Everyone was very friendly! The student that did my hair did a great job. My only complaint is that it took 3 hours to get a 1/2 inch trim.

I have been going to Douglas J for months almost a year. Every two weeks, I have had several different stylists as one graduates they are kind enough to make sure I am placed with another one that is able to style my hair. So that I do not skip an appointment. Today as I am getting ready to go to my appointment, I receive a phone call saying that they have to "cancel/reschedule" my appointment due to my stylist would be a hour late and that would put her behind on all her other appointments. So this means I am unable to have my appointment but everyone else had theirs. So they tell me, I have to reschedule for another day which who knows when ( they did try to say they could squeeze me in tomorrow (Saturday), I already have plans during the time they stated. And all I got after that was a sorry that's all we can do. It's MOTHER'S DAY WEEKEND!!! And it seems like they really had no concern about messing up my weekend plans. Oh, then I get a email stating that I canceled the appointment and I can reschedule. Which I did not they did. read more

I love coming here for a hair refresh, facial, or eye brow wax. Every person that has done my hair does a great job! I got it dyed here as well and it was the best I've ever had it. The customer service is great and the cleanliness is amazing as well. read more

I had my haircut with Eli about two weeks ago. Oh my God he did an amazing job. He was personable and thoughtful in saying not to be shy about telling him specifically what I liked or didn't like. I look forward to my follow-up appointment with Eli in 7 weeks. read more

I sent my daughter and daughter in law to have service, and the stylists were rude and dismissive. They declined to honor the service for my daughter because my daughter has long hair and despite the website not asking how long her hair is, she was told that scheduling was a mistake. She is on her way back to college from spring break, so this was just a waste of time. The stylist for my daughter in law didn't do the cut she requested and the product they used burned her head. She literally went home and washed her hair. Basically, a messy place. I know these people are learning but where are the teachers? read more

My service was amazing!! got a balayage and a hair cut. Staff was very friendly and I am very pleased with how it turned out!

I've been here a couple of times, it's basically a full service salon but with time. What I learnt is that you need to know what you want, the young ladies giving the service need your guidance and a bunch of pictures..vs "you know what's best".. The instructors and will guide the student, but you do need to be vocal with what you want. Place is clean, wait time is close to none, and prices are very fair. They'll give you a time frame and price expectation before you start your service. I recommend this location read more

Simple facial service is nice but the towel is not clean!! Hope they use laundry The girl was so nice and clean though. Prices is reasonable and easy to book. read more

Arlie was great with my daughter! She wanted to do a fun color and Arlie talked her through her options very clearly. She proceeded to do a great job on the color itself. read more

Douglas J Institute - Blue highlights - Cosmetology Schools Near Me - Royal Oak, Michigan

My daughter's prom was today and we booked a "Special Occasion Style." Her student was brand new and was not trained properly. She got my daughter's hair sucked into a blow dryer and an educator came over and CUT 4 inches off of my daughter's hair. My daughter wanted a simple braid or twist, with the rest left down. It took the twice the allotted time to do her hair, as multiple people were called over. My daughter had to pay full price. She was sobbing after her appointment, on her prom day. Her face was blotchy and her eyes were puffy. When I called at 3:00 p.m. ( Appointment was at 12:15), there was no one in charge who would speak with me. Only the receptionist would talk with me. I gave my name and number to be called back. 6 and a half hours later, no call. My daughter's hair looked terrible and she felt abused. Her special day was full of tears. NOTE: I reviewed this salon on Wednesday, May 21st and left a Google Review. Only AFTER seeing the review, did I get a phone call from the salon, 48 hours after I called the salon and left a very detailed account with the receptionist. I left my name and phone number for a call back. They did not offer to refund the money, only offering to do the service again. What now? There is not another prom! read more

I came here with some friends for the Stress Relieving Treatment. Sage was absolutely amazing and very kind.

I asked for .5 to 1 inch off for split ends and she took 4 inches off. They comped the cut, but she didn't even apologize. The teacher didn't even check in before to ask what I wanted, or even when he came after. Please see below for the after and the before. Note the SIGNIFICANT difference. read more

Douglas J Institute - This is what they did. - Cosmetology Schools Near Me - Royal Oak, Michigan

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My facial was a wonderful experience, thanks to Hawraa. She was a calming presence and her massage technique was great. She took time to listen to my concerns with my skin, messaged everything with strengths rather than deficits [no one wants to hear their skin is old ;-)] and made a plan for what I needed today. Leaving Aveda, calm and relaxed, with a beautiful glow and hydrated skin. . . I couldn't ask for more. Hawraa is one of the best staff/students I have ever had at the school. Thank you! read more

