I love this ice cream parlor because when I went there I purchased an ice cream which was chamoy and it was great but the employes went above and beyond what was there job duties I was short on paying for some pop rocks candy and she helped me with the rest god bless her the world needs caring hearts like her .. read more

Went in one night with a friend, i was helped by a bigger man who was extremely disrespectful to me and my friend, the entire interaction was entirely distasteful. he made it seem like my friend and i were speaking to him very poorly and made us seem very dumb. he ended up being super respectful to every other customer except us which we were nothing but polite and just wanted a sweet treat that night. he ended up making our order completely wrong and we still took it and ended up not liking it so i ended up going back in to order something new (while still being polite) and he acted , again, very dull and disrespectful and made me seem very dumb. read more

Walked in on 7-13-25 at around 3:40 pm. Young lady took my order and no issues with that, when I got to the cashier she told me the amount about 6 dollars and some change. Since I've been coming here they always put a spoon of the rim dip in the drink. I noticed it had a long spoon with nothing on it, asked her if I can go ahead and get one I believe she called over a manager that said we dont do that anymore. Not even an option to purchase as an add on. Pretty disappointing as it seems they started to cut corners. Not sure if I will come back anymore. read more

La Michoacana Plus - Limon pepino Micheagua - Ice Cream & Frozen Yogurt Near Me - Madera, California

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I ordered a bionico and ya'll didn't mind taking the time to peel off the stickers from the apple??? read more

La Michoacana Plus - Ya'll see that sticker on there - Ice Cream & Frozen Yogurt Near Me - Madera, California

Pretty good spot I haven't tried a wide variety of their items but from what I've tried it's pretty good. I would give it a higher rating but it's nothing amazing like it's pretty mid tier food and desserts, also it depends on the workers. Some workers hook it up and actually give you good size portions while others gave me half scoops of ice cream and made my order wrong. read more

I come to this place every time I visit Madera. We all love it, they will add extra chimoy or chilli or drain out the water from corn if you ask. Workers are fairly nice every time I go. The inside is super colourful and decorated. read more

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If I could give negative stars I would Horrirrbblllle first I don't know why I came here I went here last week got there nasty Dubai strawberries first off it's not suppose to be hard chocolate it's suppose to be milk chocolate second the strawberries aren't suppose to be cut up and thawed out from freezing .. top it off they were $15!!!!!! Ok anyways today I went because my kids said let's get some ice cream and we were nearby so I said ok it was pretty crowded as there is no line usually I never had an issue because they see you as you come in knowing who next I waited in there for 15 mins the crowd dies down and she gets the next person which shoulda been me ok I waitied thought ok mistake then it's just me and a dude clearly she had saw me and she asked the dude for his order and he starts ordering for him to start ordering knowing I was there before them with a few kids and baby in my arms is a sad excuse for a man , but her to so I proceed to say I excuse was here first and she acts like she can't here me and ask the guy anything else sominsay it again and people are staring at me so if they heard I'm sure she did I was standing in front of her , on top of the glasses she wears she needs hearing aids to and some manners asap read more

The banana split was melted and soggy , and their elote was heavy and soggy like it was soaked in water . Bad quality not fresh

The dude and I came to La Michoacana Plus in Madera on 07/21/20 as I use to work in Madera for 2.5 years. My dude informed me as he still works in Madera that they were building a new ice cream shop. I LOVE Mexican ice cream as I feel it's super creamy and delicious and reminds me of my childhood. This location recently opened up in mid July 2020. The day we came was around 9pm. There was a long line which is expected as the hype for this is a big deal in Madera. The line moved pretty fast. However it was PACKED inside to the point we couldn't move around to see ALL the ice cream options and missed about 6-8 other options as it was blocked by a lot of people. Unable to practice social distancing because of the set up, which was frustrating. However, everyone was wearing a mask including staff and customers. I think they should allow 5 people during the hype as I imagine eventually the hype would die down. Due to the crowds and being able to see all options is crucial and due to them allowing like 15 plus people inside. I honestly would not return as it was a challenge to see all available options. The staff was friendly and helpful. It was clean inside. Now getting to the ice cream and horchata. My ice cream taste alright I feel the ice cream was so underwhelming...really didn't have that strong authentic Mexican flavor I'm use to. It was edible but I had better in Madera/Fresno or just could be I didn't get the right things. The the horchata was alright once again I had better but I do appreciate it was not Powered mix. It was good but lacked that well known horchata flavor. It was a decent experience and organized as they just opened. It appeared they had a good system going on but your order can get mixed up as some things was added to ours which wasn't a big deal. But make sure you let them know if something on your tray doesn't match. Overall, I am glad I had the opportunity to try this place out as each Mexican ice cream shop had their own unique spin on their treats. read more

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Literally just finished buying multiple things here ($50+) , bought paletas, agua frescas, and even a banana split! Definitely cannot complain, little wait time and the two young ladies working there were nice and let us sample the flavored waters to see which one we'd choose . Overall smooth and great experience, i'd definitely be back with my family! read more

