I really like this lab! I've used it numerous times! Their online booking is easy and they are…read moreprompt with text reminders and their system allows you to upload your drivers license, insurance card, and lab orders via text message. They send appointment reminders the day prior and one hour prior to your appointment. Their online system allows easy cancellations. When you arrive you check in via text link. The wait is never long and the technicians are friendly, efficient, and draw your blood correctly and painlessly! Their appointment timeslots are every twenty minutes beginning at 6:00 AM with the last appointment at 4:40 PM. The interior is clean and the entire process is fairly touchless, except for touching your palm on some type of palm reading device. You enter at the northeast corner of the building under a green awning that shares a space with a hospital affiliated fitness center and has a lovely pond with a fountain that people are always walking around for exercise. I've never had to wait very long once I'm checked in. I've noticed the 6:00 AM timeslot is the fastest one in terms of getting in and out efficiently. Today I waited about 20 minutes to get called to the back for my blood drawing. This was for a 6:40 AM appointment and that's still not a bad wait. The restrooms are clean, the building is handicap accessible, and with the text check in there is no need to sign in at the indoor kiosk at the (typically vacant) interior receptionist desk. If you enter from Balch road and wind around through the parking lot you avoid the lengthy traffic light, east at the entrance to the Target shopping center. When you're done doing your fasting lab work, there's a Panera right there and you can order on the app, pick up your breakfast and get on with your day! Thanks Huntsville Hospital Madison Lab, I've endured plenty of crappy lab visits to Labcorp and a few less than desirable ones at various Quest locations and Huntsville Hospital is the flagship place for bloodwork!

I have discovered that Huntsville Hospital Labs have 8 different sights for my convenience…read more Lots of folks do not realize that Blackwell Tower as well as Madison Hospital have labs on sight that are not usually crowded and get you in fast. The phlebotomist was skilled and I was out of there. So convenient!!

I am deeply appreciative of my care from Ms. Patel. Her timely, proactive referral to the ER…read morefollowing my recent checkup prevented what might otherwise have become serious complications, and her helpfulness with my maintenance prescriptions has no doubt saved me several visits to specialists. Since I live nearby I usually go directly to the office when I need help from the office staff. Reaching them by phone can take a while.

From the front office staff all the way to NP Jackie, I feel very well taken care of each and every…read moretime. I never feel rushed or my concerns about something dismissed. Jackie and the staff there listen and are always quick to get me in when I am sick. I can't say enough about Jackie and my experience here! From my ME/CFS diagnosis to sinus infections they always take the best care of me.

I was sick. You know the kind of sick that only happens on Saturday when your PCP…read moreis closed for two more days. Sick-sick - the kind that you just know shouldn't wait until Monday. I had an incessant cough - so bad that I was having trouble catching my breath. (Why I didn't tear my husband away from his football game and take me is still a mystery.) I hadn't been to urgent care since the middle of Covid. I figured I might as well go back to the last place I had been. They were close and in the past, quick. I got there to find them closed with a homeless person passed out in front of their entrance. Now where to go? I've had more than my share of lousy service at AFC so I continued to look. I saw Approxie care on the list of sites. I was a good 10 miles away but I at least knew where it was - I had received a (drive-thru ) Covid test there. I arrived to find one other family in the waiting area. I grabbed a mask, quickly checked in and sat in the corner to distance from the others. Check in was easy, you know the drill - hand over your cards, fill in the papers on the clipboard and have a seat. No different from most any medical encounter. I waited no more than 10 minutes when I was escorted into the exam room. A young girl - high school young - took my vitals, asked me about what was going on and swabbed me for Covid and the flu - pretty routine. In the back of my mind I wondered how a teenager was qualified to work there but she told me it was her third year in the medical program at Bob Jones. Later when I thought about it, I was impressed that Approxie was actively supporting our young people in their career paths. Dr Shah soon came in, listened to my chest - he didn't need to ask me to cough. I'm sure had heard me through the walls. He asked a few questions, listened to my chest and diagnosed me. Apparently my symptoms were textbook for walking pneumonia. It was just a gut feeling, but Dr Shah's bedside manner immediately made me trust him. He did do a chest xray to reassure me as bronchitis and I are no stranger. He prescribed a breathing treatment and antibiotics and sent me home with the standard rest and hydrate and like that, less than an hour after I entered the building, I was driving home. The only issue that I had was that Dr Shah told me to do the breathing treatment twice a day but my orders and prescription both said once a day. By the time I called the office to confirm, they were closed. The medicine had me feeling better in a couple of days though 3 weeks later I still have a cough. Approxie definitely isn't the most convenient place to my home but if and when I or a family member needs urgent care, this is the place we are coming too. I really can't say enough about the care I received.

