This place is horrible. I would never return. I entered shortly after 4pm on a weekday, there was only one other girl waiting. All I wanted was my nails painted (i had an event to go to and ran out of time to do it myself). I wanted fingers and toes both, but fingers are obviously more important. The lady said come back here, so I sit in the massage chair and she gets everything ready. She starts painting my toenails with the base coat. I didn't even think about turning the massage off at first, though it makes plenty of sense. So she snapped at me to turn it off, okay will do, sorry.
She then starts going on about how she has an appointment and now doesn't have time for me, after already starting. So she finishes my toes, sets me down at one of the manicure stations and demands I pay her $10. I said, I would rather pay all at once. She starts yelling in the middle of the store that she doesn't have time to finish me, she has an appointment, I can come back later. I asked if anybody else could just paint my fingernails real fast. She said nobody could, everybody's too busy (there's only one person up front waiting).
At this point her appointment is here, so the nail tech is getting very agitated. I had no problem waiting, that wasn't the issue. It's that she literally didn't want to just paint my nails. So she asks her appointment if she minds if she paints my nails real fast. Appointments says no, of course that's fine, it's no big deal. So the woman practically drags me over to her station. Demands i pay her $20 before she begins. Files my nails down so short they hurt, and painted 4 coats on my nails in about 4 minutes. Took forever to dry. Cracked immediately (thinking the polish was diluted). And the whole time she kept saying nobody wants to paint your nails, why don't you leave, I'm busy. (They weren't very busy). I'm assuming she was saying this because we she very rudely demanded the $20, I gave her just that. No tip yet. You earn that. I work in the service industry, I alway overtip. Had she been decently nice she would have received a $10 tip for simply painting my nails. So no, she didn't end up with a tip after saying those things to me.
Really bummed because the location was convenient for me and the salon really is very cute inside. I had high hopes. Unsure about other techs, but this one was incredibly mean for no reason. read more