Amazing! From the moment my friend and I checked in, everyone was very welcoming and helpful. The setting was modern, classic and eclectic. Once you walk past the doors to get to your room, you feel like your in an oasis. The rooms are very clean and modern. Only 1.5 blocks from the Plaza Serrano with countless bars, restaurants and shopping.
A long story short, on the day I was leaving, on my way to the airport, all my valuables, identifications and money was stolen. Once contacting the hotel where my friend was still staying for an extra night, they were more than willing to help me in anyway they could. They relayed the message to my friend for me, offered to pay for a cab from wherever I was to bring me back to the hotel and print out any forms I needed for the Embassy. They created a comfortable and safe environment for me in a time of need. Thank you!
All in all, L'Hotel Palermo is a great place! read more