Their motto "We care when it matters most" needs to be changed to "We care only if you have money"…read more My 22 year old daughter walks in with a chest wound and a fever and because she has a balance, we didn't know about, they refused to see her. This place puts money above everything. They dont give a crap about you unless you can pay.

Got an online Saturday morning appointment because my local doctor had no openings to see me. I was…read moreimpressed with the facility from the beginning I walked in. New facility is very clean and well maintained. Staff at the front desk were pleasant and helpful regarding the paperwork and my insurance payment options. Very short wait time. Friendly, caring, and knowledgeable staff. Superb patient care and follow through regarding tests and specialist needed. I highly recommend this Urgent Care facility.

I would not recommend this location. This is the second time I have been here and the management is…read moreawful. The lady running the front desk does her job very poorly and she is a liar! I think her name is Lesha. Today, my wife stepped on a nail around 9:00 am so we got online and the fastest appointment was 2:00 pm. We decided to just walk in. The lady at the desk said to just sign in as a walk in. We signed in at 10:36 We sit and waited for two hours sitting directly in front of her just to have her tell us two hours later (12:30) that she needs to put us in her system. The urgent care app had us checked in and as the next seen patient for over an hour and a half and she let every walk in go ahead of us. She would not own up to her mistake. She lied and tried to tell us they were all scheduled appointments after I heard her ask if they had an appointment and they said no! She told every single one of them to sign in as a walk in. Me and my family will never go there again. Look at my photos and the current time on my phone. (Lesha lied as she was unaware that we were watching the app) You can see the number of walk ins. All the names under us got to go ahead of us. Shame on you "LESHA" I hope your supervisor reads this and the other comments about you. Edit: I asked for my debit card back and we made the longer drive to the Urgent care on 46 Shields Rd. Those people know how to treat customers! A+ experience. They had us in and out under 20 minutes. I strongly advise you to drive a little further to the shields road location and advoid (Lesha) in Hazel Green.

I see Claudia for primary care here. She is great! She listens and really takes everything in to…read moreaccount. A lot of doctors throw meds at you and don't listen. I am glad I have found someone who is truly caring. Thanks!!!

i would not recommend anyone to come here. The staff at the desk, including the nurses and the PA…read moreor NP we're not wearing their masks. In addition to this, it is advertised that this location closes at 6, not 5:30 as they say inside. But the doors are still open and they refuse people before the closing time. this is highly unprofessional from their side. It isn't advertised anywhere that they actually close at 5:30 (and it says 6pm on the door and everywhere else) in conclusion, please avoid this place. They're highly unprofessional and not hygienic.

My daughter went in on day after Christmas. They saw her right away. The care was very good.read more

Absolutely disgusted and enraged. If I could give no stars I certainly would. I got there today…read more(Sunday) at 11:45 knowing they didn't open until 1:00pm. I did this because I knew there would probably be a line for COVID testing. I was the second car there. People then started to form a line and were told to return to their cars and call the number at 1:00. I did. No one answered. Instead, a new line formed outside the door and they opened the door for these people, allowing them to be the walk-in appointments which they have limited to 8 per day for some ridiculous reason. I was told to call (again) and finally got a hold of someone after TWO MORE ATTEMPTS at calling with no answer. When I did get in they said "we aren't taking any more walk-ins today" and I explained how that was unfair as I had been waiting since 11:45. She said "we don't open until one" I explained that it's unfair that I was told to go to my car and call when they just went to the door and let the people in line be the first walkins despite having told everyone else to call. Another lady took the phone and began LITERALLY YELLING at me about how I'm not the only one trying to get an appointment. I told her I get that but it was absolutely ludicrous for them to open the door for people when they told everyone else to go call. Would not recommend.

I had to have a CT scan and was referred to this Outpatient Diagnostic Center. I have been here in…read morethe past and have had great service. The inside has been remodeled and is clean. I like that the employees are very nice and appointments are kept on time. I recommend coming here for your diagnostic needs.

I had to come here to get X-RAYS. I guess I came at the wrong time because it took over an hour to…read moreget it done and it's a walk in place. The lady at the counter told me that someone didn't show up so it put everything behind. They gave me a CD and sent my images over to my provider so hopefully I won't be having to go back anytime soon. They are one of the few places still requiring people to wear masks and they will provide one if you don't have it.

Great staff, Dr is also very thorough and helpful. Very low key office and has its own blood lab…read more Huge convenience! Highly recommend!

Dr. Vito Pukis is the best! From my first visit, I was blown away. He actually sits down and has a…read moreconversation with you for an hour without interruption about everything that is going on with. Feel very cared for every visit. The staff rocks too!