I'm always treated with warm greetings and welcomed by the team at LA Fitness. Dylan signed me up - a true bright light, always with a smile and always willing to help. I hired Vanessa for PT and she's someone who not only is an expert in her craft, she holds a penchant and passion for training. She knows how to accommodate my extreme hypermobility (hEDS) to avoid injury yet build muscle. She's a delight to be around and always brightens my day (even while making me sweat!). Steam room and sauna and hot tub are all located in the locker rooms. My only complaint is they had to close down the pool - I'd love to see that reopened! Highly recommend this location! read more

I'm writing to express my concerns about the Broadlands location in Ashburn, Virginia. The music from the aerobic class is blasting with the door wide open, making it difficult for me to focus on my workout even with my earbuds on. Additionally, the steam room is not clean, and there's an exposed electrical wire and socket with dangling wires and no cover, which is a safety hazard. The steam room door is also missing a gasket, causing the steam to escape. Furthermore, the sauna has been out of commission for years without being repaired. The Jacuzzi is dirty and filthy around the edges. Attached pictures to show that the place needs a lot of attention I hope you'll address these issues promptly. Thank you. read more

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You go to cancel a subscription and they try to charge you a buy out fee and then when you leave after paying that fee the next month you pay a new whole month. Smh read more

So, I will say, I have had some issues... like when they did not have ANY sanitization wipes or spray for multiple days. Or not having even one extra clip for one of the few row machines. HOWEVER, I have found myself very comfortable at this particular LA Fitness. They do seem to conglomerate a lot in the NoVA area, but I'll thank Chinyol Yi and Louis Welch for this day I found myself relaxed at this location. Thank you to all the friendly staff. read more

Absolutely the worst gym one of the dirtiest as well. I have waited officially 2years for the sauna to be functional they have not had it fixed since. They also have removed all signature gym progams including the hot tub , steam room and pool. Complete rip off. You would think they would think twice before continuing to charge for signature prices with none of the benefits especially after two years. I would not recommend . read more

Packed at all times. The pool, sauna and steam room don't work. These are the benefits I signed up for. The employees make excuses as to why all the amenities aren't available. At this point I just need to cancel my membership. read more

Mainly writing this review for a big shout to Eric at the front desk. Thanks for making my family and I welcome to the gym for the past year and a half! Eric always greets and says bye to us whenever we enter and leave the gym and it's something I don't see too often at gyms or anywhere else frankly. Extremely friendly and deserves the praise :). In terms of the actual gym, it could use a little work as the pool has been closed, the sauna is broken sometimes, and the hot water was missing for a few days. read more

Gym is nice and clean, the staff is very friendly and helpful, go extra miles to help members Kind regards Raya S. read more

I am an original member of this gym since it opened. The changes I've seen since then: closed down the pool, closed down the kids club(childcare while working out), started charging monthly for towels (and they're the cheapest towels possible), sauna and steam room very often closed for repairs for weeks or months at a a time with a sign for the last 3 months stating they are evaluating options for the sauna, and machines broken and not repaired for weeks or months at a time. They have 15 exercise classes per week. That's basically just 2 a day! I have never seen the Pilates studio used or a class scheduled. The HITT studio now has a sign saying it's reserved for personal training. The gym had been super dirty but I will say it's gotten better. The only plus is the location to my home. If you just want free weights then this is the gym for you! read more

Dirty and broken, packed but every decent service is gone (no pool, kids club and sauna) Steam room never works. Yeah the people working there are nice enough but what are they doing? Folding towels and saying hello as you check in? Use another club. Very disappointing the clubs in San Diego are so much better. This is advertised as a signature club but does not have the amenities anymore. I don't even see them holding classes that much. read more

