We knew it would be a difficult transition for mom at 90yo from her home of 60+ years to a small…read moreapartment. We initially moved mom in a nearby senior community which was horrible experience and after only 2 months, we realized we had to move mom again. So stressful for all of us. But once we moved her to OAKMONT Whittier, my mother thrived! She bloomed, she had joy again and her spirit sparkled. Everyone was welcoming and friendly staff members, and residents. The food is absolutely delicious. Mom felt spoiled. She enjoyed the many activities and appreciated that she was able to share ideas for movies and activities to try. My sister and I were so relieved that mom was well cared for. We had good communication between us and the staff caring for mom. We had no worries. Such a blessing. Mom has since passed unexpectedly and I must share that my sister and I miss visiting. We loved all the kindness and support of staff members Anabel, Kimberly, Lindsay the chef and servers and so many others.

The community at Oakmont of Whittier is truly wonderful. I recently went in to visit a family…read moremember and was pleasantly surprised by how beautiful and welcoming it is. My aunt, who is an avid reader, absolutely loves participating in the book club and has really found her place here. She had a few particular requests when moving in, including bringing along her cat and the Oakmont team went above and beyond to accommodate her. The dining room is elegant and inviting, and we always enjoy a delicious lunch with my aunt here. On days when our whole family is able to visit, we sometimes go to the many restaurant options nearby, all within walking distance. Oakmont has given our aunt a comfortable, engaging environment where she's happy and cared for and that brings us such peace of mind as a family.

As an independent insurance Agent who regularly works with a variety of assisted-living…read morecommunities, I can confidently say that Park Regency retirement stands out for all the right reasons. Over the past 15 years I've had the privilege of working closely with their team and witnessing the high standard of care they provide to their residents. What impresses me most is their consistent professionalism and attention to detail. The staff is always responsive, organized, and proactive when it comes to handling insurance-related matters--making the process smooth not just for vendors like myself, but most importantly, for the residents and their families. Beyond the administrative side, it's clear that the environment at Park Regency retirement, is one built on compassion and respect. Every time I'm on-site, I see smiling faces, meaningful interactions, and a real sense of community. It's obvious that the residents are well cared for--not just physically, but emotionally and socially as well. They're a fantastic partner and an even better resource for families seeking quality assisted-living options.

A family member of mine looked at a few assisted living communities before deciding on Park…read moreRegency. A big part of it was the marketer who was not only helpful and communicative, but also enthusiastic about the building and the care staff. She helped them navigate various aspects of relocating our loved one, the pros and cons of different senior living communities and really highlighted the quality care provided by her staff. What ultimately sold us on this community was the memory care. We decided that it would be best to choose a community that had assisted living and memory care in one building so, if the time ever came, it would be a smoother transition should that level of care be needed. Although the building is a bit older, it is well taken care of and has a beautiful courtyard for residents and families to enjoy. I highly recommend taking a tour if you're considering assisted living homes for your loved one!

Wonderful care, a very cozy atmosphere, nice big rooms, and great activities. My mother is in very…read morecapable hands.

Im giving this business a mid level of stars: I would give 4 stars for the staff/building but 1…read morestar for Brookdale as an entity. Be very careful when reading the contract that is obviously written by lawyers. It's iron-clad. My mother had to leave abruptly due to her health, but she was charged 14 days rent past leaving. They actually asked us to take her home or get a 24 hour caregiver on the same day. Idk people who could afford this request. No transition period, no grace period to get her stuff moved. Not to mention they increased her rent by $308/month from the previous year. Brookdale isnt the largest owner of assistant living facilities in the US for nothing. They want their money, they're gonna get it, no ifs ands or buts. I tried to escalate the issue to their help-line/regional leader, but they cited the iron-clad contract. It happened to us, it can happen to you.

