I have Shopped at this store a few times when I have Been looking for special occasion dresses…read more Yesterday's trip was for my daughters vow renewal. I picked Out 8 or so dresses and couldn't make a decision. My consultant Erika went and picked out something similar to what I had Been trying to achieve and completely nailed it, she was so helpful and kind and honest, such wonderful service thank you so much!! And it was 50% off! I wish More stores treated customers this well!!

It's a nice place. High end quality suitable for ladies aged 30+. Size for all and different…read moreunique styles. It's a beautiful store and the ladies who work there are very kind and willing to help their customers and each other.

I visited this boutique once a few years back when my colleague gave me a flyer about a sale event…read more I was disappointed with the sale selection, service (too busy because of the sale, perhaps) and prices. Carrying a variety of designer clothing, shoes and accessories, there were some loyal clientele who seemed excited about the sale. Geared for the mature corporate professional woman or wives of professionals, the owner who was kind enough to be interviewed, told me she prides her shop for being able to assist her client with creating a complete ensemble for any occasion. If you don't have the time and have a generous budget, this is the place for your professional event needs. When I get the chance to visit this store again, I will update this review.

I was very disappointed in my online purchase experience and frustrated. I was charged for my item…read moreon 7/28. When I hadn't received the item by 8/13, I emailed the shop. I was told that it takes a "wee bit longer" to get things across the border in response on 8/13. I finally received the item today on 8/20, 3.5 weeks after paying. The label said they mailed it on 8/14, a day after my email. No wonder it took a "wee bit longer", they mailed it two weeks after my purchase. If there was a mistake, and they hadn't sent it, why not admit and apologize. I asked them to send shipping and tracking info with no response.They may be a fine store to visit, but don't shop online there! By the way, it only takes 3 hours roundtrip to drive there. Had I known, I would have made it a day excursion!

Absolutely love this shop! So personal. And a wonderful selection of women's clothing as well as…read moregifts. Can't wait to get back to Vancouver to upgrade my wardrobe!

From the owner: Eclectic Mix of Clothing /Home Decor /Baby Gifts & Great Customer Serviceread more

Do not waste your time and money. They are very rude to their customers. And of course do not try…read morecalling them because they aren't going to answer any of your questions.

The staff is beyond unhelpful and get so bothered that you asked for help. God forbid you interrupt…read moretheir conversations. They just keep pointing you at some table or other or passing you on to the next employee.

My 11-year-old boy purchased a pair of Crocs from Little Burgundy. Shortly after he bought them the…read morebutton that holds the strap on the right shoe broke off. We went back and asked if that is covered under warranty. The salesperson said that we could exchange them, but it could not be done that day because the store computer was not functioning. So we returned to the store the next week, but there was a different salesperson there who told us that the shoes can not be exchanged (despite that the first salesperson said that they could be). When I asked what can be done the salesperson said to phone Customer Service. I phoned a number of times but only got a recording. I tried to contact them via a form on their website, and got a message saying they will respond within 48 hours. I got a response by email about two weeks later, asking me to send photos of the Crocs "from all angles". I sent photos and Customer Service sent back instructions to do an exchange by mail. It looked like we were finally getting somewhere (but we weren't). I sent the Crocs to them via Fedex, and we were supposed to receive replacement Crocs within four weeks. Four weeks passed with no sign of replacement Crocs and no communication, so I emailed to ask if the Crocs had been sent, and if there is a Fedex tracking number to tell where they are. No response. I emailed again after five weeks. No response. I phoned Customer Service several times, and eventually got an actual human on the line! I explained the problem and she looked into it. After a lot of questions and a lot of waiting on the phone she told me that someone forgot to send replacement Crocs. She asked if I would like a refund instead. I replied, "If that will be quicker, then yes". She said she would contact the store we got the Crocs from and arrange a refund that we can go pick up. I don't know why she couldn't just refund my card instead of having me waste the time and gas to go back to the store again. We went to the store and they actually gave us the refund (and that was the only part of this ordeal that actually went right). Unfortunately, there is no refund for the gas I used for multiple trips to the store, or for all the time I spent trying to communicate with them. After two and a half months I finally got the kid's money back, so we just left the store and will never deal with Little Burgundy again.

I don't normally write a review but…read more.. Today, (November 30th, 2019) I went to little burgundy for a pair of winter boots and this employee tried so hard to find my boot and my size and made sure I was aware of the double soles etc. I'm not sure what his name is, but thank you!

NO MOBILITY AID ACCESSIBLE CHANGEROOMS! My mom loves this store and has for over thirty years. She…read morehad a stoke in early January and cancer surgery and as a result has lost a lot of weight and is in dire need of a new wardrobe to make her feel better. She needs a walker and help changing. We were loaded with clothes to try on and was prepared to spend a bucketload of $$$. Got to the change rooms and the doors were not even wide enough to let a walker through, the rooms themselves were so small we could not even shut the door for me to help her - no room for me. The stool they had for sitting on was too low, she could not get up on her own when normally she could. For store that caters to a more mature clientele, this is EXTREMELY DISSAPOINTING- you LOST a huge sale AULD PHILLIPS

Auld Phillips is sort of a funny place. If you look at the display in the window, it screams "50…read moreplus" market for clothing. Out of curiosity I explored it one day and found it has a dual personality. There is no doubt that the senior citizen can find their stand by faves in here. There is also a decent selection of French Dressing jeans, and other name brands that suit those of us who worry a bit about wearing sleeveless, but aren't ready for polyester elastic waistbands. There are some really nice dress blouses, pants and up scale jackets for business to cocktail purposes. The service from the ladies who work there is exceptional and they know fit, and make actual recommendations and help you get a nice look... how rare is that?!?!