Maddie was excellent. She helped make me a plan and my hair came out even better than I thought.read more

Called and booked a facial apt. Showed up on time, but they were closed due to an electrical or…read moreplumbing problem. Why did they not call me to tell me?? After that, when I called to try and book another apt, NO ONE ever answered the phone. Not a good way to run a biz. Finally got the facial. The student was v. nice and pretty good. But the hour facial ended up being only about 50 min. I had an apt, but when I got there, was told the student was on break. What the heck?? then took another 15 min or more to get it all set up. If this is how they are teaching their students to work in the real world, they are not going to make it. The place was v. clean and had a friendly atmosphere. But they seem to be dropping the ball on customer service. If no customers, how are the students going to practice, and learn, and be able to work in the real world?

I tried to get some help to start going back to school and they were not accomodating. The…read morereceptionist told me she would call me back and when she did she informed me they could not take my hours.

Great service, amazing staff! Very welcoming and professional! Felt great after I was done with my…read moreappointment

I visited Dorsey School of Cosmetology in Taylor today for a scheduled appointment. Prior to…read morearrival, I had specified that I wanted finger waves, and was quoted a price of $20. However, upon arrival, the instructor informed me that the school does not perform finger waves due to it not being a state requirement, and instead referred to the service as a shampoo and mold. Despite confirming the appointment for finger waves, I acquiesced to the alternative service. Nevertheless, I was subsequently presented with a charge of $35, with the additional $15 being attributed to services beyond the initial $20 starting fee. observed the instructor providing guidance to the stylist on basic procedures, such as placing a cape on me. I felt that my time and expectations were not adequately respected, leading me to ultimately leave without receiving the service.

I came here for my highlights 2 yrs.ago and they did a great job. I scheduled for another…read moreappointment for hair and nails, the student at the front desk doesn't want to answer my questions and doesn't want to give me to a teacher who could answer my question. The receptionist didn't booked me for my appointment and told me that I was mean. I was not mean, I was asking her some questions which she refused to answer and took another call because she doesn't want to deal with me. You shouldn't be working in the front desk if you don't know how to answer simple questions. These kids need to be taught some manners.

I went here on a whim a couple months ago because I always liked the concept of helping students…read moreget practice and its cheap lol. The girls at the front desk weren't the nicest but its okay because the nail tech I got was sooo sweet! I would put her name on here but she graduated a week after she did my nails so theres no point. But she did a great job on my fill in and I felt comfortable with her (which is rare because usually I feel like I can't fully relax getting my nails done for some reason). Its important to note that this is a school so you HAVE to have patience!! If you are the type that would die having to sit two hours to get your nails done, this isnt the place for you. Also, the ventilation is horrible and all nails are done downstairs in a dungeon lmaoo. I saw a girl get a pedicure done & they used a big bowl to soak her feet & had her sitting in one of those fold out chairs. I almost got a pedicure and was like nope because I want to be comfortable and able to relax!! Overall I would rate this place a 8/10 and I want to try getting my hair done here next so ill update this review if I do!

I came here after going to another beauty school in Waterford. This was a big difference. I needed…read moreto fix a botched attempt at coloring my own hair. This school was professional and they had everything you need for an inexpensive self care day!

Thank you to Skylar Arp for such an amazing coloring touch up! The entire experience from the…read morebeginning to the end was so professional. The quality was top notch. You exhibit a vast understanding of your profession and I highly recommend others to come see you. Thank you for a beautiful job!

Love the hair cuts and beard trims there I get great service there at the school love everything…read morethere thank you Allan NEEDLEMAN

This is my new barber. Best cut in years. Nice folk. The student seemed to be too careful yet did…read morean amazing job

