L&S Appliance gave me the best service call I've had in a while. After getting ghosted by another repair company through AHS I was apprehensive about the call. Johnny and Jessica were very courteous and professional about calling ahead of the visit to let me know they were on their way. They diagnosed the problem quickly and were able to fix it without needing parts. They were both friendly and professional. Thank you both for making this a pleasant experience. read more

I'm very disappointed with the service I received from this appliance center. I had them come out to my home expecting professional and reliable service, but unfortunately, that was not my experience. read more

Johnny and Jessica came to my home after another repair company, AT Appliance, stated they were unable to fix my washer and dryer. Johnny thoroughly examined both appliances and quickly determined the cause of the issue. Before they even left, Jessica was already on the phone reporting the findings to AHS to ensure everything was properly documented and addressed. They also provided helpful advice on how to keep my washer and dryer operating at optimal performance. Thank you, Johnny and Jessica, owners of L&S Appliance, for your professionalism and outstanding customer service. I truly appreciate your honesty and efficiency. I highly recommend them! read more

So far they seem ever nice and helpful . Called for appt today to have our work dishwasher checked out.They said they could come Tuesday. I got a call back saying they had sometime , they could come right away. We checked it out. Emptied the water out of it. He said it needed a pump. They ordered it. And they will let us know when it comes on. So we will see how the story ends. Thank you L & S Appliance. read more

Best Appliance people I've had. Very honest and punctual. Great customer service. They are very good about getting back to you on things you need fixed. Highly recommend them. read more

Johnny and Jessica came to my house after another repair company said they could not fix my microwave. Johnny said it would be no problem after he checked it out. Jessica was on the phone immediately and ordered the part before they left. L&S Appliance received the part two days later and called to schedule and came out the following day. Johnny removed the defective part and installed a new one. Now my over the counter microwave is working again! Thank you Johnny and Jessica Owners of L&S appliance. I highly recommend them! read more

L & S to the rescue again. Our second experience with them and once again they were quick and efficient. Solved our ice maker issues at a reasonable price and time frame. They had to order a part, wait time for that was short. Great owners, great service! read more

Best service in the area! Johnny and Jessica make a great team. They are friendly and concerned about your problem. They respond quickly, talk you through the issue, what may necessary to fix it, and how long it may take if new parts are needed. Jessica gets back to you in a timely fashion to arrange appointments. Highly recommend this business for your business. read more

My washer was leaking and needed service. I found L&S Appliance to have excellent communication and fair prices on top of being punctual. Great availability too and was able to work with my schedule. Very honest service which I am so grateful for and because of that will recommend to all. Cannot thank you enough for your honesty and integrity!! read more

I use to use another appliance repair but they failed to answer calls and emails. We needed our dryer repaired it was making a horrible noise during the dry cycle. I called and Jessica immediately answered. As promised they came out on the day and time we were scheduled for, No Hassle! They fixed it right on the spot! Thank you! They come highly recommended!!! We will definitely call them first! read more

Although we had to wait a few days to have someone come out, we have had great experience with L&S since 1991living in Galt. It was a pleasant surprise to find that the original owner handed it down to his son, Johnny. Almost as great as his DAD, jk! Johnny found the new igniter that my husband had replaced was blown, he ordered a new one, received it the next day and came in after his regular job to install it! Extremely grateful to Johnny or Jessica Goerzen for their efficiency, politeness, and quick turnaround! read more

Timely, courteous and professional. They had the parts and quickly got our dryer up and running. Thanks

L&S has come to my rescue multiple times. I would recommend them highly. they are responsive , friendly and do their best to get the repair resolved quickly and reasonably. They work with my home warranty and are excellent in keeping tabs on the service request status. Give them a try you won't be sorry. read more

Wow best service EVER! Noticed my Frig stopped cooling late Friday afternoon. L and S was recommended by a friend of mine. Call them late Friday 6pm, they where just finishing up for the day but would swing by. Johnny was very knowledgeable and was able to fix it that night! Talk about a life saver! Highly recommended!! read more

Found them on yelp after my dryer stopped working. Called on Monday came on Tuesday after work and it's fixed. Reasonable prices and great service! Will use again and will refer read more

Our dryer stopped working and I called them. They came out next day and fixed the problem (broken wire). Great service

Polite professional service! Fixed my dryer and adjusted my washer at a good price. Quickly found the problem and fixed it. Arrived on time. Will definitely call again next time I have an appliance problem. read more

I gave my local used appliance shop a chance and was very Disappointed (My brother picked the washer because it was the only one available and I did not see it until I got home ) My Brother chose a washing machine kenmore front loader 300$... Sounds pretty steep but they said it was only 5 years old... So I figured that's not horrible, it should be in pretty good condition. Delivery fee 45$ When I first laid eyes on it could see it was NOT 5 years old. It looked as if it was one of the first concepts of a front loading washing machine. When I used it, the washing machine shook, vibrated, clanked, and some of the buttons didn't work. Even after we made sure it was level. I contacted L & S 3 days after we purchased it because they are not open on weekends. I was told that their 30 day warranty does not cover returns. Typically they will not accept returns but they will repair it.... This was not disclosed on their invoice. When my brother arrived at the agreed time to get money back, the woman of L & S was accompanied by 2 big biker gang members.... Odd but OK they can help unload? - Getting a hold of anyone at this business is like pulling teeth. -They don't return calls -They say they will call you, but don't - You can call them during business hours, but they rarely answer the phone - You can visit their shop during business hours but they probably won't be there If you're looking for a good used appliance/repair store call Dale at Complete Appliance in Lodi. Honest guy, FREE delivery for Lodi residents 20$ delivery fee for Galt. He will even buy your old appliance. read more

