After a whole day of attempting to get my money from MoneyGram and being told their systems were…read moredown all day. I finally was told 7 hours later that it would be 24 hours before it's fixed. As upset as I was and after coming back to Ace what felt like a hundred times, Shaylin was patient and helpful. She called MoneyGram and kept checking the system every time i returned. I still haven't gotten my MoneyGram yet but it was manageable with knowing that Shaylin was helping try to resolve the situation. I have to go back tomorrow and pray that MoneyGram has their system together. I don't have a voice now from hollering at them about them holding my money up. Hope Shaylin is there, and I hope I can get my money and be out within 7 minutes not 7 hours.

From the owner: Cash Advances, Title Loan, Prepaid Debit, Bill Payread more

I went here to get a new card I walked in there wasn't…read moreanyone in the the teller didn't greet me untill 5 mins after I was standing there however while I was standing there she continued her conversation with a handyman and was telling him she dont like talking to people or something of that sort It was literally poor costumer service skills I will never go back to that store from that experience I ready to close my account with ace in general even though I have been with them for 5 years but that woman was nasty and I couldn't believe That light woman with a Baltimore accent you'll know her

Wayne Holly was very rude and unprofessional! He threatened me just before I could even say…read moreanything. The other workers were playing on their phones and eating. Wayne Holly needs to be terminated and the others need customer service training.

Horrible Customer Service. The lady that was sitting at the far left station around 5:37pm was…read morehorrible. Point blank. Hood or no hood step your customer service skills up.

Cash Depot is convenient and cheap when you need to cash a check and don't have a bank account…read more They also do money transfers, have calling cards, free money orders, etc. But I feel they are highly discriminatory. Every single time I've gone in there with a check, I get asked 50 million questions and many times I have been denied having my check cashed for some unofficial reason. A Spanish person can come in at any time and have no problem with their transaction; yes, all the chains are ran by Hispanics. I haven't a thing against them, but service should be fair to all. Why would I return to the same place week after week if I was giving them bad checks? So yes, I got a checking account, because I was tired of the third degree and the nasty attitudes. They acted as if they did not want my business, so they no longer get it. I am more than happy with Capital One.

I just recently visited ace the customer service was excellent and Starr service was excellent ill…read morerecommend a friend

From the owner: Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cards…read more ACE Cash Express, Inc. is a leading financial services provider, specializing in check cashing, bill pay, money orders, and debit card services. In business since 1968, ACE Cash Express focuses on serving consumers seeking alternatives to traditional banking relationships by providing convenient, immediate access to financial services.

they discriminate do not go here!!!!! they only cater to people of spanish speaking decent. if you…read moreare african american you can forget having good customer service. i am a hard working postal worker. i went in to cash a us treasury check that i opened in front of her. i was told to come back on monday because it needed to be verified by the irs because it said disbursement on it. i told her it was not from the irs it was from tsp. but yet i stood in line behind a bunch of spanish speaking construction workers and their checks were cashed no questions asked!!!! but i cant cash mine because it needs to be verified?!!?! So I'm almost positive others have came with their actual irs check, so you mean to tell me they call the irs for every check?????!!!!! DO NOT GO HERE!!!!!!!!! I DID NOT WANT TO PUT NO STARS!!!!!!!!!