Lines are ridiculous and finding an employee that speaks English is practically a miracle.read more

I used to love shopping at ross but this location and midland are just garbage. This is supposed…read moreto be America why does nobody speak english.. The odessa location has a non speaking women that works in the back that is extremely rude,no English and looks at everyone as a crook..ross in west texas is no better then a junk store

Cleaner store than Ross. Go here for shoes! Not much of a clothing selection.read more

I returned a pair of boots to this store. There were two cashiers only out of 6 stations - a…read moreFriday afternoon at approx 1:30, so I had to wait in line well over 30 minutes! The store was packed with holiday shoppers and merchandise was in disarray. It was impossible to find anything, and I didn't see any employees to get help. Finally at the register, I had the unworn boots in the original box and my receipt, but didn't bring the credit card I'd used. They were not able to refund my card, but issued a store receipt. I've returned items at other stores where they can refund the card used with the bard code info. This Marshalls is the closest one to me, but over 150 miles, a 2 1/2-3 hour drive. And Marshalls does not have online shopping. I wasn't able to use the store card at that time - the store was a mess. Because of the lack of employees for assistance, because the store was so messy, and because they were not able to refund my purchase, with receipt, to my card, I give them a one-star rating.

So I found out that this place is owned by the same owners of Ross! This explains all the…read moresimilarities when I walked in there. It is sad, that have so much merchandise that you want to look through, but if you're in there long enough you would want to go to the bathroom. They do not have a public restroom however. So I strongly advise that you think you will need to go, handle it before you get there or have a quick exit strategy. Like I said before if you shop at Ross , this place is very familiar. It is almost like the Rack store , where they have the same stuff but a cheaper prices. And honestly I think some of their stuff is better here. They have everything from shoes, the random knick knacks, clothing of course and even scrubs!

So very funny to walk into a discount store and be told no drinks allowed. I'm not going to have…read moresome stranger hold my drink when I can go to target (non- discount store) and grab a starbucks drink in the store and walk around while I shop. They not only lost money but I will probably never go back in there after that. It is very annoying when drinking from a sonic drink with a lid. I'd advise yall to rethink that decision or post in outside before someone walks in. Either way it is a little ridiculous.

They always have what I'm looking for and it gets shipped to my house quick. I ordered some salad…read moredressing and it came the next day.

They did not have any motorized carts and the carts that were here we're not plugged in they all do…read morenot work

Several employees were standing around, but no one offered to assist me. Customer service felt…read moreinattentive and unwelcoming during my visit.

Service just as well had been self-service/self-checkout. Attendants appear to be bothered when…read morethe customer requests assistance. The cashier couldn't figure out how to process a credit payment . There is none to a limited selection in shoe products

Fairly large boutique for women and children's clothes. I didn't purchase anything, but I was…read morelooking for something very specific. I'll be back though.

I was on a Website and my friend had Kirby's Kloset on her page so I clicked the link. Looked like…read morea lovely boutique and wished I lived in the US so I could go there, then I seen a pair of neon tweed shorts and fell in love. I sent them a message and asked if there was anyway I could purchase and have these shorts shipped to Canada, I was expecting to hear no and they said sure no problem. A little over a week and I had my shorts! So glad I stumbled across them. I recommend to check out their page on FB they load a few new photos almost daily of the items featured in their store. I have also ordered a pair of the same shorts for my friend over the phone and the sales lady took and submitted my order, it took two minutes and she was very pleased to help me with my order. The emails are a bit slower with communication which is understandable since they are working so If you see something you like it will be faster to call in your order. I highly recommend!

I love our Target here in Odessa! Not only are the staff members friendly, they are also super…read morecompetent and helpful. The store is clean and well stocked despite the pandemic. The absolute only thing that I would change is that I wish it was a super Target so we could get our fresh produce and additional food like meat here too. I miss getting my steaks at Target like I did in Albuquerque because it was fantastic quality for great prices. The online ordering for pick up has been overwhelmed and slow with the holidays lately but that's how it is everywhere. Just a part of life! I've found it easier to just run in and grab what I need myself. However, when things are slower, I do really like the drive pickup system.

Just left target and my cousin fell down I called the store i just spoke with Ray A manager and…read moreafter explaining my frustration about an incident report not file he hung up on me. Now my cousin leg is swollen and noone to answer the call it happen on 08.14.2026 around 3:00pm. This is very unacceptable. I called back 5 times now.

Nice huge selection. Friendly, courteous, and knowledgeable staff throughout the store. Everything…read moreis reasonably priced, good value.

I went in the store today & it was soo messy & there were buckets everywhere from water leaking…read morefrom the ceiling. The pipes on the ceiling were all rusted. The music they were playing in the store was soo loud.

My teenage son needed a size 28 belt. After looking at other larger boot stores, we were about to…read moregive up. I called and asked if they had belts in his size. The lady that answered was so friendly. When we arrived minutes later we were greeted immediately as we entered. The belts were located by size (absolutely loved that, it saved so much time!) The selection was great and we found one that was perfect. Every one was friendly and welcoming. I highly recommend this store for everyone

I came here with about 30 minutes before closing and was warmly greeted. The staff was incredibly…read morehelpful with helping me select a cowboy hat that fit my needs and style. They have an incredibly vast selection of boots, hats, and belts. Definitely recommend to everyone!

Very satisfied with our sofas and the delivery guys were friendly and did everything very goodread more

Originally I had problems with my first living room set. Without going in to the long details, I'll…read moregive a short version. I was sold a set of furniture being told it was thick grain leather and it was not because my dog scratched it and that's when I found out it was paper thin leather. Around 5-6 weeks later, after speaking to the case manager assigned to my case, Cheyenne, she was no help and very rude and quiet frankly , she doesn't back her own colleagues and she flat out refuses to even try to help the customer who was lied to about the first set of furniture. The manager at the Odessa store, stepped in to help me as that is the store I bought my furniture. She was very professional and understanding to her customers. No wonder she is the general manager of the store. She took back the old furniture and showed me the correct set that asked for in the beginning. Fast forward to today, my new furniture arrived and the guys who delivered the furniture, could not have been any nicer !!!