We were encouraged to use this shop by Richard who works there, we had a reasonable shopping…read moreexperience and we agreed upon a bike, the price, and a lock. The bike was to be purchased with the payout by insurance for my stolen bike and would require we pay a top up of 30 Euro.
Then as we went to get the bike we were told we owed another 80 Euro just for the bike, plus additional 30 for a lock. The reason being the type of insurance and insurance company charged the store 20% extra.
We insisted this was not our burden, that the deal was struck and they should honour it: not charge us an additional 110 euros. In going back and forth with them, Nikolai was speaking with us and was extremely rude, treating myself and a friend with disrespect.
I do not recommend this store to anyone!