We had a great visit a few days ago to L.L. Bean! We bought a few pull overs and one fleece for this winter. There was great selection. A good variety and different colors. The ladies upstairs were super helpful! If we lived closer to here I would be in trouble. It's nice that it's a little far from our house so that we don't go too often. read more

LL Bean it's an icon This is a big store with a decent selection 2 levels When did those classic Bean boots get so popular or maybe they always were I just didn't notice The flannels The jackets A decent size kid section A pet section Small and in tiny bedding section and no furniture And of course the boot section Got myself sheepskin lined classic bean boots off the sale rack it was a good deal If they don't have a sale today hang tough they will It's on the outside of the mall so mall parking is easy read more

L.L.Bean - Men's Clothing Near Me - Pittsburgh, Pennsylvania

I'm in a flannel phase, apparently. After a visit to Vermont Flannel during a family vacation this summer, I thought it couldn't get any better. I love both brands equally. LL Bean's customer service is absolutely perfect. The vibe is so pleasant every time I'm in the store whether I need help or not. I don't know how they train their staff, but the whole team is second-to-none as far as retail shops go. In addition to flannel fanatics, their aesthetic appeals to comfort seekers of all ages. I can't get enough. read more

This is one of the more expensive stores I've Bean to. This was my first ever LL Bean! Visiting Pitt for a few days, my reason for coming to this mall was to try the awesome Bubble Tea shop inside! However we also had to do some shopping (which pretty much all of the others wanted to do), and for some reason everyone is obsessed with LL Bean. I don't get it! I mean, a lot of what they sell seems cool and really high quality, but I can get the same sh** on the internet for half the price, really. That's the reason for the low rating. That, and she had questions about various things that I didn't approve of purchasing, but it's really none of my business, and there weren't many people around to ask. The cool thing about this store though, is the huge boot the size of a building, out front. I love it. read more

L.L.Bean - How you bean? - Men's Clothing Near Me - Pittsburgh, Pennsylvania

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I went into their website to purchase swim shorts and UV shirts. There was a sale price indicated for regular sized swim shorts. However, when added to my bag, they were at regular price. I chatted with a rep who told me the regular size were not on sale; despite being indicated under the regular sized shorts. She told me despite the error there was nothing they could do. I was a first time AND last time customer in one visit to their website. Their poor service and unwillingness to honor the price listed caused them to lose a good customer. I would have spent nearly $200 today. Their loss. read more

I have never actually been in an LL Bean store before this one. I have ordered many items in the past from them online. When they are running sales the prices can be good but you need to do your research. I always like how they will embroider your name or anything you want on most items purchased at least online that is. The store is big and has two floors filled with all kinds of stuff. I believe most of there products are guaranteed for like. The staff where extremely friendly and knowledgable about there products. I find if the items are not on sale then the prices are on the high side. If you are a smart consumer you can do well. I like LL bean and many of there products. Since I live so close too the store now I certainly will be going again in the future. read more

Great and friendly service experience- love their products and have always been a big fan!

Variety of outdoor goods is pretty good. I wanted books on kayaking, hiking, and biking but what books I found were in a less than prominent section and didn't include most of what I wanted. I've seen better selections at other sports stores. I've gone to 3 free talks/classes held inside at this venue. Depending on what you're looking for, they may be adequate enough. For myself, the drive didn't seem quite worth the information I received. I'd like for the classes to be more organized and one particular class didn't even stay on topic for the title of the class. I don't think I expect too much; I've attended similar free events at other sports stores. One more note -- why would you hold a class that ends at store closing time? I'm there. Wouldn't you want to give me a bit of time after class to shop since I'm there? read more

Okay, I don't hand out 5-star reviews. But this store is great. It's very large, and covers two floors. They have a deep assortment of sizes and colors. The layout is product-dense, but not overwhelming or claustrophobic. Service is also great. They staff lots of people on the floor, and each is either knowledgeable about the product or is willing to get an answer to any question I have (e.g., can I get this in a "tall" size?). They also have a full shoe store, with lots of their Maine Hunting Boots (which you should all know, are stellar - don't settle for a knock off!). Again, good knowledge from the staff, patience with try-on, sizes, no pressure). And they have a GIANT BOOT out front. What's not to love about that? read more

LL Bean has been known to make quality products but they do come with a hefty price tag. Normally when I shop there I always look for a sale. They always offer free shipping if you have a card with them and returns are simple. I used to know my size when it came to ordering but lately their clothes seem more fitted. So I need to up size in order to get a comfortable fit. I can no longer use their measuring chart. Staff is always friendly and helpful. They offer free embroidery on some of their pieces. You can find most anything from outdoor gear to regular clothing for men, women, and children. They also have what they call a "signature" collection which is just a fancy word for a different but more pricey style they offer. This store is on two levels at the main entrance to Ross Park Mall. Fitting rooms are available. You will sometimes find more things in the store than you see online. So far I have bought a winter jacket from them, a couple of sweaters, and a few flannel shirts. They have a nice shoe and boot department and will help you try on your selections so you can decide what works for you. Outdoor equipment is also sold here. Some of their old merchandise I purchased were of better quality but still I have been happy with my choices. Best advice is to sign up for their mailing lists so you will know when they are having sales and if you get a $10.00 reward with your spend. read more