Went in to have full highlights done the first time I walked out with uneven brassy highlights and exposed dark roots, I called and they offered to redo for free. When I went back for a redo, I spent five hours in a chair getting it "fixed" only to walk out with clown like orange hair. I ended up going to a regular salon to get it fixed and the stylist was shocked at how uneven the highlights were. I'm not upset at the student that did my hair (although I'm shocked that this is her work when she only has a month left until she graduates) I'm upset at the instructors that don't teach their students how to properly to do hair AND allow clients to walk out looking a mess. Warning do not go for hair coloring and expect to have good work done! Wasted so much time and money. read more

I absolutely LOVE coming here! Not only is this place situated downtown Royal Oak which is a vibe in itself, the stylists are professional, the facility is always clean and the prices are great! I called around (last minute) to get a blow-out AND an up-do for an special event. All of the hair salons in the immediate area were charging from $100+ and availability was limited. I decided to call Aveda and not only did I book with a very friendly receptionist over the phone, she told me the pricing (which was way less than the other hair salons). And so...I booked it! This time around, I had Shammi style me. She was great! She asked me questions about the event, if I had any pictures that I could show for the exact look I wanted to replicate and she was fast! Overall, my hair turned out great and I can't wait to show off my fancy pony tail at tonight's event! I'll be back!! read more

Douglas J Institute - Finished Hair Style - Cosmetology Schools Near Me - Royal Oak, Michigan

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I just visited Douglas J in Royal Oak for my second time. I had a one hour facial by Taylor P. I have to say, I was very impressed with her technique and all the products she used during my facial. The company is very organized and a pleasant experience. Would highly recommend. Kathy P read more

Stopped in for a lash lift/tint over the weekend and had a great experience. My lashes came out so cute and my esthetician was very accommodating. 10/10 would recommend Alesia for this service! read more

I was nervous to get my hair done (not just because they're students, I've had bad experiences with experienced stylists) but decided to just do it. Erin G. was very accommodating and took her time. She consulted with the instructor about a few things and he came to fine tune my cut. I'll definitely be back! read more

Douglas J Institute - Balayage and cut - Cosmetology Schools Near Me - Royal Oak, Michigan

I always have such a great experience here. The prices can't be beat and it's students that are learning the newest techniques with the guidance of a teacher so you never feel uneasy about your cut or color. read more

Unprofessional management that yells at their staff in front of clients. The students are good, but when you go at night they don't seem to be supervised. read more

you are always taking a chance when you allow students to perform services however there is an opportunity within the leader leadership to make the experience better. Yesterday I tried a lash lift. Since there was no sort of wow factor after the service, I was very disappointed. Despite being told that it all depends on the type of lash they start with, and the tech likely should've left the product on three minutes longer, I walked away, still charged. (with a little bit of a discount.). Today I'm looking in the mirror and I have curled lashes on the my left eye and flat lashes on my right. The leadership could've done a much better job handling the situation. read more

I scheduled my apt on Monday for next day, Tuesday. I arrived 10-15 min early, and not surprised I had to wait a little. Had booked a 90 min facial, had a gift certificate for it. I sit and wait and wait. Finally, 25-30 min AFTER the apt time, the student comes out. She was v. nice and quite good. But the facial I received was only 60 min, not 90 min that was paid for. When I got home I called the school and told them the problem. 'We'll give message to a supervisor and they will call you.' That was 11 days ago!!! Never a peep from them. Aside from that, there was a special notice in the lobby that w/ a facial you'd get an eyebrow arch. This was not offered to me. This is all highly unprofessional. Besides the service being started super late, and then being shorted, and never being offered the special they display, it just left a bad taste in my mouth. The school can, and has, done better!!!! No one seems to care that I was essentially ripped off. Funny way to do business! There are plenty of other beauty colleges in the area. Do you really want me to give them my business?? read more

I love this place I got my first facial today and Sofia N was amazing she is so sweet and kind and amazing to work with I am so glad I am one of her patients and I will definitely be coming back!!!! read more

Lisa S. was GREAT!!!! She did a great job, was very professional, and very fast without cutting any corners. Plus, I have a hair cut that is exactly what I wanted. It looks great and she styled it nicely. The teacher did a few check ins and that didn't take any longer than a normal hair cut. There was a special and so my hair cut was only 10$. Mind blown. I usually pay well over 50$ for less quality. Thank you! I will be back! read more

Douglas J Institute - Cosmetology Schools Near Me - Royal Oak, Michigan

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My first time there was really enjoyable. Everyone was really friendly. The student who worked with me was very nice and her instructor the guy with the beard was very friendly and nice and kinda cute too. Also I'm grateful for the cost of the haircut because I'm on disability and it was affordable. After I got my haircut I felt a lot better about myself and things. I'm looking forward to my next appointment. read more