The facility is spacious, pretty clean, and inviting. Two cages each housing 2 parakeets, and a…read morewell maintained fish tank can be found in the lobby. Free coffee and fruit water is available for guests and residents, which is located in front of the dining room. My family and I have toured this facility a couple of times and each time the staff members were friendly and accommodating answering all of my fathers questions. This location offers studio, and one/two bedroom apartments located on one of four floors. The one/two bedroom living areas (these were the only available open options at the time we were looking) were well maintained, clean, and came with a full sized refrigerator (think apartment size), an electric stove, sink, and counter (most had the option of having chairs placed there so you would be able to sit and eat). The closets were walk-in style with a descent sized area. Located in the apartment are two emergency pull cords - residents are suppose to use these when help is needed, and also every morning between a certain time to alert the staff of their presence (otherwise they will come check on you). Each floor had their own laundry area - equipped with two washers/dryers, iron, ironing board, and laundry detergent. There is no charge (it is included with your monthly rent) and you can wash as much laundry as you would like. Each room had a thermostat so residents were able to adjust to their liking. I enjoyed seeing the variety of activities offered to the residents. Each day there seemed to be somewhere they would offer residents to go - market, mall, doctor appointments; mostly local places. They have monthly birthday celebrations, themed events (we attended their luau), happy hour friday, games, and exercise activities. Located behind/beneath the facility are residential parking spaces. The parking area is not gated, but it is in their future plan. Animals are allowed so we saw a few dogs with their owners walking in the courtyard. We did not notice an odd stench while touring, nor did we see animal waste anywhere visible. Another thing to note was that you can visit at anytime. That's great for me because I attend school and work, so I would most likely be visiting at odd hours. After a certain hour the front doors are locked, but you can call to have them open it for you. Guests and residents are suppose to sign in/out when coming or going. Most of the time it was more on the quieter side. Once one of the residents was playing the organ or piano which was nice. Someone local was also selling their homegrown plants - nicely grown, well maintained, and priced very reasonably (if I had time and space I would have purchased some). The reason for the four-star review is because we were misinformed about some information we were given. However it was clarified on the next visit we had. Also we were under the impression we would be able to sign the contract, have the evaluation, and be able to tour the rooms over the weekend. We were only able to have the evaluation and room tours, while needing to come back to sign the contract. I shall update this as time passes. I am hoping my father will enjoy his time while there.

I would not recommend Brookdale on Philadelphia. My parents have lived there for several years. The…read moremanager is highly uncapable and constantly makes excuses for their mistakes and issues. She time and time again takes the staff's side above the residence. The maintenance manager is flat out rude to both myself and my 90 year old mother and there is just no excuse for that! It took over 30 days to patch a hole in the roof of the closet where it was leaking from the unit above. When asked when it would be completed........excuse, excuse, excuse This is just one of many, many examples of how this understaffed, inadequate and poorly managed this facility is. I would love to move them to another facility but I hear poor recommendations on many of the other facilities. It seems that this entire industry has issues. And let's not even begin to discuss what they charge! Insane !

My mother and I went on a facility tour at Trinity Hills and were so impressed with not only the…read morebeautiful facilities but the staff as well. The staff was so lovely and accommodating and as we walked around I noticed that they had at least twice as many staff as I've seen at the other places we've explored. It really made me feel reassured that my family member would be very well taken care of. My mom was also very pleased with the idea of having her own room, and since she loves to garden in her free time, the nurses assured her that she was more than welcome to get her hands dirty if she wanted to. I really wanted to find a place where my mom can feel at ease and happy but where she can still be looked after, especially in an emergency. I think we've found the perfect place.

We were very happy having my sister live in Trinity Hills Estates for the 10 months she was there…read more The house is lovely and very clean and located on a beautiful residential street. My sister had a beautiful big room with all of her things in it including her desk, computer, TV and DVD player, large bookshelves, and pictures on the walls. It really felt like her own apartment. She was unable to walk and was moved from her wheel chair to her bed in a hydraulic lift. The staff were warm and loving and always ready to do whatever she wished. She liked to do things on schedule so they helped her to set up a daily plan. Every member of the staff was friendly, patient, and kind. They listened to her requests and and appreciated her humor and wit. She enjoyed the home cooked food that was prepared for her and the other residents. And, in good weather often was taken outside to eat lunch or look at the beautiful, quiet garden. When she was first there she joined in exercises every day after breakfast. Our family visited her often and on occasion would take her out to the gazebo in the garden for an ice cream treat or special lunch. We enjoyed having Vanessa celebrate all the holidays in a big way. We had the Easter Bunny visit, visiting musicians, Fourth of July Flags, and Treats for Halloween. We all were very pleased with everything and everyone there. We were fortunate indeed to have found such a wonderful place for my sister to live out her last days. I heartily recommend this very special Board and Care home.

