The administrator has changed recently, but they have the same great staff that's been around for…read moreyears. Stephen the admin comes with experience and will take time to introduce himself and answer concerns. The building is older, but clean and well maintained. You actually see patients awake and out of their rooms. The surrounding area feels safe and parking is accessible. There's a certain stigma that surrounds nursing homes, but a short term stay with the right people can get your quality of life back. I just wanted to say thank you to everyone that worked with us.

I've seen improvements, compared to how it was ran in the past years. I've visited my uncle to…read morecheck on his rehab and what he thinks of his care at this facility and he's happy and feels he's making progress. The facility is clean and I appreciate that there isn't any odors upon entering the building.

My husband has been receiving great care here. The nurses and staff have great communication…read morebetween them, which is very important in the care they give. They show him the upmost respect and treat him with dignity.The nurses and cna's are skilled and work wonderfully together as a team giving the care the patients need. The facility is clean and very well-kept. Everyone is greeted with kindness and a smiling face!! They really do care for your loved one's!

This place is well-kept and very clean skill nursing facility. I had a tour of the dementia unit…read moreand it looks amazing. Very well run with extremely devoted staff. I get a general feel that many patients and family are happy with the care and service they provide. The nurses are extremely helpful and friendly. Would recommend placing your love ones here based off my visits here.

Wes Horn is an amazing physical therapist. He explained everything to me in lamens terms..it seemed…read morelike he was answering my questions before I even asked them..very informative,very professional..made me feel very optimistic that this treatment would fix my problems...dry needling techniques are working well...the pain in my neck is almost gone after 3 sessions...headaches completely gone...looking forward to the needling appointment for tomorrow

Good luck trying to get a hold of these people. They might as well not have a phone line…read more If you don't mind wasting time, then give them a call. As soon as they pick up, they put you on hold. If you request a call back, their response is "you're going to have to wait still" Worst customer service/phone etiquette ever!

I did not enjoy someone coming out last week from Park Avenue physical to do a third-party…read moreevaluation for insurance just to do a denial that's right people Park Avenue Act friendly upfront and personal but once it out for the insurance company it's bogus in your face, they may talk sweet to you say what you want to hear but the minute they walk out that door they backstab you they say oh yeah you'll pass will send the paperwork through you'll qualify for the equipment I got a call today I was told I was denied for watt Park Avenue physical wrote on the paperwork I was denied they said I need to go see a neurologist, there should be no need for me to see a neurologist at all my stuff is under control with the medicine I take the so-called Chris messed everything up on my paperwork now I'm stuck with a Electric Wheelchair I got stranded in the street almost got hit by a car yesterday, Monday my electric wheelchair fully charged left me stranded got off of my location it turned off again car off another location it left me stranded again call off another location it left me stranded Chris did not write down that the motor is making a noise my electric wheelchair is missing screws he did not write that in the report this third-party sent Park Avenue physical I was here to do the report to assess me and for what, Chris was just looking for a reason an excuse to deny my claim that I needed another electric wheelchair that's over five years old he gave it to my insurance now I'm stuck at home can't go to my appointment this Thursday on October 20 thank you Chris for messing things up thank you to my insurance again thank you Chris!! you go dude you rock for giving me everything I needed, you make sure that they denied me if I can give you zero stars I would Park Avenue physical is the worst third-party assessment ever if my insurance ever want to send anybody ever again to my place to assess me never ever again in my lifetime will I ever welcome anybody into my house never again, you can go where the Moon don't shine!! am I upset yes you are not the one that got stuck in the middle of the street and almost got hit by the cars who do I sue you Chris for making sure I got denied my insurance company because you're the one that made sure I got denied so who knows who you who do I go after you yes I'm upset you said if I had any problems to call you you said right here for my spouse everything's fine I'm gonna put the paperwork i'll make sure you get approved I get a call today Monday at 10:30 I got denied because of you because of what you wrote down that's why I don't trust any doctors or medical team here in the state of California you all are a piece of trash GO rot In Heck !!.. I can't go to my doctors appointment now thanks to you for your denial for what you wrote but you made sure not to write to my wheelchair was squeaking and making noise that the motor was messed up you made sure not to run in there that my arm control is missing screws.. call to help the people that you go assess and make them be denied to the medical equipment they need Chris God help those people!!! People need to stay away from Park Avenue therapy seriously if he's going to your house lock your doors seriously because he's gonna make sure you get denied the same way I got denied!!! And one more thing and final thing now that I've been trying to call him all day long Chris avoids my phone calls and yes me and my spouse have left a messages he is avoiding my phone calls I left him a final message this afternoon do not return my call Chris just any other people you go assess and they send you out as a third-party people beware he's going to deny you like I got my denial he'll be friendly upfront but people God help you!! To clarify this is the company calling me with this name here is the verified carrier

