Food quality and wait time from order were fine, but disappointed with inconsistent service, very…read morehit or miss with the team. The bartender was excellent, but listening to staff complain about phone reservations and difficult customers was unprofessional. I get being laid-back, but you still need to be attentive. We waited 25 minutes without menus, drinks, or food on our table, and had to request dessert menus twice, even though we were seated near the bar and kitchen. Disheartened, given the cost.

Have only been here once but it was pretty good pasta…read more Friend got a bolognese pasta which he enjoyed. Can't recall what I got but it was a bit customised so it won't be on the menu. We went for lunch a little after 1 PM, so we missed the working crowd which was great. Service was quick as well.

Delicious! This is an actual Italian restaurant run by Italians. You order in courses and there are…read morelots of sides that can be added as well. It's a small restaurant attached to a hotel. Was brought here by an Italian foodie. I would also totally recommend this place!

We visited on recommendation on a Saturday evening. The restaurant was busy but we were seated…read morequickly. The food was average, which was disappointing given the cost. Portions were small and unfulfilling, and most mains (including my seafood platter) lacked any carbohydrate at all. Overall, I was disappointed by the small portion sizes and the lack of a 'full' main meal.

What can I say. It's in a great spot and perfect pit stop -mid shop haha it's an Italian restaurant…read morewith a modern twist. We went in on a Saturday and decided to grab some brunch. I'd been in here before with a friend for lunch and we really enjoyed with a mix of 3 tapas and a salad to share. But on this occasion it was myself and my boyfriend. I got a nice cup of tea to start me off for the shopping ahead.. I lived the see through cup it came it. Quite cool. I also ordered well we both did the eggs Benedict. Yum! Toasted Italian bread, ham and poached eggs with hollindase sauce. It was delicious. My only gripe is it's a very small portion and not enough to fill you for long. But it certainly did me for a few hours. Himself well he picked up a currywurst down the road 2 hours after lol But we thoroughly enjoyed the taste just wanted more. The price was OK. But again expected more for the price. I think it was 9pound. Or so Great spot for brunch but order more.

Carluccios is very much like a old Italian restraint with a modern twist in the Highcross…read more Lots of great pasta and rice dishes to chose from as well as salads, breads and starters on the menu and enough veggie choices if needed. They do a very good breakfast and brunch menu too proving this is a place to meet family and friends anytime of the day. Good fresh coffee makes it a good alterative to a coffee shop, it has a great buzie atmosphere and is very child friendly.

I am disgusted by the customer service provided to my 79 year old disabled father. Last year he…read morebought a gift card of £500 to accommodate our family's Christmas meal on December 1st, travelling up from Brighton to visit a restaurant we have visited many times in the past. We had a wonderful meal last December, we had £52.85 left on the gift card. My father tried to call again last week to book another table for 13th December, hoping to use to remainder of the gift card to use towards the next table and was told the gift card expires after one year. He offered to use the gift card towards pre-paying for the entire meal, and was told this wasn't possible. For the sake of 12 days, my family will not be revisiting. My family travel hours from the South East to visit this restaurant, we have left generous gratuities over the years and to be told on the phone that our gift card will not be honoured less than 2 weeks after its expiry tells me that this company is.... I would avoid this restaurant if you value loyalty and expect the customer service which this company prides itself on. 1 out of 5 stars, we will never be returning over this. You have lost a valuable customer who, despite having a major physical disability, was extremely excited to travel 160 miles to enjoy a meal here again.