Lots of outdoor gear here and other miscellaneous things. Ranging from fishing rods, fishing outfits, snowboards, hiking backpacks, fishing boots, hiking shoes, moccasins, canoes, paddles, hacky sacks, knives, tents, etc. It's a nice store to walk around. The interior is very clean and well maintained. I also saw that they have classes for certain hobbies people would be into (I think it was like for fly fishing...or something else). The store is on the pricey side so be mindful of what you purchase. The jackets here were pretty expensive, so I'm assuming they're high quality? I can't tell. If I ever got into like hiking or fishing, then maybe I'll come shop here. But until then, this was just a nice store to browse around and kill time. TL;DR Outdoor gear sold here. Buy a worthwhile backpack or a puffy jacket. Take classes and get educated. Also they have this large shoe outside of their store. I took a picture with it. It's a nice shoe. read more

This was my first time in an L.L. Bean store, and I was really impressed. My fiancé and I stopped in to browse around, and they had some pretty cool things. Customer service is phenomenal, and we were greeted right away. This store is two floors, and has a huge selection of outdoor gear and accessories. There is a really cool gigantic shoe sculpture out front and also a fish tank inside. This store is really neat and definitely worth checking out! read more

100% guarantee. 100% satisfaction. Or you can return it. All products have this lifetime guarantee. I can't think of another business that has that guarantee. Things I own and love: lite weight sweaters, moccasin slippers, BJ's weekender bag, pima cotton tees, and waffle henleys. Things I want to own: flannel sheets, dog bed, and a waterhog mat. Another thing that is nice is free shipping. If you need something that they don't carry in the Ross Park Mall store, order online or call their 800 number. read more

I shopped here during Christmas time. I was able to find a sweater that fit, that I liked, and was reasonably priced so I had success. The changing rooms are nice and near the clothing racks. The building, although at the mall and so close to the mall you'd think it is attached to the mall, is actually not attached and has to be entered via the parking lot. read more

This is the largest L.L.Bean that I have ever visited. I didn't notice that there was a 2nd story until about an hour into browsing the store. And the nice thing about it is that they sell some stuff that's not available online, like a bean boot keychain. They also have superfeet insoles for you to try on so you can find the right fit. The people working in the store are really knowledgeable about the fit of their shoes, product maintenance, etc. and are really happy to help. In front of the store, there's a giant bean boot statue, and a giant LLbean backpack that you can pose and take photos with. This was the most fun I have ever had in a camping goods store. read more

LL Bean had the courage to support Ron Paul way back in 2012 despite the fallout I will always admire their courage to exercise their first Amendment right. Bean has always produced high quality outdoor clothing resisting the influence of Madison Avenue ( e.g. Eddie Bauer) They are my go to and have never been disappointed. The higher cost is always worth it and their clothes last forever read more

I love LLBean. Their products can't be beat! They are made to last. I love their sweaters. So warm and cozy. They have a terrific selection at this store which is good for me. The customer service is fabulous and they do mean it when they say 100% satisfaction or you can return it no matter what. Bought a pair of hiking boots wore them without issue for a few hikes and then they tore up my feet. I called and there was a no hassle return. They are amazing! I may not buy their boots again but I love all of their clothes and the puppy likes their toys:) read more

This place is amazing, I had a return and it was 3 years old. They took it back no questions asked, and I was told that ll bean guarantee their products for life. Now that is a good company read more

Great customer service. Celeste was very helpful and made sure my online purchase was correct. Would definitely recommend visiting this store! read more

I purchased a jacket about a month ago but the zipper was stiff. I wore it tonight but when putting it on the zipper stuck. I went to LL Bean and the salesman got it open but a tooth in the zipper broke. He said it wasn't a problem, they would send me a new jacket. So I was prepared to wear the jacket I couldn't zip and wait for the new one. However, when he asked the manager to approve the exchange the manager said unless I took another jacket from the store and returned the one I was wearing, I would have to pay for the new jacket to be sent to me. WHAT!! My choices were to leave with the broken jacket and not get a new one, return the jacket and get my money back or take what they gave me. I returned the jacket and left, not easy since it is 25 degrees out and I am 71. I think that the manager didn't want to deal with an older customer because the salesman certainly said the store would send me a new one. I WILL NEVER SHOP IN LL BEAN AGAIN AND ADVISE ANYONE TO BE VERY CAREFUL IN THEIR DEALINGS WITH THE STORE. It would seem they pick and choose who they will back their products with. Corporate headquarters got in touch with me and offered apologies for what happened and said they will send a new jacket. Stay tuned. Maybe it was just a bad management decision by someone who was in a bad mood. Will post later on the situation. LL Bean did exactly what their customer service representative KW said they would do - they sent me a new coat FREE!! I was wrong to judge the company on the acts of one nasty manager and highly recommend this corporation. They went over and beyond to fix what happened. Thank you LL Bean. read more