Park Avenue Physical Therapy is outstanding in every way. This is my second time with this…read morefantastic team. I discovered them in 2018 when I had rotator cuff surgery and returned in January 2023 following a full knee replacement. An unfortunate side-effect from the knee surgery was dropfoot syndrome. Fortunately, the drop foot healed within 4-5 months and I give Park Avenue PT full credit for my speedy recovery. They treated the nerve with electrical stimulation and designed an effective program for my knee recovery as well. Some physical therapy providers are patient mills where they get you in and push you out. I appreciate the tailor-made rehab program I received, as well as the care at every level. I highly recommend Chris and his top notch team if you are looking for professional, thorough and friendly care for your recovery and physical therapy needs. I would choose them every time.

I came here for one session but decided I wouldn't be back. What I thought would be an assessment/…read morefirst assessment ended up being my last appointment. Instead it felt rushed the entire time. I had an appointment with Joe, who although was nice just rushed through the initial assessment and then went straight to working on my neck. He then explained he would put me on heat and go over some stretch's and left the room. He never came back, no "it was nice meeting you", "an assistant will be in", "I'll see you next time" nothing, he just left and then an assistant came in with the heating pad and later to go over the stretches. The appointment wasn't bad but It felt rushed the entire time as if he just needed to get to the next appointment and move things along. I decided the place wasn't for me.

I received exceptional care from Joe and his team and quite honestly, he taught me a lot about my…read morebody and how to avoid his office. I really appreciated their text message follow-up system for appointment reminders. I also appreciated how they got me in within minutes of arrival. I 10/10 recommend Valley Performance for their all-around excellence and for helping to restore my broken body.

I was fortunate to be able to have my father stay at Park Merced for assisted living when his…read moreAlzheimer's began to progress. The facility is clean and beautiful, with a very fresh and friendly atmosphere. He had his own room, which was airy and light. We were able to decorate the room with his own furniture and pictures, so that it still felt like his own space. There are plenty of engaging activities promoting a happy social life. The meals were tasty and nutritious and varied so as not to become monotonous. The real stars are the staff. Everyone working at Park Merced excelled in kindness, patience and professionalism. It takes a special person to have the patience to work with memory care residents and Park Merced's employees really excel. I would recommend this facility to anyone in need of a safe, clean, well-run facility for the care of their seniors.

I was in park Merced for over a month for rehab. it's not anywere near a rehab center. it's an old…read moreage facility where you go to die. I saw no art or dogs, no music or oth entertainment. The only thing good to say is the staff is very friendly and competent.

Please don't let the Google rating fool you. My partner was admitted here and did not stay long due…read moreto the conditions. The facility felt poorly maintained from the moment we arrived -- the entrance door was broken, the building smelled strongly and unpleasantly, and the rooms showed visible neglect, including holes in the walls. When I came to visit, I wasn't greeted by staff at the front desk. They simply stared at me and didn't ask for identification, my relation to the patient, or any questions at all. I was allowed to walk in without any security checks, which was very concerning. The foul odor continued throughout the main entrance and into my partner's room. He requested a transfer, but we were told the process would take a long time. Because of this, he had to leave against medical advice and was re-admitted to the hospital to restart the process. He was eventually advised to pursue home health care or another facility instead. Please don't let the Google rating mislead you -- our experience was extremely disappointing.

This place is not good. They don't treat sick people well. My husband was there recovering. He fell…read moreand hit his head. They never called me to notify

I have a prescription from Valley Medical Center in San Jose to see a physical therapist. My…read moredaughter refer me to check in this place. I am so happy for the first time I been here. I was evaluated and work with me one to one exercise my neck , stimulation and massage .Met BOB the therapist he did a good job. so with the rest of his crews. Place are clean well organize and receptionist keep you updated on your appointment. Thank you for helping my neck better than use to be.

This pt office is great. Bob is very knowledgeable, seems to care about his patients and gives a…read morekiller massage. The other folks working in the office are knowledgeable, careful and kind. This is the place to o! Betty D.

This is one of the finest retirement homes I have ever been to. The rooms are very nice and roomy…read more The staff are very pleasant, helpful and very caring. Now this is where I would like to spend my final years.

Very nice facility. Staff is nice. I definitely would be a patient here. People complain bout…read morenurses and staff . But when people have a million things to do. I'm sure it's hard to focus on one persons attention that they would receive at home . But they try their best.

Must be understaffed. They are not very attentive to their patients. The physical and…read moreoccupational therapist are good. It's the other staff that is lacking. Very disappointed in Ansberry. One CNA in particular was very rude to my wife. She shouldn't be in that profession.