1. L S Express

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Panama City, FL

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The Appliance Center

The Appliance Center

(23 reviews)

I had finally bought us a new dishwasher, in a Black Friday sale from a big box store. Over the…read moremonth, they lost my order, brought a broken machine and misplaced the return order. Said they'd have a new one in 2-3 more weeks. I canceled the whole mess. On a hunch, I called Appliance Center in downtown PC at 3:00 Friday afternoon, of New Years weekend. The voicemail said they'd be open Tuesday so I left a message. Imagine my shock when Bob Hurst, the owner, called me Saturday morning! I told him exactly what I wanted and he said he thought they had it in stock. But he was at home, so he called his son and asked him to run by the store. Bob called me back later that afternoon and said they could install it Tuesday; and it was done as promised ... for $100 less than the big box. That's what I call customer service.

The absolute worst service ever. My refrigerator is only 1 year old and it was delivered with 3 of…read morethe 4 doors dented by the installers. It took 7 months for them to replace all the dented doors.The ice and water dispenser doesn't work since they replaced the dented doors. I have called many times. Some one takes my number and I never get a call back. Meanwhile this refrigerator has no water and no ice which means I'm buying bags of ice at Publix and bottled water. The Appliance Center is happy to sell anything to you but contacting them about a service repair is like hitting a brick wall. THE WORST SERVICE EVER!!!!

L S Express - couriers - Updated October 2026

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