Ive had two botched haircurs here THIS YEAR. If you wear glasses, make them ask you about every step if you cant see the mirror. Otherwise they take liberties. Girl thinned out my curls without me asking. I only knew she switched shears because thinning shears sound different when they cut your hair. NOT HAPPY. The only thing they offered to make the situation better is my next haircut is free. But I don't get to look how i want for several weeks, even after showing a picture of how i style and wear it on my own, and showing my inspirational picture. Totally ambivalent about going there again, not gonna lie. read more

Douglas J Institute - Cosmetology Schools Near Me - Royal Oak, Michigan

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EMMA did my roller set today (again) and I absolutely love it! She is pleasant, kind and always professional. I am recovering from a health scare so I currently walk with a cane...every time I get my hair done by her she is very accommodating and considerate of my situation. As an extra special touch...She always has a warm cup of tea waiting for me when I arrive to her station. Her hair knowledge and skills are excellent, but her level of kindness is rare and PRICELESS. read more

The lady I had Veronica Gonzalez was very sweet and kind. She bleached and dyed my hair blue and I absolutely love J highly recommend her if you get the chance. She was very considerate took her time and makes great conversation read more

The students are wonderful and motivated, however the front desk staff could use more direction with common courtesy especially in assisting customers. There is a larger set, young lady in particular who is consistently rude. What was normally a 40 min drive took 1.5 hours, due to a thunderstorm and construction. I called to inform my status along the way. The last call made was to let the school know I was parking and would come quickly (10 minutes past appointment time). I also requested a modified appointment with one service instead of three to make up for the time. She denies my request, said no, and she would cancel my appointment. Other encounters with her have seemed as though she just doesn't like people at all. read more

Great service from students are in cosmetology training. As expected, it takes longer for services since they are learning but I personally have enjoyed the conversations. The prices are very affordable. I was able to get many haircuts over the years and had a great experience all but one time when the student cut way less than I asked for. Parking is not on site but close by at a garage. It's free for the first 2 hours -- I think I only paid for parking once. read more

I ask for lighter hair but it was so dark to dark I understood that it couldn't get light but they let the hair past the recommended time they said and so of course it would be brittle. But then they gave me a way to dark cool that looks purple. Maybe the only do certain type ethnicity hair( Caucasian) read more

my stylist was Destini Christian. I received a relaxer and flat iron. she did an amazing job. I left with bigger confidence than what I came in with. job well done Destini read more

I've had several good experiences here, with different stylists each time. From hair color to pedicures, I've loved being pampered on a budget here. I highly recommend the pedicures because they do everything by hand, no metal tools, in your own silver bowl, not some nasty spa-pool thing. They do a beautiful job. I've always been happy with my haircuts, but I always know exactly what I want. Their products smell so good, and they're all natural. I can't wait for my next haircut. read more

I had a 90mminute facial with Andrea Kensley on Friday, August 23 and it was sooo good! I could not believe she had been in the spa only a few days. Andrea had great techniques, using different pressure and different methods (tapping lightly, massaging in circles, etc.) for different products. She took her time and made sure she did everything right. I felt so relaxed and my skin looked glowy and smooth when Andrea was done. Thank you, Andrea, you have a great career ahead of you!!!! read more

I have went there since I was a child and had no problems except for a time where I was given layers and that took a few years to grow out. But the last time I went there was my first time getting my hair dyed. The color was off from what I had showed them and my sweatshirt I wore was bleached and there are patches in my hair that are still orange from the bleach. Good place to go every once In a while but you have to make sure you get someone with some prior experience. read more

Douglas J Institute - Patches - Cosmetology Schools Near Me - Royal Oak, Michigan

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Nice option if you aren't picky - supervised students but still students. Yummy Aveda products.

As a teacher, I love providing opportunities for learning. At Douglas J institute, you are being serviced by student stylists. The students are supervised under experienced stylists instructors. The only thing to keep in mind is that some students are very shy and will not ask what you want or don't know how to make certain cuts. I've had some student stylist that were great and some students that needs more work. Overall, I recommend the place if you don't mind a mistake or two. However, IF you want perfection, this is not the place. read more

I got my hair done by Cherie on August 19. She did an amazing job despite me having some left over red dye from a previous service, she did the best job! I am getting so many compliments on my hair. Will definitely book her again. read more

I had a great color refresh with Joey on Tuesday. She did amazing and it was a special treat when she gave me an awesome hand massage! I loved all the products that she used on my hair, nothing beats a GREAT hair day! I will definitely be back before she graduate! read more

I've never had my conditioner rinsed out in hot water before today. Tread cautiously when asking for a trim. I was told my hair didn't need much taken off. I was shown the length after the initial trim ... it was fine.... but she proceeded to take off easily another inch as she "cleaned it up" only to discover from the teacher that she was cutting wrong. The teacher followed up by cutting off at least another inch all around. (Without my input or permission) I'd say my trim turned into atleast a 3" hair cut. I was so angry and on the verge of tears that I could barely speak and just left. What started off as such a pleasant experience was completely ruined. read more