The Gold's Gym on Red Rum Dr went out of business and closed down. Now, over a year later, that old Gold's location is still just sitting there, empty, unrented. LA Fitness Broadlands, PLEASE expand. The old Gold's location is just sitting there, ready for you to rent. I can't keep doing this. I come here every day for 1 hour and spend half my time waiting for groups of 5 to finish using the equipment. With 5 people on a machine, shouldn't at least one person be actively using it at all times? How can I look over and see 5 people on a squat rack, yet 0 people squatting? How is this possible? Are they each resting 15 minutes between sets? If you're thinking about joining and coming here between 5-7pm, here are your estimated wait times: Squat rack (they have 3) - 15 minutes Barbell bench (3) - 15 minutes Adjustable bench (6) - 10 minutes Pull-down machine (3) - 10 minutes Cables - 5 minutes Ok, it's not all bad. This gym would be great if it weren't so busy. They have.... - Dumbbells in every 2.5 lb increment you can imagine (up to 52.5 lb) - A large green turf area (very crowded after 5pm sadly) - No shortage of plates, including many 2.5 lb plates. OneLife Brambleton, please take notes! - Free guests, so I can bring my mom and I don't have to pay $20 (I'm looking at you, OneLife Brambleton) - Really nice bench, incline bench, and rowing machines. Generally a lot of nice machines. I would give 3 stars but I don't want to encourage anyone new to join unless they EXPAND. We can't handle it. LA Fitness Broadlands, I'll boost you to 4 or 5 stars after you expand. read more

As an early morning gym person I should not have to arrive to a dirty gym. The locker room when I arrive is always disgusting and I have photos and video to prove it. Takes them way too long to fix things ex. Steam room was out for months at a time, but they still want full payment for not full use of facilities. Management one of the women has a rral nasty attitude when asked anything. Giving them one month top of the year to get it together if they cannot new gym here I come. After 3 years of membership the people deserve better for their money read more

I have insurance membership in Woodbridge(WB) Va prefer the Herndon Signature location it's clean and great amenities. Am a senior not into writing these reviews opportunity popped up. Plumbing issues, sauna frequently broken. Was told by sales mgr location due for upgrade. Sounds good nice if happens! read more

great location with allot of amenities from weights, cardio, spa, steam, group fitness classes. read more

LA Fitness - Gyms Near Me - Ashburn, Virginia

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As usual, this gym has drastically declined since it opened a few years ago. Don't think the bathrooms have been cleaned once, staff turns over every few months, and they don't fix anything that is broken. Machines break or need repair and sometimes go up to a month without being serviced. They have consistently cheapened their methods for members to clean equipment. The towels they bought each few months become thinner and cheaper and now they are using some pretty crappy wipes. Most importantly, in my 3 years here no employee ever fixes the small lockers as they are constantly jammed. Staff does not care to fix anything and just sit in their desks on their phone. Stay far away. read more

I am sorely disappointed in what has been occurring at this location. It is apparent that upper management doesn't care a flying flip about the members here. When basic things are not righted , it makes one wonder how long they will be in business. It doesn't take a nuclear physicist to make sure towels are available to members. Machines broken down? Have them fixed. Meanwhile, take the towels to a laundry mat or have a temporary towel service take over. At one point their internet was down. Not for a day or two, not for a week, but months. How about over 6 months! This is a " signature " facility. It is supposed to be the top. So far I am not impressed. The LA fitness in Leesburg is also a serious disappointment. The equipment is VERY tired and the smell is unpleasant. It does not need to be so. At this point if you are considering joining either of these, I suggest you seriously reconsider. The staff is not the issue, the upper management is! read more

Even I pay my monthly gym fee I expect that money going into repairs for the sauna and steam room. This gym is in disarray with everything being broken taking at least a month to fix just one amenity or machine. Part of the fee you are paying is used to beautify and fix the gym which they are not doing. Please spend your money else where!!! read more

This gym was great, until they closed down the Kidz Klub last week! I wish they could reopen it.

