Food quality and wait time from order were fine, but disappointed with inconsistent service, very…read morehit or miss with the team. The bartender was excellent, but listening to staff complain about phone reservations and difficult customers was unprofessional. I get being laid-back, but you still need to be attentive. We waited 25 minutes without menus, drinks, or food on our table, and had to request dessert menus twice, even though we were seated near the bar and kitchen. Disheartened, given the cost.

Have only been here once but it was pretty good pasta…read more Friend got a bolognese pasta which he enjoyed. Can't recall what I got but it was a bit customised so it won't be on the menu. We went for lunch a little after 1 PM, so we missed the working crowd which was great. Service was quick as well.

We stopped by for just dessert and HOLY GOODNESS IT WAS FANTASTIC. The chocolate profiteroles were…read moredivine. I'll be back again for more dessert. Probably tomorrow. EDIT: Yep, I went back four days in a row, and each time it was ridiculously delicious. The Chicken Ravioli in particular was amazing!

We've just has a super meal at this restaurant. We'd been walking round an unfamiliar city centre…read morefor ages looking for somewhere to eat in an Artic wind and, it being Sunday, most places seemed to be shut. Then we found Prezzo. They instantly made us welcome even though there were 8 of us including 4 children. It wasn't busy so maybe they had time to give us lots of attention or maybe they are just good at their jobs. Once we'd been seated and ordered drinks the children seemed to be having problems choosing from the menu so we were asked if they'd like to make their own pizzas - of course the answer was "yes". Whilst the grown-ups relaxed reading the menu in peace and quiet and weighing up the merits or rissotto, pizza and pasta dishes, the children were taken to wash their hands, given hats and then helped to make their pizzas. The pizzas are cooked in a huge open pizza oven at the back of the restaurant so you can see your pizza puffing up and the cheese melting. My rissotto was yummy and the other grown-ups were equally happy with their dishes but what made this meal really specially was the way all the staff in this posh looking restaurant treated our children as welcome guests.

I am disgusted by the customer service provided to my 79 year old disabled father. Last year he…read morebought a gift card of £500 to accommodate our family's Christmas meal on December 1st, travelling up from Brighton to visit a restaurant we have visited many times in the past. We had a wonderful meal last December, we had £52.85 left on the gift card. My father tried to call again last week to book another table for 13th December, hoping to use to remainder of the gift card to use towards the next table and was told the gift card expires after one year. He offered to use the gift card towards pre-paying for the entire meal, and was told this wasn't possible. For the sake of 12 days, my family will not be revisiting. My family travel hours from the South East to visit this restaurant, we have left generous gratuities over the years and to be told on the phone that our gift card will not be honoured less than 2 weeks after its expiry tells me that this company is.... I would avoid this restaurant if you value loyalty and expect the customer service which this company prides itself on. 1 out of 5 stars, we will never be returning over this. You have lost a valuable customer who, despite having a major physical disability, was extremely excited to travel 160 miles to enjoy a meal here again.

This experience was a mixed bag. Restaurant is really pretty. It comes off fairly fancy and a…read morelittle pretentious. There is a whole lemon on every table. I asked a server about it and she didn't know why they do that; she said maybe it is an Italian thing. We had three servers and it wasn't clear if there was a main one. We ordered drinks from a girl. I ordered a glass of Cabernet and my husband ordered double expresso. She could not understand my order (even after I said it a few times and even said Cabernet red wine), maybe I have an American accent. The male server came over and asked if I wanted Chardonnay, so I had to clarify. The wine and expresso were fine though. The pitcher of tap water comes with lemon in it and my husband prefers water with no lemon. We ordered the focaccia to start. It is on their pizza bread with olive oil and herbs. The crust is good, but it was way too salty for me. For dinner, I had Rigatoni alla Norma, which was very good with fresh tomatoes, eggplant, cheese, etc. The portion is small, but enough for me. I really enjoyed this dish. My husband ordered the chicken special, which was a flattened, breaded chicken with three roasted tomatoes, lemon and thyme on the side. You had to use the tomato, lemon and thyme on the chicken to provide flavor and moisture for the chicken. It was good all together. It was clear that it was expected to order a side item with the chicken, so he opted for mixed vegetables. I didn't realize this is a chain and wouldn't have chosen a chain. However, we enjoyed our meal.

Authentic Neapolitan pizza! This new spot arguably serves the best pizza in Leicester. The website…read moreisn't operational yet, but don't let that deter you. We did take out, but inside looks pleasant yet casual. Really nice italian staff. The pizza's are too small (and too tasty) to share -- order one per person! You won't regret trying this new gem.

The lunchtime deal of a pizza and soft drink for 6 pounds represents incredible value…read more Enjoyed a mexicano pizza which was covered with most of my favourite pizza toppings. I would normally just have water, but given the deal a lemonade was a nice change.

The best Italian food in Leicester. They make their own pasta. I just want to try again.read more

Thi such a lovelyplace to eat out the food is delishus and well cooked. The staff friendly and…read morehappy to help and its not to bad on the pocket too.

Wanted some dessert or a coffee after dinner out so headed into this place after seeing the signs…read morefor 'coffee and gelato'. Very busy which was surprising for a Sunday night. We found comfy armchairs upstairs (with a plug so I could charge my phone!). We waited till it got a little quieter before ordering. We shared a double scoop of gelato and it was delicious! I had the orange straciatella which I've never seen before and it was lovely. Reasonably priced at £2.95 for a double scoop. Coffees and teas are all good prices and there's a large selection of cakes available. Wish I lived round here so I could come by for waffles or porridge for breakfast! Staff are very friendly too :)

Sooo wonderful!!! So friendly and great food. They were welcoming and our deserts were perfect!!read more

Great little Italian. Good steaks too. Very personal intimate restaurant. Perfect for a dateread more

What can I say. It's in a great spot and perfect pit stop -mid shop haha it's an Italian restaurant…read morewith a modern twist. We went in on a Saturday and decided to grab some brunch. I'd been in here before with a friend for lunch and we really enjoyed with a mix of 3 tapas and a salad to share. But on this occasion it was myself and my boyfriend. I got a nice cup of tea to start me off for the shopping ahead.. I lived the see through cup it came it. Quite cool. I also ordered well we both did the eggs Benedict. Yum! Toasted Italian bread, ham and poached eggs with hollindase sauce. It was delicious. My only gripe is it's a very small portion and not enough to fill you for long. But it certainly did me for a few hours. Himself well he picked up a currywurst down the road 2 hours after lol But we thoroughly enjoyed the taste just wanted more. The price was OK. But again expected more for the price. I think it was 9pound. Or so Great spot for brunch but order more.

Carluccios is very much like a old Italian restraint with a modern twist in the Highcross…read more Lots of great pasta and rice dishes to chose from as well as salads, breads and starters on the menu and enough veggie choices if needed. They do a very good breakfast and brunch menu too proving this is a place to meet family and friends anytime of the day. Good fresh coffee makes it a good alterative to a coffee shop, it has a great buzie atmosphere and is very child friendly.

Gorgeous restaurant in a lovely village. Upmarket Italian Pizzeria, with very nice surroundings and…read morea nice little garden. The food is extremely nice too. We have been to eat in, and also had take away pizza's. Food is cooked quickly and is very tasty - a really nice selection on the menu. The restaurant has a modern feel to it, and the garden is good in the summer. Definately recommend for a nice, mediterranean style evening.

The restirante is very modern inside an you can eat both indoor and ourdoor. There is a large…read moreamount of choice and the pasta can be had as either a main or a starter. The service is quick but you have time to chat. The food is not too expensive and it is extremely good. Also there is free wifi.