I cannot begin to describe how wonderful Johnnie and Jessica are!! They bent over backwards and made a trip to pick up the parts needed to get my refrigerator up and running before a long weekend. I would highly recommend them they've been in Galt forever. I've personally been using them since Dad Larry was coming out. If you're looking for a small family run business with tons of experience I highly recommend them!!! read more

My pet rat chewed up some of my fridges wires. I was worried that I'd have to buy a new unit. Nope, they were able to repair them and it's working as good as new. They came out within hours of the initial call and we're very friendly and knowledgeable. Also, Extremely reasonable in the price. I actually gave them an estimated amount and it ended up being about 20 bucks less. I highly recommend and will call them again if I have any other issues read more

First time I called I got the voicemail and left a message. The next morning I called again and left another message. My 3rd attempt was around 3 pm the same afternoon, finally got a answer. The lady was nice and pleasant. Unfortunently after her reviewing what I needed, they could not help me and refered me to contact the manufacture of my appliance. So I did, then phoned L&s again explaining to them what the manufacture had told me. Their technician was already gone, so she said they would call me back the next morning. Well they never called me back. I like to give local business my business but in this case I feel like there service was bad. Turn around time for returning phone calls horrible. Would not recommend them. read more

I called them about a dryer problem and was given some great advise right there on the phone. I tried the solution we talked about and come to find out it was not the problem so, I called them back and set the apt. The guy who came out was very professional and helped find the problem which ended up being electrical. I was totally pleased with the service and felt I was treated fairly. read more

I was very disappointed. First the repairman asked for the password to my WIFI router because he was getting bad cell phone reception. Then he gave me at estimate. Required full payment before doing anything - said it was company policy. I explained that state law limited and authorized a 10% down payment for any services. He said company policy. I said good bye and paid $70 for the call. I will be buying a new washing machine. My recommendation, either they comply with the law or stand to lose business. Never again with them. read more

This is the second time we have used L & S Services and they did an awesome job! I called in the afternoon on Wednesday and they had someone out the next day, they were professional and quick with the job and my washing machine is back working like new! We will only ever use them for our service needs, you can't beat their prices or their customer service! Thanks guys! read more

I've had great experiences with this business repairing my appliances over the past 6 years. They are reliable, honest and provide excellent customer service and have fair pricing. I highly recommend them. read more

Very great local business! The owners were extremely nice and very helpful with helping me make a decision on my purchase. Delivery was on time. We definitely recommend them and will continue to do business with them. read more

Amazing customer service! Went in there looking for a washer and dryer got exactly what I needed! Very professional and helped me with the issues with my stove. Hands down best place to go to. i would recommend all my friends and family to them!! read more

Very impressed with the quality of service with this company. Same day service and our very knowledgeable Tech fixed our dryer right on the spot. Sear was a easy 2 weeks out for any repair appointment. So I was pleasantly surprised that it was such an easy repair. Definitely a good recommendation for a small locally-owned business. read more

I had them come out to my house yesterday to repair my fridge. I had already been told by another service that we would need to buy a new one. Johnnie and Jessica came in diagnosed the problem and fixed it. Saved me thousands of dollars. The difference is Johnnie understands the electronics behind appliances unlike other repairmen. I would highly recommend you use L & S Appliance. read more

Johnnie and Jessica are fantastic! L&S came highly recommended through a Galt FB group that I am a part of. We were having issues with our dryer not drying on the first run through. Sometimes it was taking three cycles to complete. Both Johnnie and Jessica were professional. Johnnie assessed the issue and fixed it at an affordable and reasonable price. They are highly recommended. read more

Owner came out personally to fix refrigerator. Unfortunately the computer board was out and it was on back order, but once it arrived he made it a priority to come out and install it. He was able to come out the week of Thanksgiving. Very polite, knowledgeable and down to earth company. It is always a nice feeling to support your local small business and know they appreciate it. Great job. read more

I have been referred to this store by several 'old timers in Galt and by Ace Hardware in Galt. I was looking for a service they cannot supply. They referred me to another company and person ( owner) who could help me. How kind and non greedy. An you get. They couldn't have been more professional or helpful! read more

In May of 2018 I contacted L&S Appliance when my 3 year old refrigerator/freezer was not holding temperature. I was pleased to know that they were able to make it out the following day to take a look at it. After inspecting my refrigerator/freezer the diagnosis was a bad inverter board. They did not have the part available. I was told it did not appear to be in stock at the two locations they purchase parts from so they would have to call me back on Monday after they made some calls. I asked about purchasing it some place else and was told they would not warranty the part, which I expected, but he did say it was plug and play so if I could find the part it could be easily installed. So I was charged the $70 Service Call and waited for the call back. On Monday I was informed it would be 4 to 5 weeks before they could get the part from their supplier. Really? That is the best you can do? She did give me the part number. So the first parts place I called said they could order the part and have it in two days. Fantastic! I picked up the part for $170 and installed it. Nothing changed! I called the manufacture and they set up an appointment to come take a look. The technician not only diagnosed the problem as a freon leak, he looked up the model number and found that the issue was covered by the manufacture for 10 years! I wasted $70 fee to get he wrong diagnosis and $170 for nonrefundable electrical part I did not need. For $99 the manufacture sent out a qualified technician to diagnose the problem and repair my refrigerator at no charge. After it was fixed I called L&S Appliance to request a refund for their service which was less than acceptable. I was told they couldn't refund me for the part since it was not purchased through them. Okay. I kind of understand that, except the part was not faulty. Their diagnosis was wrong. I was also told I would get a call back to discuss the refund. Nothing! I would not recommend L&S Appliance. I wasted $240 with them. Just call someone qualified from the start. read more