This is one of the dirtiest and worst gyms i have ever been to. The restrooms/changing area is constantly dirty (always trash and towels laying on the benches and floor), the sauna/steam sauna is constantly broken and takes weeks to repair, and they are getting rid of the pool/hot tub even though those amenities were a part of the contract that i signed up for (interesting the website still lists the pool as an amenity for the gym). I recommend finding another gym in the area. read more

I was at LA fitness in the Broadlands yesterday. In the same clump of hair is still on the floor. The floor is gross. The mirrors haven't been clean the showers haven't been cleaned. They're all moldy. I'm seriously considering calling the health department or you should just close down your locker rooms completely if you can't keep them clean, and also the equipment is in disrepair and doesn't appear to be any corrections anytime soon. They had a cleaning staff now they have nobody. read more

This is a sad story, this Gym was the best Gym in the area by far, but now machines constantly out of order specially escalator. Also the sauna and stemmer out of order constantly. the managers basically don't exist, and always " I already send this claim to upper management, we are waiting", oh they closed the pool. L.A. you can do best! read more

Update: I've been a member now for over a year. SO MUCH equipment is down and "scheduled for service". I would highly recommend visiting other, newer facilities in the area as many charge the same amount. ____ Overall very good experience. Facility to great due to its newness and expansive equipment. I personally like the open design, much better than the traditional LA Fitness design. I think LA should transition their future builds to this design exclusively. In my opinion, growth areas are cleanliness and equipment downtime. The corporate gym setting tends to result in average cleanliness and delayed equipment repairs. By no means is the gym dirty or in disrepair, just my reasoning for a 4 star review. I would recommend visiting and using a guest pass to see if it's a good fit for you. I would and do recommend to friends. Staff is kind and pleasant to interact with. read more

To: Amberlynn, Member Services Manager How many treadmills have to be left broken before someone starts fixing them? There are about 8 broken right now. The quality and availability of the gym equipment has gone down in a short period of time, however, the cost of membership has gone up... Make it make sense !! read more

It's a nice and relative new gym to start with. But they are pushing so hard at getting members that the gym is overcrowded most of the time (still COVID). Also, the personal trainers there do not have much experience. Btw, most people don't wear masks inside the gym. read more

LA fitness past three years and return always have a hot top problem steam room problem hairdryer problem hot water problem I don't know what's going on this company they don't pay any attention so I'm going to the Ashman they are still the same always too thing is broken. What can we do about it? We need to take a hot shower and blow our hair that is not right. The basis that you should get a fix right away. read more

Clean, well-ran, and ideal location. This LA Fitness location is newer but even taking that into account - they keep their equipment really clean which is important for this current COVID-19 atmosphere. The staff is friendly, special shout-out to Dan and Ankit for being accommodating during one of my recent visits. I'm glad they opened this location and made it easier for Ashburn residents to get their fitness on. read more

Best Gym for the price range. Being the best LA fitness around, this signature club has towel service, steam room, wide selection of updated machines, clean renovated locker rooms with jacuzzi & sauna inside each. Plenty of natural light with the right vibe. They even have a lounge with a TV. Price is unbeatable. Highly recommend. read more

When I first joined 2 years ago this was a very nice, well maintained gym. No so much now. Now it's over crowded and equipment is always in disarray. They have closed the sauna, steam room and pool. The staff is never watching out and members do not follow the safety rules. Also it's over run with high school social clubs that hog the equipment talking and not working out. Staff does nothing. I will probably end up canceling my membership. read more

Amazing gym! Staff are always friendly and there is a bunch of great equipment to have a great workout!

