Apparently I'm not allowed to go into detail on my experience because the last time I did MY REVIEW…read moreWAS REPORTED AND REMOVED but this doctor and more specifically his front desk women are the rudest and cruelest individuals to their patients. RUN AWAY!

We felt in very good hands during the multiple visits and procedures. 100% trusted Dr. W. Can…read moreanyone confirm if they are still open? Calls do not go through.

If you're looking for assembly-line patient processing, San Diego Endoscopy Center is the place for…read moreyou. I've had a colonoscopy and endoscopy there and both procedures were impersonal, stressful, anxiety-provoking experiences. As a patient, your nervous, trying to settle in, starting to feel calm with an IV in your arm, and then bam...a nurse flips on the radio and Madonna is blaring "When you call my name, it's like a little prayer." Piping in loud music from a bygone era might drown out the poor acoustics for staff, but to a patient? It screams indifference to their peace of mind. It's clear the staff works hard. I have no doubt they are overworked and just too busy to notice that patients might benefit from someone on the staff taking the time to curate a more soothing ambiance. Maybe buy an iPad and playlist, so patients don't have to listen to blaring radio commercials between 80s synth pop songs. The center has also leaned into automation hard. So hard that it has successfully stripped away all humanity from the scheduling and preparation process. Not returning a call or speaking to a patient is a red flag. They left a message telling me my payment the day of would be $399 (I have insurance). I called back, acknowledged receipt and left my number. Never returned my call to talk about prep. Seemed like getting paid was the only concern to them. Texts to confirm everything? Convenient for them and some patients might not care, but I think it's cold, perfunctory, and detached. My experience? It felt more like cosmic joke, than patient-centered care. Sad for a a city that supposedly offers some of the top healthcare systems in the U.S. I'm still looking for that. I gave similar feedback privately to their staff ~2 years ago, but since it's clear they took none of the 40+ minutes of feedback to heart, I've decided to post a review today. I get that the modern age and broken healthcare system has challenges, but I personally think this center can do better than this. I'm also not going to pretend to be an expert in HIPPA compliance, but I believe a best practice the center should consider adopting would be to provide a private area for your practitioners to ask private surgical history questions during check in. Answering questions while standing up in a busy prep area with patients of the opposite sex in the room and staff walking by isn't reasonable privacy. This might not rise to the level of a HIPPA violation, but it also doesn't change the fact that as a patient who values her privacy, I have the right to be asked medical questions in a private area without feeling violated by the presence of passing staff and other patients waiting for to have their own procedure. My surgical history is my business and no patient should EVER have to be checked in and asked to confirm a sensitive female-only procedure in the presence of other patients. Lastly, I also found discrepancies in the myriad versions of prep instructions I received. Between the doctors, endoscopy center, and Sharp, someone needs to sit down and figure out a source of truth for these types of things. Patients do want to know how to prep, and finding 3 different instructions wasn't confidence-building. I will NOT be back for future procedures at San Diego Endoscopy Center.

I went in for a Endoscopy and a Colonoscopy. The care was top notch. My doctor Dr Chen explained…read moreeverything every step of the way..he was amazing. The nurses, anesthesiologist told me what to expect during and after the procedure. They followed up several times before I was discharged. The nurses and EVERYONE were the absolute best. The center called the next day to see how I was doing. This center made you feel as if you were the only patient there even though they had many patients. Thank you SDEC!!!

My experience at iThriveVeins National City and La Jolla was outstanding from start to finish. The…read morequality of care was exceptional across every step of the process. The front desk staff were welcoming, efficient, and made check-in smooth and stress-free. The nursing team was knowledgeable, compassionate, and took the time to explain everything clearly, ensuring I felt comfortable and informed. The ultrasound team (both of the twins) were highly professional and thorough, and the providers demonstrated an impressive level of expertise and genuine care for patient well-being. It's rare to find a clinic where every part of the team works together so seamlessly. I highly recommend iThriveVeins National City and La Jolla to anyone seeking quality vein care. Thank you to the entire staff for such a positive experience!

I had an excellent experience at iThrive Veins in La Jolla. The clinic is modern, welcoming, and…read moreexceptionally clean. From the moment I walked in, the staff made me feel comfortable and genuinely cared for. The ladies at the reception are incredibly kind, helpful, and truly compassionate. Their level of care and attention makes a world of difference in a patient's life. They take the time to explain everything clearly, answer all questions thoroughly, and ensure you feel confident and supported throughout the entire process. The treatment itself was smooth and professional, and I deeply appreciated the warmth and expertise of the entire team. If you are looking for a reputable vein clinic in the La Jolla area with experienced providers and a truly caring staff, I highly recommend iThrive Veins. I got my pretty legs back. Thank you iThrive Veins!

Dr. Schultzel relieved over a year of hemorrhoid and skin tag issues. Be patient and assured that…read morehe will do it right. Yes, you may wait a bit in the office and yes, it may take a few months but it will be worth it. With another doctor, I was promised my issues would be resolved in one visit and things just got worse. I am so thankful for Dr. Schultzel's expertise. I'm grateful for the earned trust that my pain and discomfort would be resolved. Thank you Dr. Schultzel! You are the best!

Very professional office and doctor. They run on time, all the time, are courtesy and pleasant. Top…read morenotch care. Highly recommend.

