Waiting room is clean, sign in process is not clearly marked or capable of obtaining assistance…read morefrom staff. Seen in the photo as a blood draw from the "side "of my arm performed by a very polite Asian lady. Funny story, in the waiting room I was warned about a particular person who didn't do. Blood draws very well. Now we know.

My first time at this lab and it was a success. This location is by appt only, so make sure you…read moremake an appt. I signed in on the kiosk with my appt code and drivers license. I was taken back a few minutes before my scheduled time. The tech was fast and friendly.

I just had to take a minute and thank Asia for being so wonderful & kind…read more I am not an easy stick when in comes to blood draws. It's usually very painful for me , tiny veins, rolling veins, and it's usually 3 sticks and they end up taking blood from the back of my hand which hurts the most. Asia took her time, looked around, and got my blood draw in the first go. Also, practically painless! I told her I wish I could request her for the rest of forever for my blood work :)

I am not a fan of bloodwork. On July 14th I showed up to the new Labcorp location on Shoney and had…read moreto do around 30 vials---which was terrifying as someone who faints and can't stand needles. Thankfully, I had the best staff (Asya) who was very aware before I even said anything about my anxiety surrounding the labs. She picked up on it from my non verbals and got a recliner in there to help me feel more comfortable and alcohol swabs to assist with not passing out. She was very nice and she made it in right away. No poking around my arm which I really appreciated. She made something I was freaking out about for weeks a painless and anxiety free interaction. I hope if I have to go back I get her again.

I called to this lab and specifically asked if they did the test I was ordered to and they said…read moreyes. When I went the day after they told me they don't do that test, so I wasted my time and I had to book an appointment somewhere else. This test was time specific, so I had to do it that specific day, their misinformation ruined the integrity of that study. I don't recommend this place at all.

From the owner: Madison Core Labs is a full service independent clinical laboratory serving the Northern Alabama…read morecities of Madison, Huntsville, Decatur, and surrounding areas. We provide innovative and rapid testing solutions that large laboratories provide with an individualized experience that a local one offers. We care about the local community, we offer significant discounts for uninsured patients.

Nurse Practitioner Billie Smith is AMAZING. I went in with a condition that more than one medical…read moredoctor has "treated" in the past, but it took their "expert treatment" regimens several weeks to take effect. This time, I went to this urgent care, and Nurse Billie's treatment regimen (totally different from the previous doctors) completely took away all the pain before the end of the SAME DAY, and completely cleared up the issue in less than one week! I can't speak for other providers at this facility, but I am highly impressed with, and very thankful to, Nurse Billie! The nurse who took my vitals was also very friendly and professional. (I don't remember her name.) On the other hand, the young woman at the reception desk (I don't know her name either) is a definite liability to this facility, to wit: * All patients are required to wear a mask upon entering, but she sits and talks on the phone with hers pulled down under her chin. * When I first walked in and asked about getting seen, she told me that all appointments were booked for the day, and that walk-in wait time was two hours. So I went back to my car to set up an online appointment for the next day, only to find that she had LIED to me and that there were numerous appointment slots still available that same afternoon! She probably steers patients away whenever possible because she's LAZY and would rather get paid to sit around and play on her phone. * When I came back in later for my appointment, she wasn't at her desk. So I waited... and waited... and waited. Eventually, someone walked by and asked me if I had been helped. I said I hadn't, and that I had an appointment 15 minutes ago, but I've just been standing here waiting. They had a puzzled look on their face, and told me to hold on a second. They went to find her. About five minutes later, she came back in slowly, took her time getting to me to check me in, and then (while I stood there waiting to be taken in for treatment, she sat at her desk talking on the phone with one of her friends... and getting paid. Ugh. Generally, this seems like a great place, but the front desk clerk definitely brings down the facility's efficiency, professional atmosphere, and my rating (which would have been a 5-star, had it not been for her lackadaisical and unprofessional attitude).

They take walk ins ahead of people that have an appointment. Don't waste time with making an…read moreappointment. Just show up and you'll get in sooner. Or, better yet, go somewhere else that honors your appointment time.

I really like this lab! I've used it numerous times! Their online booking is easy and they are…read moreprompt with text reminders and their system allows you to upload your drivers license, insurance card, and lab orders via text message. They send appointment reminders the day prior and one hour prior to your appointment. Their online system allows easy cancellations. When you arrive you check in via text link. The wait is never long and the technicians are friendly, efficient, and draw your blood correctly and painlessly! Their appointment timeslots are every twenty minutes beginning at 6:00 AM with the last appointment at 4:40 PM. The interior is clean and the entire process is fairly touchless, except for touching your palm on some type of palm reading device. You enter at the northeast corner of the building under a green awning that shares a space with a hospital affiliated fitness center and has a lovely pond with a fountain that people are always walking around for exercise. I've never had to wait very long once I'm checked in. I've noticed the 6:00 AM timeslot is the fastest one in terms of getting in and out efficiently. Today I waited about 20 minutes to get called to the back for my blood drawing. This was for a 6:40 AM appointment and that's still not a bad wait. The restrooms are clean, the building is handicap accessible, and with the text check in there is no need to sign in at the indoor kiosk at the (typically vacant) interior receptionist desk. If you enter from Balch road and wind around through the parking lot you avoid the lengthy traffic light, east at the entrance to the Target shopping center. When you're done doing your fasting lab work, there's a Panera right there and you can order on the app, pick up your breakfast and get on with your day! Thanks Huntsville Hospital Madison Lab, I've endured plenty of crappy lab visits to Labcorp and a few less than desirable ones at various Quest locations and Huntsville Hospital is the flagship place for bloodwork!

I have discovered that Huntsville Hospital Labs have 8 different sights for my convenience…read more Lots of folks do not realize that Blackwell Tower as well as Madison Hospital have labs on sight that are not usually crowded and get you in fast. The phlebotomist was skilled and I was out of there. So convenient!!

Never , I repeat NEVER go to this hospital's emergency room, not only did they not see that I had…read morea broken back , they misdiagnosed it 2 nights in a row. They took x rays both nights, plus the fact that I was waiting in the hallway for 6.5 hours each night only to be sent home each day. I can't wait to toss the bill in the trash when it comes cause I'm not paying it!!!!

My doctor's office made me an appointment for Pre-Admission Testing (PAT). This building is…read morelocated on the Crestwood Medical Center campus and is used for non-emergency PAT which cuts down on the congested day surgery entrance at the back of the hospital. I am thankful I had an appointment as there were many individuals that did not. This clinic takes appointments first and walk ins are worked in. It is early Monday morning and people are starting their day off disgruntled. I recommend coming here as it is stress free if you have an appointment.

Michelle was very responsive to my questions and as a mobile notary, it was very convenient to…read moreschedule a time for her to swing by our house. She was quick, professional, reasonably priced, and I would highly recommend!

Michelle was great! Friendly, on time, knowledgeable. Reviewed the material ahead of time to make…read moresure everything is good.