Expensive repair made but elevator was constantly correcting itself even when no one was in it…read more Service came back but it still kept happening. He came back and I was charged a service call! when I spoke to Bobby he yelled and was very rude. Done with them

The elevator was working fine. My house watch person ordered an annual maintenance. After paying…read more$600 for the call, the elevator would not come down. We called them back to fix the problem they caused. After three hours and $450 more, the elevator came down but crashed like a shotgun at the bottom. I called them back again to fix the problem. They said it would cost me $350 more to fix it, and would not be available for several weeks. Then they called me and said I would have to pre-pay before they would fix it. I refused and they told me to call another company. What a scam.

installed new HVAC after 11 year old was unreliable leaking and rusty. We are so glad we did it…read more It was completed so much nicer than the last one. We also bought the 10 year warranty on parts and labor. It's working great. It does not blow on you making you uncomfortable but rather cools evenly . They did a great job outside too replacing the copper and attachments recovered. We went with their dipped equipment that protects against rusting in our harsh climate. Cleanup was pretty good. Considering how everything has gone up in price I feel we did very good. Nothing is cheap today but we feel in comparison to 11 years ago we did not pay that much more plus we have the 10 years ago labor and parts warranty. I wrote this review and they never asked me to.

I had an issue with my air conditioner not working and it was an emergency for me as I would not be…read morehome starting the next day. They added me to the schedule for that day. It did take some time before they arrived, but the technician was competent and helpful. He solved the problem and provided good suggestions.

We recently moved our belongings from New York to Florida and had originally chosen a storage unit…read morenear our condo sight-unseen. The rate was decent, and we locked it in for six months, but once we finally visited the place last week... it was a hard NO. Dirty, questionable smells, and honestly, I was starting to wonder if any of our items would even be salvageable. Our contract was ending in early December anyway, so we immediately went searching for a new facility. That's when we found The Lock Up Self Storage in Bonita Springs--just a mile or so up the road, and truly a night-and-day difference. From the moment we walked in and met Jim, we knew we were in the right place. He was incredibly friendly, patient, and knowledgeable. The building was spotless. It smelled clean (which is definitely not something you appreciate until you've been in a gross facility!), and the security features were exactly what we were used to in New York: a code to enter the building and another code for the elevator. That instantly gave us peace of mind. Jim showed us two different units to help us decide on the right size, and we settled on a 10x10 at a very fair price. Honestly, at that point we were moving regardless of cost--the difference in quality was THAT dramatic. The unit we chose was a carpeted end unit, which made unloading and organizing so much easier. No bugs, no signs of vermin, no weird smells, great lighting, and clearly well-maintained. We rented a U-Haul that same day, emptied the old unit, and moved everything into The Lock Up Storage. Best decision ever. The old place was also about to raise our rent by nearly $90 a month, which was laughable considering the condition it was in. We're now completely at peace knowing our belongings are safe, clean, and stored in a place we trust. Huge thank you to Jim, who made the entire experience smooth and stress-free. Highly, highly recommend The Lock Up Self Storage if you want security, cleanliness, and excellent customer service. We could not be happier with the switch.

Great Customer Service Experience…read more The Lock Up Self Storage General Manager, Greg Laupert, was very Professional and Polite. Keep up the Good Work. Thank You so much and Happy New Year

Jesse and Jeri are extremely well versed in the real estate field both as agents and brokers. We…read morehave known them for close to 20 years. They have handled numerous real estate transactions for us throughout the years, both on the buying and selling end. We recently used them to assist us in the sale of our townhome as well as the purchase of our new single family home. They handled the buying of our dream home and selling of our current home with the utmost professionalism. They are well versed in the Florida real estate laws as well as the marketing aspect of selling a home. They never fail to exceed our expectations! Thank you Jesse and Jeri! We love our Verdana home!

From the owner: Our savvy, experienced agents focus on your specific needs and create and implement a customized…read moreaction plan to effectively accomplish your goals while keeping you informed about local market conditions that may affect your transaction. We specialize in residential real estate sales and purchases.

They do not stand behind their product! I paid over $3,500 for lanai shades. First installation…read morewas not measured correctly, had to be re-ordered. Second installation fit properly, then a strong wind blew one shade off. It has been six months with no resolution. Every time I call Joanne it is always the same response. I'll text the installer and get back to you. She never calls me back and the installer never shows up! She blew me off like the wind blew the improperly installed shade off! I have never expected this repair to be free! Just want the shade reinstalled. I have a small lanai, with three shades. You are a poor business woman Joanne and I would never recommend your company to anyone!

Professional, and the best pricing around. They did a great job removing the old tint film from my…read morecondo windows. Left them clean and sparkling. JoAnne the owner was on top of things and answered all of my questions right away whenever I contacted her. They were also right on time when they said they'd be there. Thanks!

Facility was acceptable. Price increases were astronomical. In 2 years our rate increased by $200…read moreMORE PER MONTH! We will never ever use this facility again. I will throw stuff away before using this company again. They wait for you to fill a huge unit then take advantage of the immense burden it is to move and start increasing rates. WE DO NOT RECOMMEND!!!

Bad business practices!…read more If you need long term dont go here. Our rate went from $250 to $415 in 2 years. They new we couldn't move and held us hostage with the rate. Upon move out, they will not prorate your rent, so be ready to pay the whole month! Also, online move out booking limits you to window of time to schedule exit. Too limiting. Door code was always a problem either way the app, and it's difficult to get customer help for anything. If you must use them, try negotiating your whole contract upfront. Good luck. Giving one star because our stuff was still intact.