There's no place like home. There's no place like home... But when it is time to seek additional…read morecare for a loved one, Whitten Heights is pretty good! My mom has been living at the residence for almost a year... She has all of Her faculties but needed more care than she could get living at her home-; she is 92. The best part of the place are the caregivers. I have only witnessed kindness and caring help to assist those that reside at the home. While it is not perfect all of the time, the People there have helped my mom become more social, verbal, and she has a desire to start walking again. I eat dinner with the residents every Monday night- The food? Most night 4 out of 5 Stars- excellent variety and very tasty! The soup, the soup, wow almost every me. Stop I'm and have a meal with some lovely people and share in their conversation;; They would Love it:)

If you have a death wish for your loved one, then feel free to ship them to this shithole. Staff…read moredoesn't care about your loved one other than gossiping among themselves. Receptionist is shit. The one there on the weekdays doesn't give a fuck if you're walking in, she just sits there on her phone or gossiping. Good luck if you need help moving in or out. Staff gives bullshit reasons on why they can't help you but they are caught hiding and not doing anything, they just don't want to help. All useless, lazy staff. Residents are left to rot there.

I've waited a long time to write this review, and since Mom passed away a year ago, I feel it's…read moretime. When it was no longer safe for Mom at home, I found a place for her at Emeritus at Casa Whittier in late 2012. At age 89, she had mobility issues and mild cognitive impairment. I liked the cleanliness of the facility and the friendliness of the staff and the residents. Mom adjusted well and seemed quite satisfied. She even put on some weight because she enjoyed the food so much. Unfortunately, was also change of ownership during Mom's stay (to Brookedale) that caused some serious problems. Example: A new policy was instated that provided for no more than two caregivers per shift. For a 60 apartment residence, that's just not enough. Mom had several bad falls--including one that required 8 stitches to close a scalp laceration. Other residents reported waiting an hour to get assistance to the bathroom, which explained the increase in falls. Tip: If you're looking for placement for a loved one, be sure to ask about staffing levels and talk to the residents. They can often give you a truer picture of daily events. Unfortunately, Mom declined physically and cognitively following a hospitalization and subsequent return to Emeritus. Her decline would have happened anywhere, but the mixed messages that I received from the staff during that time made a stressful series of events even worse. I visited daily, and I'd hear from one person that I should start looking for a board and care facility, and literally the next day I'd hear from someone else that, no, it was their job to help Mom readjust. Then on the third day another call would come and I'd be told that yeah, she had to go. I soon found a board and care facility that better suited Mom's needs and moved her out in June 2014. The new facility had a maximum of 6 residents and a minimum of two 24/7 caregivers. She received better care, was happy and safe, and it was actually less expensive than Emeritus. Tip #2: If a loved one needs care, take the time to learn about what assisted living does and does not provide and decide if that's the setting that will best suit their needs. It looks like Emeritus at Casa Whittier is now known as Whittier Glen, so perhaps there's been another change of ownership and things have improved. I hope so.

