We bought a high end SpeedQueen with 5 year warranty from Mr. Jay's, needed service... and THEY…read moreCHARGED US $150.00 for the visit. They sent Jim from Aladdin (probably the only employee who kicks back to Mr. Jay's) who spent 10 minutes and said nothing is wrong and he needs to get paid!! "If something was wrong, I wouldn't charge you. I would charge SpeedQueen" - Jim Sounds like a scam to me. Doubtful Jim aka Aladdin is a real company that pays taxes as it is not listed on BBB or Google - no website, not listing on Maps or reviews. CALL SPEEDQUEEN First - do not deal with Mr. Jay's or Aladdin.

One of the best teams around for Appliance repair on Long Island. If I recommend them, I know this…read moreteam will be responsive and offer help or best options for any customer I send their way.

service was excellent,my selection very satified....value great!…read moreover great product and services...going back for a dishwasher

Was in the market for a new refrigerator. Purchased one here at a significantly less price…read moreincluding delivery than I would have at other major stores. Friendly customer service and the entire transaction was pretty quick.

When my Vizio TV blew out in my living room, I of course went to my go to place for Appliances and…read moreElectronics in my home town, PC Richard & Son. We have bought many items here and always a good experience. This time we needed a new TV ASAP. Upon entering we were looking for the last salesperson we bought our refrigerator from but he was off that day, so Steve helped us. We looked at several TVs and choose a 43" LG Flat Panel. Before we purchased the TV they took one from store room in a box, opened it to test the all was ok and we found the TV did not turn on, only distorted pixels. This is their new procedure because sometimes the items are taken home, damaged, usually by being dropped and then returned and state it came out of the box like that. It's also good because in my case I would had to return it, another trip back to the store and set it up again. So of course they brought another out, tested ok. Then paid for it with my PC Richard Credit Card, no interest for 12-24 months. We also purchased an extended 2 year warranty. For pricing I asked for their best and I know they did because we receive special pricing with my union for PC Richard and called to verify the union pricing and what I paid was less than the union pricing. We also received lower pricing on the last item we purchased. It's been almost 3 weeks and TV is working fine. I would highly recommend this PC Richard, a neighborhood friendly store. Will be back to purchase more merchandise.

After several purchases over the years, my last purchase will Likely be my last with PC Richards…read more Customer service is no longer a strength The salesman was excellent but the 2 delivery men not only erred in connecting my appliance but damaged a second appliance during installation. A second visit from the same installers to correct 2 major problems with a new dryer and damaged washing machine was useless and a waste if my time . After calling an independent service rep, he was in disbelief re the incompetent installation and fire hazard I was exposed to Silence so far from "corporate"

Best customer service- Susan Best prices with price match…read moreBest inventory Best installer - Jim New dishwasher on the way. What else can I say, but thank you. The Kelter Family Long Island

I bought an appliance from Mr. Jay and was clearly told by the salesperson "Sue" that it came with…read morea one year warranty for parts and labor. I was offered an extended warranty, which I declined, for five years which would cover the original warranty plus four years. After the purchase was completed, I discovered that the manufacturer's warranty covered only parts. I spoke with Sue who denied that that the warranty was for parts and labor. She stated that there was no warranty from Mr Jay. Sue was rude over the phone, and made it near impossible for me to add to the conversation.

Steve came by to work on my washing machine and dryer. He communicated well and arrived promptly…read more Upon looking at the washer, he diagnosed the problem as needing a new computer. Instead of doing the job himself, he encouraged me to call Maytag directly to see if I was under warranty. And sure enough, I was. I am very thankful to this man for saving me $500. If you need your appliance repaired, Steve is your go-to man! In addition to this, he repaired our old dryer and did it for a reasonable price.