This experience was a mixed bag. Restaurant is really pretty. It comes off fairly fancy and a…read morelittle pretentious. There is a whole lemon on every table. I asked a server about it and she didn't know why they do that; she said maybe it is an Italian thing. We had three servers and it wasn't clear if there was a main one. We ordered drinks from a girl. I ordered a glass of Cabernet and my husband ordered double expresso. She could not understand my order (even after I said it a few times and even said Cabernet red wine), maybe I have an American accent. The male server came over and asked if I wanted Chardonnay, so I had to clarify. The wine and expresso were fine though. The pitcher of tap water comes with lemon in it and my husband prefers water with no lemon. We ordered the focaccia to start. It is on their pizza bread with olive oil and herbs. The crust is good, but it was way too salty for me. For dinner, I had Rigatoni alla Norma, which was very good with fresh tomatoes, eggplant, cheese, etc. The portion is small, but enough for me. I really enjoyed this dish. My husband ordered the chicken special, which was a flattened, breaded chicken with three roasted tomatoes, lemon and thyme on the side. You had to use the tomato, lemon and thyme on the chicken to provide flavor and moisture for the chicken. It was good all together. It was clear that it was expected to order a side item with the chicken, so he opted for mixed vegetables. I didn't realize this is a chain and wouldn't have chosen a chain. However, we enjoyed our meal.

Excellent leek&mushroom cream! Every dish looks beautiful, even though a place itself seems like…read morenothing special.

I have walked passed here for years and never given it a second glance, it looks cheap and mediocre…read morefrom the outside. Just another pizza joint on the horizon. We were stuck for somewhere to eat last week however and thought we would give it a go for the hell of it. Boy was I pleasantly surprised. The menu is quite extensive. Besides the obvious stone baked pizzas and freshly prepared pasta dishes there is an array of seafood to rival any City restaurant. Prices were reasonable too. Isettled on spaghetti Marinara and my friend decided on a smoked ham pizza. We also shared a huge stone baked thin crust garlic bread as a starter. Everything we ate was delicious and the portions were hearty,. The waitress was like a breath of fresh air, vivacious and helpful in suggesting wine choices. She also ensured she was attentive without us feeling the slightest bit rushed. It was a Saturday night and we were lucky to get the last table, yet it did not feel cramped or noisy. It was cosy and intimate and would be a lovely choice actually for a first date. We were celebrating my friends engagement and it was ideal as they gave us plenty of time to chat. They also did not bat an eyelid when we both burst in to tears as she asked me to be her 'chief bridesmaid'. They do a three course set menu every night except sat for £11.95 which I want to sample so I think I may be dragging my husband back.

Very friendly staff and service was brilliant, food quick and a little cold, but overall an…read moreenjoyable experience. good value for money BUT This Restaurant has now closed - the nearest Bella Italia is on Granby Street

Ate there last Sunday. service was great even though it was busy with only 3 staff serving. Best…read morething though - wednesday is student night and its 50% off food with your student card. I shall be visiting again on a wednesday. Excellent value!

Great food & great atmosphere…read more On a recent visit back to Leicester, I wanted to take my parents to an Italian restaurant. We arrived a little early to an empty Casa Romana around opening time, and the staff were very friendly and welcoming. It didn't take long for the restaurant to fill up, and the atmosphere was excellent! Food, wine and service were all excellent, and the final tab was more than reasonable. I look forward to going again next time I'm in Leicester.

Proper Italian restaurant. Not Italian-themed, or serving Italian fusion cuisine, just a place with…read morean Italian owner who makes solid, straightforward Italian food with good ingredients. Italian food, particularly pasta, is deceptively simple and very easy to do wrong. I tend not to order it when I'm out because it is so often disappointing, with dry pasta or underwhelming flavors, or just ridiculously overpriced. Casa Romana does it perfectly and I've never had a bad meal there. The prices are very reasonable, the portions are good, and the menu is full of traditional dishes like lasagna and spaghetti carbonara plus a few fancier options as well as the daily specials. The atmosphere is friendly and the staff always great. The decor nice but comfortable, this place isn't trying to be trendy but it's nice enough for a date or taking your mother to. As others have mentioned, it's worth making a reservation if you've going in the evening just in case they're full. Also keep in mind there's no sign outside, just look for the cozy place with the distinctively shaped door.

This Italian restaurant has been here a very long time, as have most of the staff, which means you…read morecan be confident of a good meal and attentive waiters. The decor is very typical of an Italian restaurant, and the food is fairly pricey, but consistently tasty in the many times I have visited over the years.