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    La Lune Studio

    5.0 (1 review)
    Open 10:00 am - 6:00 pm

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    4 years ago

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    Mouton's Salon

    Mouton's Salon

    4.4(127 reviews)
    3.4 mi
    $$

    Spring is coming so I visited my favourite folks at Mouton's. Colour/ Balayage/ trim with long…read morelayers. Thank you , Laura and Carissa

    I'm sharing my inspiration photos alongside the actual results I left this salon with, because the…read moredifference is unbelievable. I booked a full highlight and arrived at 11:45 for a 12:15 appointment. I sat in the stylist's chair and we spent a solid 20 minutes going over my hair, my expectations, and multiple inspiration photos. I was told the look I wanted was completely achievable. However, the results were uneven, patchy, and visibly over‑processed, with harsh light bands and inconsistent placement clearly visible at the top and sides of my hair. This is not a subtle issue. . . it's a full highlight that looks nothing like what was discussed or shown in my inspiration photos. During the appointment, I voiced concerns about needing more foils, a root smudge or shadow, and some actual color, because I didn't believe using only bleach and toner was appropriate, but I was reassured that everything was on track. When the stylist finished, even she acknowledged the visible striping and said she "needed more time" and "should have done more foils," blaming the front desk for not booking enough time to complete the service properly. That is not the client's responsibility. I requested a refund due to the clear quality issues and the stylist's own admission that the work wasn't done correctly, but the salon refused. I'm now having to pay another professional to correct the uneven, over‑processed areas. It's honestly shocking that a salon would treat clients this way instead of standing behind their work. Save yourself the stress. Stay away from this salon. I'm sharing my experience so others know what happened and what the response was when I asked for a fair resolution. I literally look like Kelly Clarkson's 'Miss Independent' album cover.

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    Mouton's Salon
    Mouton's Salon - New haircut.  Long layers

    New haircut. Long layers

    Mouton's Salon - Colour/long layers/ cut

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    Colour/long layers/ cut

    La Lune Studio - hairstylists - Updated May 2026

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