I still come here cause it's close to my house kind of a shit gym now I loved the steam room and sauna and both of them have been not been working since like June this gym fucking sucks don't come read more

The gym is extremely dirty . People do not put their equipment back after using it .Lots of gym members sitting on equipment..not using it . putting their gym bags on equipment and walking around the gym as their workout! Meanwhile no one can use their bench ..while they walk around the gym ! Extremely frustrating..the locker rooms are filthy . The sauna is out of service indefinitely. Look for another gym . The staff sit at their desks on their phones . Definitely pass on this gym ..no idea how it stays open ! read more

I have been going here for the past two years and have never had a complaint until recently. A man named Erik K has been rude to me and many other members calling me "lazy" and refusing service to me which is unbelievable. read more

When they first opened it was phenomenal. But within the last 2 months or so it has gotten pretty bad. Groups of kids is unfortunate but not much can be done about them. The big thing is when they take their shirts off in the middle of the gym.. this is a signature club, there should be standards about 16 year olds taking their shirts off in groups of 5-10 kids. Also, the mens bathroom hardly ever has soap in the bathroom, and paper towels are usually empty too. It just seems like the people working there sit at the front desk on their phones not even doing the bare minimum. read more

Not a bad location. The equipment is new and plentiful. The design and clean and modern. Towel service is nice to have, which was missing at my last gym. A few issues exist with cleanliness. The spa in the locker room had a thick layer of dead skin and hair crowning the edge. I also wonder if they would benefit from a sign-up for the pool lanes, as there are only three and it can be a long wait for a lane to open up. It may also be useful to have a few benches or chairs on the pool area for those waiting to get a chance at a lane. Overall, I think it is a decent start. They will hopefully improve with time. read more

Excessive broken machines, cables and cardio equipment. After one year of giving feedback with no results and same inoperable equipment, it is time to go. read more

I visited the Sterling location and they asked me to either take a pic or show ID to enter even though my App granted me access. I of course declined to show an ID and take a pic. I waited around and didn't see the attendant asked anyone else for any form of ID. I will not be back. read more

I have been regular at LA Fitness Ashburn for some time. A lot of time I do my cardio outside and go in for some light strength training. I don't stay long; maximum 30 minutes. Sometimes I get to the gym when they are getting ready to close in 30 to 40 minutes. The folks working at the front desk usually let me know that they are closing in whatever minutes. I acknowledge with a smile and never stayed beyond their closing time. Today the front door was closed and the front desk guy came out and extremely rudely told me that he is letting me in just this once and he is not supposed to let anyone in 30 minutes before closing time. I told him that he is extremely rude and he could have just reminded me that I need to be out in half an hour. There is no sign or policy that you don't allow people half an hour before closing. The guy proceeded to say that he doesn't get paid after closing etc and I need to speak to his manager. The other guy at the desk was even worse with his attitude. I can't believe a paying customer who has his whole family coming to this gym could be treated like this! read more

The gym itself is decent, but it's overcrowded at this point. Needs to be larger and have more equipment. Repairs to broken machines seem to take a long time. read more

I love the gym , the staff and trainers are very pleasant and the people at the front desk are awesome! Always have smiles on their faces . I really enjoy working out there read more

Updated: This was a class gym in the area when first opened. As others have said I don't know where things went wrong. Actually, it went downhill when the neighboring golds gym had closed. More high schoolers then hoarded the relatively small weights area afterwards. Machines broke down quickly with an apathetic staff who could care less. Dirty bathrooms and the steam room constantly broke with wires hanging out inside! Smells like mold with trash littered on the floor. Now get this, they permanently discontinued the spa and infrared sauna (says due to safety issues which sounds like a lie). In addition the pool is shutdown permanently along with the kidz club. Disinfectant bottles replaced with cheap wipes. It's really a damn shame what happened because there are some good aspects to the gym (still good machines overall). Also, if you look in the men's locker room, they invested in designing a part of the lockers with a protein bar advertisement! Why not invest in fixing and cleaning this gym instead? Waste of member dues. Management is to blame I would believe and corporate should investigate. I canceled my membership and think a lot of others did too. They have paper sign up membership forms at the front desk now to try and make up for the mass exodus of customers leaving. Another company should take over this gym and just start all over. Sad and pathetic read more