One of the hardest things to find is someone who can install and repair appliances that is…read morereliable, does a good job, is trustworthy and communicates well. In the local area (I'm in western Nassau County), Steven's Appliance Repair is the only one I know that achieves all of these. I've learned over the years that installation services provided by companies that sell appliances a) try to do the fastest job possible (not the best job as they get paid by how many they do not how well they do them) and b) cannot do anything besides just plug in the appliance (if anything extra is needed, they will not or are not allowed to do it). Therefore, I prefer to hire someone to handle my appliance needs. I called about 10 different places - most were unavailable or unwilling to come to where I live. Steven's called me on the phone quickly and met me the same day. They clearly explained what I would need to complete the installation (including instructions for electrical work needed), purchased the necessary parts and within 2 days the job was all done. Coincidentally, my oven igniter stopped working shortly after this experience and I called Steven's and a day later I had a working oven. I will definitely rely on this business for all of my future appliance needs.

April 22,2025 I used this company to install heat pumps in my home. Liaca helped me with the…read morerebates and other financing options. They really did a good job. They were on time, respected my wishes on removing their shoes, and they clean up after the installation. I was pleased with the outcome come. They tested the units and gave me a quick tutorial on how to use the units. I also included photos of the finished job. We'll recommend. Thanks to the team.

My central air unit died. We needed to replace our central air unit and decided to upgrade to one…read morewith an air pump. John was great to work with. He came to take a look at the space and provided his recommendation and promptly sent us the quote after. We had gotten quotes from multiple places and their pricing was fair. He was very responsive and answered all of the questions we had. For any questions he wasn't able to answer immediately he got back to us promptly with the answer. Seth and another guy was responsible for installing the unit on the day of. John came by to make sure the installation was going okay. The guys were quick and efficient with the installation. The job itself was very clean install of the unit and they covered the pipe going down the side of my house so it looks a lot better! They completed the installation all in one day, which was great! They took away the old unit and cleaned up afterwards. We also ended up upgrading our thermostat. John was accommodating and sent Seth back at a later time (after we received the new thermostat) to install the new thermostat. It took a bit to get the heat pump working but ultimately it was all done and John and Seth stayed to make sure both the AC and heat pump was working. So we were very happy with how the project was handled and completed.

Everything went well. Danny is wondetful. He was on time,…read moreefficient, neat and clean and did a great job of replacing the waterline to my refrigerator that had been leaking. I highly recommend D&M Appliance Repair. 5 Stars

5 stars! I used D&M…read moreAppliance when the washing machine at one of my rental properties broke down. The office manager, Grace responded promptly. Danny then showed up on time, and diagnosed the issue quickly. The repair was completed efficiently and at a very reasonable price. I value honest, locally owned businesses, and this was exactly that experience--straightforward service, no upselling, and quality work. I'll definitely be reaching out again for any future appliance repair needs.

I called on Thursday evening and Seth came same day to repair my sub zero units, he was very…read moreknowledgeable, he identified the issued, explained the process and repaired the units. Very clean and experienced. Would highly recommend.

Seth was professional and knowledgeable. He new what was wrong with stove in 10 minute. next day…read morereturned to replace part. very satisfied with his service. Took pictures over everything and gauranteed his work for 5 years. I would definitely recommend.

Great store and service. Good selection. I have purchased many things and I highly recommend.read more

John's Village Appliance was wonderful to deal with. I had an issue with a gas oven and left a…read moremessage on the answering machine. I received a call back within 20 minutes and he was at the house in less than 2 hours. In this day and age see if you get that from the big box stores! I will definitely be using him in the future!

i have been using john's village appliance repair for many years…read more john in these days is one in a million. returns your calls, shows up the same day, charges very reasonable, and is very personable. a great guy. and... no charge for just walking in the door, like a lot of thief repair men are allowed to do now. however , john retired recently and i can't figure out how he picked this caveman to take over his business. i've spoken to this new guy twice and and he is no good. he won"t discuss what might be wrong with your appliance over the phone, he just wants to come over and run a diagnostic. you've been warned, this cretan is the absolute opposite of john.