My appointment was right on time. Dr Schultzel was very nice and explained to me what his…read morerecommendation to fix my issue would be. Staff is nice and very patient with all my return phone calls with questions. I will be seeing him again for a follow up prior to my surgery. (which I am dreading) but Dr Schultzel is listed as one of the best Colon/Rectal surgeons in Southern California so I feel confident he k owes what he is doing.

Dr Schultzel's office is busy. Waiting room usually full with people standing, but usually no more…read morethan 45min. At least the visit time with Doctor is quick, maybe 5-10min. Don't let the rushed feeling prevent you from asking the questions you need to make a well-informed decision. You are your best advocate.

I recently had to change my primary care physician from Scripps. While I really liked my doctor…read morethere, having to wait literally months for an appointment was simply unacceptable to me. I was extremely fortunate to find Dr. Sexton. After my very first visit, during which he spent a considerable amount of time with me and truly listened, I left his office feeling incredibly optimistic. I had the immediate sense that having Dr. Sexton at the helm, guiding and overseeing my care, was going to be a life-changing experience. I'm so grateful to have found a physician who is not only knowledgeable and thorough, but who also takes the time to make his patients feel heard and genuinely cared for.

Welcoming staff. Visit was on time My entire Visit from…read morestart to end was 25 minutes That included the wait, seeing the physician and getting my next appointment time

On time with little wait time Time was allowed for…read morequestions did not feel rushed Good explanation of what tests ordered and why

Due to a freeway incident, I was two hours late for my appointment. I first called the main…read moreappointment center to ask them to let the office know I was late and was told to make a new appointment. I decided to send a message directly to my Drs office and was told to come on in, and don't stress. That is service!! The Encinitas office is the best.

Went here today. Been here before. Both times the front desk workers have been bad. They have…read moreattitude. They insist on me filling out things or doing things that are unnecessary or that I've already done and then do petty things to mess things up. So, before my appointment today I filled out everything about me and my medical health online during a lengthy checkin process. It took me 30 minutes to fully complete it. When I arrived today the woman helping me wanted me to manually fill out paperwork with all of the same information and I refused and said you've already got it all and I'm not filling out duplicate information. She insisted on me giving them my insurance card when I don't have an actual card. I have my info. I've never needed my card. They always have my insurance number and company and info and do not need my physical card or a copy of it to bill the insurance company. But she was insistent and i told her the above. I asked her to cancel an upcoming appointment with another doctor there about this point. In fact I asked her twice to cancel it. She said she would. I got called back for the pulmonologist and he was actually fine. No issues. Come back out to make a followup appointment before I leave per the doctor. Make it with another lady there. I then asked her if the appointment with the other doctor there was canceled like I requested and she said no it was not. I told her to cancel it. She did. She set the followup appointment with me. I left. The previous lady did not cancel it like she said she would. Sigh. I get a text after I left saying the appointment I just made had been moved to the day prior than what I just made. I suspect the First Lady with a bad attitude moved it just to be petty. This is awful customer service. Just not a good experience. She was power tripping. Had an attitude and did things to be petty and to screw with me and my medical stuff. It was a lot of unnecessary friction. A simple check in at the front desk of any medical office should be easy and pleasant. I'd give zero stars because it was that bad. But one star is for the doctor because he was ok. Also, Dr. Hsing their sleep doctor is not a good doctor if you have a circadian sleep disorder like DSPD or DSPS or Non-24 or other. His treatment of me and my condition was the worst I've ever encountered and I've seen many sleep doctors over the years. He is completely backwards about treating those type of disorders and gave bad advice and no realistic help or treatment to me at all. I am extremely knowledgeable about Delayed Sleep Phase Disorder and treatment protocols and he is just absolutely wrong. Attached is the plan he came up with that if he tried to follow it himself he couldn't. It's an impossible plan. If you have DSPD or N24 I'd run to another doctor and skip this place. He's their only sleep doctor. Unfortunately. He may be ok for sleep apnea but not for circadian rhythm sleep disorders. He covers all of their locations. Anyway. Front desk is a real piece of work. I will not be going back after I'm done with the pulmonologist I saw today and the stuff he ordered to get done. In the future I'll find somewhere else to go. I would probably advise the same to anyone reading this.

I have been seeing Dr. Ni‑Cheng Liang for a little over a year now. A friend referred her to me,…read moreand I have since referred others to her as well. She is consistently competent, thorough, smart, and efficient, all while showing genuine care and concern for her patients. Recently, Dr. Liang and Hannah truly came through for me when the clock was ticking -- what a team! I had less than a day to get a provider‑completed oxygen form sent to British Airways in London to ensure I could board a flight the next business day. With the time difference, the window was even smaller. When I realized late at night that this form was required, I got zero sleep. I called the office first thing in the morning, and they were immediately on it. Dr. Liang completed the form quickly, and Hannah called me right away with the necessary questions. Thanks to their urgency and dedication, the form reached London before the deadline. In a pinch, you want a doctor who is not only exceptionally skilled, but one who will take time out of an already busy day to help a patient in need. Dr. Liang is exactly that doctor. Thank you to Dr. Ni‑Cheng Liang, Hannah, and everyone at Scripps Coastal Pulmonology. Your commitment made all the difference.