Excellent job! He was fast thorough and the price was right. It took about 2 hours for a complete…read moredetail on an AUDI A4. Good through and through!

Good work and reasonable. Punctual and left no area untouched Definitely will use againread more

Needed a car-wash convenient to me and this location fit the bill…read more The car-wash did the job for the most part but I picked the lowest-cost option and it did not quite get all of the bugs plus a large bird bomb off the car. The manager was gracious enough to let me run my car through a second time! That is putting the customer first and I really do appreciate it. The vacuum system is stronger that my car-wash back home. All in all, worth it if you live nearby.

I'm giving two starts as my last visit was okay... not great but okay…read more.. But this visit, not worth a penny I spent! Not caring about customer service these day across many business, I doubt they care here. But I'd like to be wrong!! I stopped by with a 2001 Lexus Is300. Not a new care for sure, but it was dirty... I know.. that's why you go. I was short on time, but happy to save time with the drive through wash. Nope! Didn't save time and spend money I could have saved! Did I save time? I had to go back and rewash and clean my car and wheels AFTER I had already gone through the car wash. And No! It didn't rain, I didn't go wheeling in the mud and didn't drive through crop fields to get it dirty again. It was a dry day, on normal streets with no excess dirt... The wheels where my biggest disappointment after spending $21.00!! You look at the pictures! They tell the story better! Will I be back? nope... I'm not wasting another single dollar there...

To the Zips on Airline Rd, the employee, a woman of color, today was in a bad mood AND was on her…read morecell phone when we arrived. There needs to be a no cell phone policy when working with the public. As for her attitude, it seemed we interrupted her cell phone time as I was trying to input my membership number on the screen. Come to find out the scanner reader was down and the lady wasn't exactly thrilled to help me out.

This is a terrible business . I purchased a membership last month and I was told to come back to…read morecancel in person September 23,2026, I went back on September 22,2026 to cancel but however they charged my card and they refused to give me a refund they told me that I had to cancel seven days in advance in order to cancel without being charged but however the guy that sold me the membership told me something totally different! I spoke with someone in corporate she said that there team would investigate in order to refund me then I received a email stating that they would not be refunding my money which is not fair ! The guy that canceled my membership at the car wash was smoking a cigarette while doing business with me was so very unprofessional! The car wash sucks because it doesn't clean well at all ! I Don'tRecommend This Carwash , They Need To Go Out Of Business !!!! Give Me My Refund !!!

I just came here and it charged my card $6 for a car wash and then the car wash doesn't even turn…read moreon. The only phone number to call anyone has been disconnected. Do not use this car wash it is a scam!!

Cleaned my car great did the ultimate!!…read more Worked great !! Easy to access next to shell gas station and shogun !!!

Always great service when I go to the Germantown Rd Zips!!! James and John are the dynamic duo of…read morethe carwash business!!! The $10 monthly membership is an amazing deal for those who love keeping the ride clean, and saving money.

Half of the equipment inside the wash did not function. It worked as well as dragging a soapy rug…read moreover the car. Air dryers had no covers to direct the air so it was just jet-force turbines blowing in one spot. Came out the other side of the wash with the car still covered in suds on the top and dirty - but dry - on the sides. Confusing, ineffective, still need a car wash.

The consummate professional. Great pricing, fast service and excellent communications. I've had my…read moreSUV detailed several times over the last year or two with this outstanding company. Look no further to meet all of your detailing needs.

Michael was very responsive after my Yelp inquiry. He came to detail our son's car with two days'…read morenotice. He was on time, communicative, and kind. Most of all he did an excellent job! Would highly recommend!

I was at my wits end. Bought a black Jaguar on an overcast late afternoon. Certified pre owned from…read moreJaguar. I'd been looking for this particular trim package for a few months..... Next day, I understood why it was traded in. The swirls in the clear coat were awful awful. Actually brought the car to body shop and they did more harm than good trying to "buff it out"... I was actually about to trade it in for the same model with white paint (but I'd be looking for months in all likelihood). Would have cost me thousands just in taxes. A guy at work told me about "word of mouth". Brought it in, and the cost is pretty stout. Worth every penny and then some. Car looks better than new and I actually got ceramic finish after all the swirls were removed. Amazing work that should last for a few YEARS.

Very high quality detailing, car looked like new. The owner is very knowledgeable about Porsches as…read morean addition bonus! Highly recommended

I am a frequent customer and have always enjoyed this car wash for the service, free vacuuming, and…read morethe great cleaning it does for a dirty vehicle. Yesterday, I was a little disappointed. I went through the right gate after selecting and paying for a $16 package (with a copy of my receipt). The arm went up and advised me to proceed forward - I did. Before clearing the area, the arm came back down on my vehicle. When I approached the wash area, I explained this to the staff who checked out my vehicle (no damaged noted), and apologized for the inconvenience. Secondly, as I proceeded through the wash, I immediately noticed that I was not getting the full package for which I paid. This was unusual, so it was something that immediately caught my attention. When I left the wash area, I went to the vacuum stations and found an attendant to advise of my concern that the wash did not provide the service that I paid. He examined my vehicle and notice that the first thing was it did not provide the tire shine. That was a BIG clue, in addition to me having my receipt. The attendant came back after speaking with his manager and provided me a gift card for $16, so I went back through the payment system and the wash area ... only to discover the same issue occurred. I do not know why this happened, but this needs to be looked into ASAP. As a customer, I want to receive what I paid for ... if I am paying $16 for the maximum package per wash and going through the wash area only to receive a wash service for far less, that is upsetting. I appreciate the attempt to resolve the issue by offering a gift card of equal value, but going back through the second time didn't change. PLEASE RESOLVE THE ISSUE WITH THE WASH AREA ... the car wash is always clean and the service has been great, but this issue yesterday was frustrating. I didn't have the energy to go back and complain again ... I really just felt like it wasn't anything they could do to fix the problem with a long line of cars waiting for service, anyway. A disappointed, loyal customer.

Paid my 12 bucks and waited in line, once it was my turn the guy tells me I only paid for a "water…read morewash"....if I want soap I will need to upgrade...he was holding each driver hostage right when they were about to pull in the wash. Explains the long wait and I let him know that I didn't believe that for a second. Rolled through, there was soap...will never go back. Crooked. Avoid this wash, too many other options.

Kiser and Anthony are the best. They've helped my girls driving through the wash for the first…read moretime, they were nervous. They're always honest, kind, and helpful. We will continue doing our business there just because their customer service is top-notch!!! Thanks Guys, you're so appreciated.

Zips Car Wash has been double charging me for months for a membership I never signed up for and…read morenever received an RFID tag for. When I brought it to their attention, they refused to refund me and could not provide any signed paperwork or proof that I authorized a second membership. I was forced to file a claim with my credit card company. On top of that, the vacuums are frequently broken, the business hours are poor, the lines are long, and the automatic entry often fails. This place feels like it's running a scam -- save yourself the hassle and go elsewhere.

Zanway did a great job on my car !! Super nice guys . Very courteous at a good price the wonderful…read moreresults .. mainly wanted the seats and carpet cleaned but they also did the outside ,every bug that was stuck,gone ..and shined my tires !!! Inside looks so much better...happy customer who will be using again!

From the owner: At Zanway On Demand Mobile CarWash And Detailing We enjoy giving our customers a Great Mobile…read moreCarwash Experience. We come to you at work home or anywhere you're on the go. And when we clean a car We really clean It Thats just who we are on every car truck or suv we're privilege to leave our ZanWay Signature On. You'll love the convenience and You'll love how wonderful your car looks and feels.