I've been meaning to write this review for awhile now. My Aunt who is a senior, she's 80 yrs old,…read morehas been living here for a little over a year. In just that time alone I have seen her personality blossom from being somewhat quiet, shy, cautious even a bit defensive into a VERY happy, social and funny, even dare I say... sassy gal! I will FOREVER be grateful for the Staff here. Each one of them has helped guide us both and I truly cannot recommend this facility high enough, I wish there were 100 Stars! From the start, Sharon Crowe, helped explain senior living, independent & assisted and that they provide both. She helped me and our family understand how to communicate with my Aunt who was initially hesitant on moving because she's not comfortable with change. Well, not may are and that's ok. So we went at a comfortable pace and started gathering information since her Dr. recommended she live in an independent facility and not alone in a condo anymore for her well being all around. What worked for my Aunt was testing out the facility on a respite stay. We didn't even know that was an option. My husband and I had to go out of the country for business and we were extremely concerned about my Aunt who at the time was still living alone in a condo. Sharon suggested a respite stay as a vacation for my Aunt ( they have a room available for this to rent out) where she could experience living there within the community and enjoy all the perks which include 3 meals a day in their nice dining room, tons of different activities every single day, housekeeping, laundry and most important for her and us was that she was in a safe place where if anything happened she'd be ok and we would be immediately notified. Whew, what a weight off our shoulders. THAT was the beginning, the way we eased her into living there. During her respite "vacation" stay she got to know all the staff which was key because becoming familiar and starting to feel safe made a huge impact. Also not having to do chores like cooking or housekeeping or laundry really made her happy! So after we returned from our trip and we discussed moving to a facility like this, there wasn't even a hesitation for my Aunt to state she wanted to stay and live there because there were no unknowns. AND it has only gotten better. She gravitated to the Staff first but slowly has become social and friendly with everyone and now knows every resident and even likes to help new residents learn to play games in the activity room, ( her favorite place!) In fact, when I call her, I try not to during "Bingo" or "game time" because she's busy having FUN! I could go on and on and on and on....really I could! There are so many awesome features including its a smaller community only 60 rooms so it feels more like a family but what I really want to express is that this is the first time in MY life, ( I'm almost 50 years old) that I have ever seen my Aunt this happy. She feels safe and is having FUN! That's what I want for her for the rest of her life and its what I hope to have later on for my husband and myself when we may need to find a home that suits our needs better as seniors. From the bottom of my heart, THANK YOU to Tonya Reynolds, Gail Blessum, Michael Alonzo, Sharon Crowe, Juli Sanchez, Jerry Saenz, Jorge Casillas, Betsy, Turan and the entire staff. Thank you for helping us, help my Aunt find the perfect home to enjoy her golden years with respect and dignity and I'll say it again FUN!

I have been looking for a residency for my family member who has dementia. I took a tour of the…read morefacility at Ivy park Fullerton and I could not be more impressed with the attention to detail. Extremely friendly staff, attentive, and clean premises. I love the multiple daily activities offered to the residents and other residents were extremely friendly and welcoming. If you're looking for a community that prioritizes care, activities, delicious food, and overall happiness, I highly recommend checking out Ivy Park Fullerton. It's a wonderful place where seniors can truly thrive!

Nice staff! Clean place that reminds you of those 2000s films! Elderly people are treated with…read morekindness here!

I was very happy with the care my mom received at the House of Hope in Whittier. I placed her there…read morewhen I could no longer provide proper care for her, as she was at end stage of life. The owners and staff are very kind and caring people. Mom and I were very happy with their kindness, the food they prepare and serve, constantly doing laundry and cleaning .... You name it, they do it. They even keep company with them and play games if they are up for it. They also helped me get hospice care for my mom since her health care provider was dragging their feet and thank God they did. My mom didn't live long because of an ongoing health battle but she was very well cared for. The owner and staff treated us like part of their family. I got to visit quite often, and they were just so sweet. I cannot say enough about this place to convey how happy I was with the service they provided throughout the entire time my mom was there. Thank you so much Vivian, Veronica, Sylvia, Mariah and all the rest of the wonderful people who work there.

House of Hope the staff is fantastic they are very caring and Loving. My dad wars a WWII veteran…read morehe was there a little over a year. He was with 2 other WWII veterans they shared stories, memories and love of music with each other and the staff. There is only 5 residents there which makes it great for all the attention these people get. The house is always clean and doesn't smell, the residents and clothes are always clean. They always celebrate some kind of event just to make them happy. My dad would say he felt support and love from everyone even on his bad days they were by his side. Phone contact was great any problem or needed information they called us right away. I wish to thank the staff we love you and will forever hold a special place in our hearts for you.