Maddie was excellent. She helped make me a plan and my hair came out even better than I thought.read more

Called and booked a facial apt. Showed up on time, but they were closed due to an electrical or…read moreplumbing problem. Why did they not call me to tell me?? After that, when I called to try and book another apt, NO ONE ever answered the phone. Not a good way to run a biz. Finally got the facial. The student was v. nice and pretty good. But the hour facial ended up being only about 50 min. I had an apt, but when I got there, was told the student was on break. What the heck?? then took another 15 min or more to get it all set up. If this is how they are teaching their students to work in the real world, they are not going to make it. The place was v. clean and had a friendly atmosphere. But they seem to be dropping the ball on customer service. If no customers, how are the students going to practice, and learn, and be able to work in the real world?

I tried to get some help to start going back to school and they were not accomodating. The…read morereceptionist told me she would call me back and when she did she informed me they could not take my hours.

Great service, amazing staff! Very welcoming and professional! Felt great after I was done with my…read moreappointment

I came here for my highlights 2 yrs.ago and they did a great job. I scheduled for another…read moreappointment for hair and nails, the student at the front desk doesn't want to answer my questions and doesn't want to give me to a teacher who could answer my question. The receptionist didn't booked me for my appointment and told me that I was mean. I was not mean, I was asking her some questions which she refused to answer and took another call because she doesn't want to deal with me. You shouldn't be working in the front desk if you don't know how to answer simple questions. These kids need to be taught some manners.

Had a wonderful experience. Mrs. Shawanna was very knowledgeable and Mrs. Raksna was very sweet. I…read moredo recommend Doresy. ​

I went here on a whim a couple months ago because I always liked the concept of helping students…read moreget practice and its cheap lol. The girls at the front desk weren't the nicest but its okay because the nail tech I got was sooo sweet! I would put her name on here but she graduated a week after she did my nails so theres no point. But she did a great job on my fill in and I felt comfortable with her (which is rare because usually I feel like I can't fully relax getting my nails done for some reason). Its important to note that this is a school so you HAVE to have patience!! If you are the type that would die having to sit two hours to get your nails done, this isnt the place for you. Also, the ventilation is horrible and all nails are done downstairs in a dungeon lmaoo. I saw a girl get a pedicure done & they used a big bowl to soak her feet & had her sitting in one of those fold out chairs. I almost got a pedicure and was like nope because I want to be comfortable and able to relax!! Overall I would rate this place a 8/10 and I want to try getting my hair done here next so ill update this review if I do!

I came here after going to another beauty school in Waterford. This was a big difference. I needed…read moreto fix a botched attempt at coloring my own hair. This school was professional and they had everything you need for an inexpensive self care day!

Thank you to Skylar Arp for such an amazing coloring touch up! The entire experience from the…read morebeginning to the end was so professional. The quality was top notch. You exhibit a vast understanding of your profession and I highly recommend others to come see you. Thank you for a beautiful job!

Love the hair cuts and beard trims there I get great service there at the school love everything…read morethere thank you Allan NEEDLEMAN

Amazing experience at the Paul Mitchell School. Grace R. did a phenomenal job--she truly listened…read moreto what I wanted and confirmed everything with the professional, amazing instructors, especially Kari, which made the entire process seamless and reassuring. The salon and school completely wowed me. Everything from start to finish was professional, welcoming, and well run. I was so impressed that I booked my next appointment before leaving and will be back next week. Highly recommend!

If I could leave 0 stars I would. As a current student here I don't feel like I would recommend…read morethis place at all. Often I see The teachers sitting most of the day and talking to each other and/or their "favorite students" and getting services done instead of helping the others and they visibly look and act annoyed when you interrupt their conversation to ask them a question or for help. One of my biggest problems with the school is that it is so overcrowded in the main area. They accepted WAY too many students and now we all don't have room to even walk without trying to not bump into someone's tool kit or mannequin. Most days if you arrive on time you have to get a table that's pushed up to the wall and has no power plug in sight. Then you get handed a client and are expected to just find a station and be 100% prepared right off the bat. They also don't accommodate people with allergens because whenever we have something that takes up our lunch, like a presentation or a zoom call, they order pizza and that's it. I know two people that have gluten allergens who've asked what to do for lunch since they can't leave and there isn't food that's edible to them and the response they've gotten was "DoorDash or don't eat" which is crazy. When we take lunch breaks we have to eat in our cars since they took the tables that were in the lunch room and put them in the main room because of the crowding problem. When you bring up the issues to the staff they reply with "this is what working in a salon/ hair industry is like" but I don't think any salon has Disney music playing all day and your leaders don't want to help you. I've had instances with teachers where I forgot something once and they dig into me about my unprofessionalism to the point where I've left in tears because of the harsh words they said and I know others who have had the same experience. If you want to go to a school where you basically teach yourself everything and get little to no help I recommend Paul Mitchell.

I've never in my life written a bad review but this one is a must. I've never felt so disappointed…read moreand upset after leaving a salon. The students are so sweet but the instructors are so incredibly rude and undermining. I was told I had a free haircut because they ran late and weren't able to finish cutting my hair my previous appointment. That day, an instructor (lindsey) told me just come in another time for a no charge haircut. Apparently, they didn't put ANY free cut under my name and I had to find the instructor, "remind" her, and this was after trying to convince, Karen (another lady), that I wasn't lying. I was flabbergasted, and how they treated me in the process was actually so wrong. I was in disbelief, never had an experience like this.

My hair has been highlighted 25 years. This is the worst experience I have had. Showed two pics…read more Hair different after? NO Same color less grey. No blonde. That's what I came. Manager told me I should have asked for more saturation. Isn't that your job?

I always go there for wash and sets and always had compliments before I leave. I recommend. IRENE Sread more

I just got off the phone with my friend who has the worst haircut I've ever seen in my whole life,…read moreand he can't even do anything about it because they made him sign a bunch of stuff, and pay prior to appointment It looks like a teenager found a pair of scissors in his parents bedroom and cut all of his hair off, you should not be letting people cut hair if they're not confident in being able to do it correctly, and then proceeding to not do anything about it afterwards just because they signed paperwork and paid prior, seriously, so unprofessional and I would never recommend anyone going here. PS I edited his face because I don't want him to get in trouble after signing paperwork, nor will I expose his identity for legal purposes. This is insanely unacceptable, if the person cutting your hair tells you they're nervous about cutting your hair don't let them Listen to them and trust your intuition because this is insane Students are teaching other students and teachers are messing up people's hair and nobody can complain about it because they all signed papers prior One thing to note is that the staff was very friendly and nice but some of them should not be holding shears...

The girls did a wonderful job on my wife's hair and nails, even my favorite French style tips. In…read morefact she loved the experience so much we are returning next Saturday for burgundy highlights in her hair. My wife being Filipino and half Hawaiian or her is very black and she should look fantastic once the college of beauty is finished. Give them a try you'll never regret it.

Received my certification in Esthetics here. I was lucky enough to get in with Ms. Johnson before…read moreshe left (from all the unneeded drama). I wouldn't recommend this school for their Esthetics program only because there is a Cos teacher running it nowwho has no idea what she is doing and when you try to help give advice, she is just a nasty.... In fact, half of their staff are nasty 30-40 year old snobs. If you wanna be treated like you are in High School then this is the school for you!