If I could leave 0 stars I would. As a current student here I don't feel like I would recommend…read morethis place at all. Often I see The teachers sitting most of the day and talking to each other and/or their "favorite students" and getting services done instead of helping the others and they visibly look and act annoyed when you interrupt their conversation to ask them a question or for help. One of my biggest problems with the school is that it is so overcrowded in the main area. They accepted WAY too many students and now we all don't have room to even walk without trying to not bump into someone's tool kit or mannequin. Most days if you arrive on time you have to get a table that's pushed up to the wall and has no power plug in sight. Then you get handed a client and are expected to just find a station and be 100% prepared right off the bat. They also don't accommodate people with allergens because whenever we have something that takes up our lunch, like a presentation or a zoom call, they order pizza and that's it. I know two people that have gluten allergens who've asked what to do for lunch since they can't leave and there isn't food that's edible to them and the response they've gotten was "DoorDash or don't eat" which is crazy. When we take lunch breaks we have to eat in our cars since they took the tables that were in the lunch room and put them in the main room because of the crowding problem. When you bring up the issues to the staff they reply with "this is what working in a salon/ hair industry is like" but I don't think any salon has Disney music playing all day and your leaders don't want to help you. I've had instances with teachers where I forgot something once and they dig into me about my unprofessionalism to the point where I've left in tears because of the harsh words they said and I know others who have had the same experience. If you want to go to a school where you basically teach yourself everything and get little to no help I recommend Paul Mitchell.

I came here after a butcher job at a professional salon. They did a correct color, and did a better…read morejob and a person I paid $600 to. The movie theater if they don't get it right, there is instructor there who stays next to them and support until it is right. I left there for a fourth of the price and twice the results. They did a great job, and it's clean and looks like a high-end salon not like a school.

Ayla was amazing!! She is super personable and great at finding things to talk about. My hair is…read morevery hard to process, requiring multiple complicated steps. My hair looks absolutely amazing, just like the picture that I brought in. Thank you Ayla and Salon Institute!

I just got off the phone with my friend who has the worst haircut I've ever seen in my whole life,…read moreand he can't even do anything about it because they made him sign a bunch of stuff, and pay prior to appointment It looks like a teenager found a pair of scissors in his parents bedroom and cut all of his hair off, you should not be letting people cut hair if they're not confident in being able to do it correctly, and then proceeding to not do anything about it afterwards just because they signed paperwork and paid prior, seriously, so unprofessional and I would never recommend anyone going here. PS I edited his face because I don't want him to get in trouble after signing paperwork, nor will I expose his identity for legal purposes. This is insanely unacceptable, if the person cutting your hair tells you they're nervous about cutting your hair don't let them Listen to them and trust your intuition because this is insane Students are teaching other students and teachers are messing up people's hair and nobody can complain about it because they all signed papers prior One thing to note is that the staff was very friendly and nice but some of them should not be holding shears...

I've been here 2 times now, once a few years ago and then again recently. It is very cheap so…read morethat's nice. I have no problems with how my hair has been done. It's a school so just expect it not to be the same as a regular salon, but I actually really enjoyed my most recent color and cut. The problem I have with this place is that the teachers were very demeaning and rude to my stylist right in front of me. It was incredibly uncomfortable. They were berating her for not know what color would look good on my hair or for the fact that she didn't have a plan. Me and her hadn't discussed anything and she hadn't seen my hair before so how would she know? Also, it's a school, the teachers should be helping and quiding these students, not making them feel stupid for asking questions. Every question my stylist asked was met with a rude remark. It was so uncomfortable, I will not be coming back. This is unfortunate because I know these students need people willing to come in and trust them to work on their hair, and I was willing to do that. These students are spending a ton of money to go here and be taught. If you are looking to attend a cosmetology school, choose a different one. No paying students should have to be treated this way.

The girls did a wonderful job on my wife's hair and nails, even my favorite French style tips. In…read morefact she loved the experience so much we are returning next Saturday for burgundy highlights in her hair. My wife being Filipino and half Hawaiian or her is very black and she should look fantastic once the college of beauty is finished. Give them a try you'll never regret it.

Received my certification in Esthetics here. I was lucky enough to get in with Ms. Johnson before…read moreshe left (from all the unneeded drama). I wouldn't recommend this school for their Esthetics program only because there is a Cos teacher running it nowwho has no idea what she is doing and when you try to help give advice, she is just a nasty.... In fact, half of their staff are nasty 30-40 year old snobs. If you wanna be treated like you are in High School then this is the school for you!