan be a life saver. If your needs are not actually an immediate emergency, it's also much cheaper than using the emergency room at the hospital

Nicest people, well cared for property and lots of blueberries! The price is right, no pesticides…read moreused, and it's a fun experience as well. Go support this small family owned business.