service was excellent,my selection very satified....value great!…read moreover great product and services...going back for a dishwasher

Was in the market for a new refrigerator. Purchased one here at a significantly less price…read moreincluding delivery than I would have at other major stores. Friendly customer service and the entire transaction was pretty quick.

We had a very pleasant and productive experience buying a new tv. Bibi was very knowledgeable and…read morehelpful. She made sure we got the exact tv to fit our needs at the best price with extras to improve our viewing experience. Dr. Vichinsky

I had a very disappointing experience at the New Hyde Park P.C. Richard & Son. The manager was…read moreextremely unprofessional, had a rude attitude for no reason, and treated customers waiting for Pokémon products with very little respect. We were forced to stand outside in the heat and direct sunlight even though there was room to organize the line more reasonably inside. When customers tried to ask simple questions, the manager was dismissive instead of communicating professionally. The manager also told everyone there were only 12 Prismatic Premium Collections available. However, employees showed us the inventory on the computer, which listed 16 Prismatic Premium Collections and 6 Unova Poster Collections in stock. Despite that, the line was cut off after the 12th customer, and only 12 Prismatic Premium Collections and 4 Unova Poster Collections were sold to customers. While we were waiting, the manager asked employees if they wanted any of the Pokémon products before they were sold to the customers who had been waiting outside. After customers were told there were only 12 Prismatic boxes available, the remaining case of four boxes was never offered to the line. I don't know where those four boxes ultimately went, but from a customer's perspective, it appeared that an entire sealed case of Prismatic Premium Collections disappeared after employees were offered product first. To make matters worse, employees indicated there was Pokémon stock available, while the manager told customers there was no additional stock. The conflicting information and lack of transparency only added to the frustration. Overall, this was one of the worst customer service experiences I've had. A manager should treat customers with respect, communicate honestly, and handle high-demand product releases fairly

I bought an appliance from Mr. Jay and was clearly told by the salesperson "Sue" that it came with…read morea one year warranty for parts and labor. I was offered an extended warranty, which I declined, for five years which would cover the original warranty plus four years. After the purchase was completed, I discovered that the manufacturer's warranty covered only parts. I spoke with Sue who denied that that the warranty was for parts and labor. She stated that there was no warranty from Mr Jay. Sue was rude over the phone, and made it near impossible for me to add to the conversation.

I bought an in wall A/C from royal green appliances. They apparently bought Mr. Jay's Appliances…read more Mr. Jay's was an awesome store who stood behind their customers. I've bought many Appliances from them. Now that it's Royal Green Appliances, it a complete 180!!!! I ordered the A/C over the phone, had it delivered and installed. Only the installation men didn't put the grey insulation in. I had frigget air coming out the bottom and sides of the unit as soon as the weather changed. I called the salesman, Tony Martin, about 3 to 4 times and left messages. He NEVER called back. I finally called again asking for his supervisor. I explained my issue asking that it taken care of right away. Her answer was to put a cover over it. Ok then what's going to happen when the weather changes and I put the A/C on? Now I'm cooling the whole neighborhood! Not too smart. In the end NO ONE CALLED BACK AGAIN. Now I have to wait until a relative comes over to help me fix it properly. You need at least 2 strong persons. This place, Royal Green Appliances, is a nightmare! Don't buy anything from them. It's NOT Mr. Jay's anymore. Lazy, rude, terrible business people. Buyer Beware!!!! Joanne

Steve came by to work on my washing machine and dryer. He communicated well and arrived promptly…read more Upon looking at the washer, he diagnosed the problem as needing a new computer. Instead of doing the job himself, he encouraged me to call Maytag directly to see if I was under warranty. And sure enough, I was. I am very thankful to this man for saving me $500. If you need your appliance repaired, Steve is your go-to man! In addition to this, he repaired our old dryer and did it for a reasonable price.

One of the hardest things to find is someone who can install and repair appliances that is…read morereliable, does a good job, is trustworthy and communicates well. In the local area (I'm in western Nassau County), Steven's Appliance Repair is the only one I know that achieves all of these. I've learned over the years that installation services provided by companies that sell appliances a) try to do the fastest job possible (not the best job as they get paid by how many they do not how well they do them) and b) cannot do anything besides just plug in the appliance (if anything extra is needed, they will not or are not allowed to do it). Therefore, I prefer to hire someone to handle my appliance needs. I called about 10 different places - most were unavailable or unwilling to come to where I live. Steven's called me on the phone quickly and met me the same day. They clearly explained what I would need to complete the installation (including instructions for electrical work needed), purchased the necessary parts and within 2 days the job was all done. Coincidentally, my oven igniter stopped working shortly after this experience and I called Steven's and a day later I had a working oven. I will definitely rely on this business for all of my future appliance needs.

April 22,2025 I used this company to install heat pumps in my home. Liaca helped me with the…read morerebates and other financing options. They really did a good job. They were on time, respected my wishes on removing their shoes, and they clean up after the installation. I was pleased with the outcome come. They tested the units and gave me a quick tutorial on how to use the units. I also included photos of the finished job. We'll recommend. Thanks to the team.

My central air unit died. We needed to replace our central air unit and decided to upgrade to one…read morewith an air pump. John was great to work with. He came to take a look at the space and provided his recommendation and promptly sent us the quote after. We had gotten quotes from multiple places and their pricing was fair. He was very responsive and answered all of the questions we had. For any questions he wasn't able to answer immediately he got back to us promptly with the answer. Seth and another guy was responsible for installing the unit on the day of. John came by to make sure the installation was going okay. The guys were quick and efficient with the installation. The job itself was very clean install of the unit and they covered the pipe going down the side of my house so it looks a lot better! They completed the installation all in one day, which was great! They took away the old unit and cleaned up afterwards. We also ended up upgrading our thermostat. John was accommodating and sent Seth back at a later time (after we received the new thermostat) to install the new thermostat. It took a bit to get the heat pump working but ultimately it was all done and John and Seth stayed to make sure both the AC and heat pump was working. So we were very happy with how the project was handled and completed.

Excellent communication and arrived when he said he would…read more Danny was very knowledgeable and let us know we were better off getting a new washer rather than repairing a part which would not solve all the issues that are yet to come from a 20 year old Miele dishwasher. Did not try to sell services. I saved this business and plan to use their services when the time comes. Left a great impression.

Everything went well. Danny is wondetful. He was on time,…read moreefficient, neat and clean and did a great job of replacing the waterline to my refrigerator that had been leaking. I highly recommend D&M Appliance Repair. 5 Stars

Seth and Allen were great to work with. I brought another company in to fix my fridge, which was…read morefreezing everything. That company wanted to charge me $900 to fix it. Seth completed the job for 1/5 of that price! Thanks to you, Seth, for such a great job. They're my go-to appliance repair people from this point onward.

Called Discount appliance Repair and Seth came the same day on Friday of Father's Day weekend after…read more5pm and took the whole GE Dryer apart and cleaned out all the lint isolated the problem and fixed the dryer and gave it a 5 year warranty. Not only that he was nice and friendly and efficient. I was very happy and satisfied with the service and Seth specifically. I would highly recommend Discount Appliance Repair.

Great store and service. Good selection. I have purchased many things and I highly recommend.read more