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Factory Outlet by LA Furniture

5.0 (1 review)
Closed • 10:00 am - 7:00 pm

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1 year ago

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LA Furniture Store - Design Center

LA Furniture Store - Design Center

4.4(388 reviews)
0.0 mi
•$$

I love the high quality furniture pieces at the LA Furniture Store Design Center on Triggs Ave. LA…read more I had visited this location with friends several times in the past, so after visiting several other high end showrooms, decided to check out their selections when I needed some living room pieces. I had an excellent shopping experience with Phil Chiem! He was so knowledgeable, gracious and fun to work with. I ended up getting what I came in for and more - I came in to find a single leather couch/reclining unit and ended up purchasing two beautiful leather couches for my living room spaces. All of their products are first rate, beautiful and an excellent value compared to other high end showrooms. Since my original purchases, I am looking to make additional couch purchases for my son's family household from Phil. Phil did a stellar job in helping me find the right pieces in the right colors and sizes to meet my lifestyle needs for my home. His suggestions and these furniture pieces take my home environment to a new level! The delivery team was incredibly competent and professional. They had vast product knowledge in assembling the pieces and showing me how to operate the reclining pieces. They were impeccably clean and treated me as a valued customer. I would recommend this location and of course Phil. Phil was awesome, no run around, straight to the point and the prices were a good value. He followed up after the delivery to check for my satisfaction. Phil's customer service is second to none! I highly recommend this LA Furniture Store location!

We bought an expensive sofa from this establishment. A hole opened in a seam right on the sofa's…read moreseat after a mere few months of use. The threads literally pulled out of the seams and we took pictures and wrote them. Despite the couch still being in manufacturer's warranty, they said the manufacturer claimed we had "poked it with a sharp object" and refused to live up to the warranty or stand by their product in any way. Know this. If you order from this place and have any problem at all with your sofa, they WILL bilk you and tell you to get stuffed. Scam-level customer service.

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LA Furniture Store - Design Center
LA Furniture Store - Design Center
LA Furniture Store - Design Center

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MCombo - controller does not work. Flashes and doesn't turn on massage function.

MCombo

3.4(5 reviews)
2.6 mi

My daughter purchased a McCombo lift chair prior to her back surgery to help her stand and sit…read moreduring the long recovery process. The McCombo chair worked fine the first three days, and she was with the chair. BUT three days after her back surgery the lift function and leg extension stopped working! We contacted McCombo about the problem, and customer service rep was rude, ("you can come to our showroom in Los Angeles") and not sympathetic or helpful, telling us to go online and email their tech department. We did. The tech requested I send pictures of both remotes, and wiring underneath the chair, and I did so. Their techs diagnosed the lift function and leg extension failure to function was with the remote and they would replace it. McCombo emailed that they would ship the replacement remote via FedEx 2-4 day delivery! I requested that they overnight it since my daughter had back surgery three days prior and was without a working lift chair. McCombo rep Liorra emailed back that they "...were sorry for the inconvenience," but were still going "...to ship it via 2-4 day delivery." The replacement remote arrived, but did not fix the problem. When I informed McCombo, Liorra in Customer Service emailed us that they were going to ship us "...a replacement control box and long lift motor." This situation with McCombo is similar to buying a new car, then three days later the car stops working. The dealer says its a transmission problem, and "We're sorry for the inconvenience, we're going to ship you a new transmission." Don't ask your customer to replace your defective motor and control box on your non-working chair! Just replace your McCombo malfunctioning lift chair! I would not recommend McCombo to anyone if this is the way they treat their customers and stand behind their product.

My mother received a very nice lifting chair from MCombo ordered on Amazon and the massage portion…read moreof the electronics doesn't work. We have contacted Combo multiple times and they are giving us the run-around and now ignoring our request to repair or replace item and it is past 30 days so Amazon won't help. HELP. Mom is in her 90's. Elder Abuse!!

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MCombo - Mom is mad!

Mom is mad!

MCombo - Do not get your to go fault does anybody know how to solve this problem?

Do not get your to go fault does anybody know how to solve this problem?

MCombo

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Los Angeles Furniture - Aico Platine de Royale Bedroom Set - Los Angeles Furniture Online

Los Angeles Furniture

3.8(11 reviews)
1.7 mi
•$$

It all started way back in 2000-something. I had recently moved into my first…read morebig-girl-all-by-myself apartment after a rather messy break up. All my furniture was hand-me-downs and mismatched. The horrific couches I was blessed to get out of the "divorce" were ugly, old and in need of a cleaning. As soon as I had some money saved up (and after I bought a more essential piece - a new television) I went on the hunt for some couches. L.A. Furntigure Liquidators has been around since the 90's and I found a set I liked for a very reasonable price, picked a fabric and made my first grown up purchase of my life. More than 10 years later, I have moved to Downtown. My mom is now the owner of those same couches (which have held up remarkably well) and I was in need of a loveseat to fit my smallish loft. I shopped around, visited the usual disount furtinture suspects and finally, after much frustration, went back to that place I bought that couch that time. Turns out, the selection - and pricicing - is as good as I remembered. I found acfor a cute loveseat for a few hundred less than anywhere else, was able to choose my fabric and get it delivered within two weeks to my loft for half the delivery fee of the last place I checked out. Apparently, it's all American made and much sturdier than any place which is also known for their horse meatballs - so that's good. If you want good quality furniture and you want to keep the price low - check this spot out and see what you can find. I know next time I need something for my home, I'll visit them first rather than last.

The salespeople were extremely attentive and responsive until the furniture was delivered. Then,…read morewhen the dining table came delivered already with scratches, the coffee table already had nicks, the salespeople were impossible to reach via the same methods of contact. The furniture on display looked better than what was actually provided in delivery after purchase. Maybe the materials are good quality, but the craftsmanship was very poor. The chairs quickly sagged because of poor bases (I found sturdier chairs much cheaper at IKEA) and the screws come loose very easily making the chairs prone to instability and breakage.

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Los Angeles Furniture
Los Angeles Furniture
Los Angeles Furniture

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Factory Outlet by LA Furniture - homedecor - Updated October 2026

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