AMAZING lingerie boutique with great prices and amazing staff. Sorta like Victoria's Secret - only more friendly and accepting and affordable. Definitely love this place. Expect more bras and panties on the "sexy" spectrum than on the "practical, daily wear" spectrum, and if that's what you want, this is where you want to be.
PROS:
-First off, most importantly, staff was amazing. I was offered, so many times, help in various, friendly ways. If I said no, they'd be friendly and leave me alone. Most of the time, however, it was obvious that they knew their stuff, and would have a bunch of awesome recommendations for me. Multiple times, I was able to ask them, and they'd be able to point things out and help me. On a similar note, I'm a plus-sized girl clearly beyond the sizes they offer at La Senza, and not once was anyone rude or ignoring of me while I was here.
-Prices are kinda amazing. Buy 2 bras, get 3 free? What an amazing deal! That being said, be aware that the quality isn't the highest here. Some of the lace was already fraying on some bras before they'd even been bought or worn. That's what you can expect from bras that run around $20 a piece with sales. However, since most of the La Senza items are lingerie and "limited use" types of styles (crotchless panties, very lacey or strappy or textured bras probably not suitable for daily wear), you may not mind buying items that have a limited lifespan for the savings.
-Things were surprisingly well-organized. For bumping into customers almost every way I turned, all of the items were still pretty organized. Panties were in the right places and laid flat on displays. Bras and lingerie were in size-order on the hangars - making it easy to find things. It's impressive and probably requires constant attention all day from the employees.
-The atmosphere is pretty amazing. Everywhere you turn, there's something new and amazing you want. It's definitely a feminine, sensual atmosphere which makes for fun shopping.
-While not the "fault" of La Senza, they're located relatively close to the doors of the mall. This makes it pretty easy to come in on a simple shopping trip without having to walk all over the mall.
-All of the items fit pretty much as-expected. We bought a "Large" in a lot of various items, and all fit about the same. Good to see their sizing is relatively stable.
CONS:
-It's possible it was just the result of a busy day of Saturday shoppers, but on multiple occasions, I asked an employee if they had any more of X size of something, and they'd check the back and have more. It's surprising that merchandise wasn't on the floor.
-They don't really (currently) have any unpadded and unlined options (like bralettes). Lots and lots of push-ups and padded items. Which goes with the "sexy" lingerie they sell. read more