It's nice seeing more mainstream businesses open in Madera, surprisingly during Covid-19 this place decided to open up. This location is a little smaller than some of the other locations and has no outdoor seating. Ice creams, aguas and munchies, Mexican treats a plenty here. I've been to this location a couple times since recently opening and yes it was busy after opening but now has died down a little. I like to go places when I think there will not be many people, if it's packed I will come back another time. My last visit there was only two people inside (WINNING). Yes masks are required, staff wear them too. The munchies, ice creams and drinks are all pretty good, the selection and variety is better than most by the way. Price is affordable and I usually buy extra paletas to keep in the freezer. The store is clean but could be cleaner (door sanitizing) etc. Paying is easy if you have a card with a chip. No swiping or inserting, just tap the card on the device and done. This is the only place in town I would recommend if your looking.. read more

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Food is good, although service is quick they say things so fast when saying ingredients and when repeated it's really quick. Paid for it but it was not what I wanted. It is a gorgeous location and nice aesthetics. read more

Food and Dessert is very delicious. Service is fast and staff is very friendly. Very chillax vibes here, music playing and a lot of room for big groups to sit and enjoy some homemade ice cream and street cart type foods. Elotes are very delicious and their Chongos flavor ice cream is a must try!! A lot of parking!! Definitely a must try!!! read more

i don't come often but when i do i leave with a smile!! the girls are so sweet and had no problem breaking down the menus since i don't go often. extra thanks to one of the girls for recommending the choco banana for my niece :) read more

Great atmosphere when entering this establishment they have a ton of foodie options to choose from. There offerings are always good. read more

La Michoacana Plus - There pepino and line Micheaguas - Ice Cream & Frozen Yogurt Near Me - Madera, California

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Pésimo servicio al cliente, las trabajadoras siempre estan con la jeta hasta el piso. Ni dan ganas de volver a entrar a este lugar en especificó por la pobre actitud de las trabajadoras. Super groseras. Ojala que el dueño del negoció pueda poner mejor atención en quien deja a cargo de su negocio ya que están dando muy mal servicio. read more

This place is always extremely clean and their selection is always top notch. Can't go wrong with any of the choices, from paletas de leche o de agua, aguas frescas, ice cream, esquites. It's all good. My son loves going to La Michoacana. read more

In a good location. Lots of variety in flavors. Dairy free options are limited to more of the Fresca flavors like pepino (cucumber), sandía (watermelon), etc. Their aguas frescas are good. & place is clean. Took off 1 star because I got the churro sundae & the 3 churro sticks were very stale so I would not recommend the churro sundae. But besides that it's a good place to get dessert every once in a long while. read more

this place needs to hire people with a great attitude. the staff here are rude and always have the sense to rush people.

First found this place in San Jose and absolutely loved it! Was happy to find one close to home but unfortunately their workers are so rude and unprofessional! Doesn't seem like anything will be done seeing all the reviews constantly complaining of the same thing. Rather take a drive to San Jose than to give this place and their rude employees another dime read more

Servicio. Horrible todas. Las cajeras. Atienden de mala. Gana. Y. Faltan el respeto a los clientes. La última vez pedí. Un tenedor. Y. Me lo. Tiraron. No les. Recomiendo. Esta mochioacana. Mil veses mejor. La que está. Localizada en country club read more

Who plays cards in front of the register while there are customers waiting to get helped ? Ohh wait they had to finish their game before they came to attend us. Worst customer service with these three employees. Still had the audacity to say " who's turn is next " (getting back to the card game) right after we paid and we were still getting our things from the counter. 10-16-22 @8:30 pm (manager hire better employees) read more

El peor servisio que eh visto !! Las senoritas platique y platique ninguna tiene experiensia en servisio al cliente ninguna de eya no son amables kon la jente ! No se los rekomiendo ni media estrella se merese el manager deveria de darles clases de servisio al cliente read more

The best antojitos In the valley, they have excellent customer service as well and are very quick to give you your order.

young petite girl (wearing a black shirt) working at the front, didn't great us when we entered just asked how can she help us, she seemed very annoyed with us. her attitude was off, if you don't want to work in a place like this then quit! PLEASE HIRE BETTER PEOPLE MANAGEMENT! read more

10/10 has became my favorite place to stop by for some delicious ice cream !! Everything here is fire super clean and great customer service can't ever go wrong with la michoacana plus always the spot to go for some antojitos. read more

I went to la Michoacana to buy some snacks for my daughter. She really likes their horchata. I was there for a few minutes and not one of the three girls working there asked me if I needed help or if I was ready to order. Instead they helped 3 customers that came after me, then another 2. Finally I asked one of the girls if she could help me she sent me with one of the other employees. Very rude and not professional. I think these 3 employees would really benefit from a training that shows them how to be courteous and how to treat customers. read more

mom came here and put extra change in the tip jar after ordering. the cashier started yelling to her coworkers "did you see what that lady just did!? she only put a few cents in the tip jar!!" with attitude thinking my mom didn't speak english. someone needs to humble that girl. DONT LEAVE A TIP. they don't appreciate it read more

Everything seems flavorless and definitely not authentic! We tried the fresh waters, the mangoniadas, the ice cream and same!

Got here at 9:45 and the doors were already locked very disappointed because it said it closed at 10pm

This place is amazing ! The girls are very fast and have great customer service ! The agua Fresca are my favorite and definitely recommend!