Tessa made my experience great and recommend me with a bed session I am delighted in.

I visited for the second time where Ashley was at the front desk. She has a bright smile and a very warm, welcoming demeanor. She is friendly, knowledgeable and professional. I love the service, the tanning beds and the products. Natali S. read more

Not good when a new customer wants to try your services and you're NOT OPEN! Shame on you. Does a bank close early? Nope. What gives you the privilege to be in business and then promote hours that you're not even open. I drive all the way over to you and see this! This is how you loose business! Shame on you! I took my business to Tropical Tan in Palatine, just a few minutes away from L.A. Tan and had a great experience. Two staff members greeted me & were very personable, friendly and gave me great instruction on how to use their modern and well designed tanning beds. I will be back to Tropical Tan tomorrow. read more

L.A. Tan - L.A.Tan Locked Doors while signage says they are open - Spray Tanning Near Me - Lake Zurich, Illinois

Meh. My biggest complaint is how FILTHY this place is. I have been going for over a year because it's close to my home and it just gets dirtier and dirtier. In fact, I cannot think of a grosser public place except maybe the Sheridan Red Line stop. When you own the only tanning salon in the town, maybe HIRE A CLEANING SERVICE TO COME IN REGULARLY AND CLEAN. The other negative is that they are not always open when they say they will be, so it wouldn't hurt to call ahead and confirm they're open before you go. Lauren is really friendly and helpful. The other young women who work there give vibes ranging from ennui to annoyance. Mostly it's just SO dirty. read more

This place closes before 8 on Saturdays. Went there a little after 6 and they were closed. Irritating they say they are open till 8 online.

Front desk was very helpful on questions I had. Just starting tanning , got the monthly package. Starting to get some color. Looking forward to have that beautiful tan for vacation. I live very close and walk there for my tanning sesiones. Thank you. Ivette D read more

Would not recommend purely based on customer service, specifically the teenager working the desk. I called earlier in the day requesting an appointment and was told I could just walk in and that they take their last appointment at 8:45. When I walked in at 8:30, the young girl told me she already had someone waiting but I could come back tomorrow (clearly she didn't want to work any longer than she needed to). Found another local salon that was much friendlier and willing to accommodate my request. read more

I came in to LA Tan for the first time in about 10 years and Jaden couldn't have been more helpful. She explained all my options for a great tanning experience. I ended up purchasing a package of tans for my upcoming trip to Fiji. I appreciate her efforts on my behalf and I look forward to obtaining a great base for my trip! read more

Nice service and clean the only negative is they don't have red light beds just stand up which is hard to stand for 15 min.

Very clean and nice. Large. Probably the nicest looking LA Tan location I've been to in the country. I only do spray tans, but it seemed like they had a very wide range of beds to choose from. Lots of promotions on lotions and products as well. read more

Great location. The front desk staff were very friendly, accommodating and they offer great promotions.

This is the nicest LA tan I've been to! Ladies at the front desk have always been very sweet, place is clean, and I've always had a good experience at this location read more

Super clean! Very friendly staff! My favorite LA tan whenever I have time to tan this location is by far my favorite one to visit!

I'm home from college and wanted to get a nice glow before going back. I called the store twice at 7:20pm to confirm I had a spray linked to my account, but there was no answer both times. I decided just to go in person at 7:30pm, and pulled up to the store to find out they had closed for the night. Both online and the sign on the door clearly state that they close at 8:00pm. Explanation? read more

Just went for my first spray tan ever. Very happy with the customer service and the results. My only complaint is that this location's fancier/newer spray machine was broken, so I was unable to do most of what I wanted with my spray tan (e.g. the moisturizing treatment). However, things happen, things break, that's definitely not their fault. The lady helped me navigate the different options to compensate for this issue - which was incredibly helpful to me since I know next to nothing about tanning. Will be back and would highly recommend! Already recruited two of my friends who plan on going tomorrow! read more

I absolutely LOVE this location. I've been to numerous other locations and have not been nearly as pleased as I am with this one. First of all, the place is HUGE. There are so many beds. I have never, ever had to wait for a bed. Second, the staff is very friendly. They are always willing to help and answer any questions I may have about my package or specials they have going on. Third, it's CLEAN. I have been to other locations that have not been as clean as the Lake Zurich location. I also feel (now this may just be in my head) that I get significantly more color in their beds. One of the associates informed me that the bulbs on the two beds I tan in most often (level 6 and level 4) were just changed not too long ago. So naturally, I am very pleased by that. I live in Elk Grove, however I do work in Arlington Heights, but I travel to this location because I like it so much. Would highly recommend to anyone looking for a nice, clean and reasonably priced tanning salon. read more

Full disclosure: Writing this review as a LA Tan employee from a different location. And before you think this is bias - many salons are owned by different people and are not directly affiliated. Anyway - just want to comment on how amazing the VersaSpa Pro is here. I am an avid spray tanner who has worked at many locations. I decided to give this machine a try for a wedding and wow. Best you can get. If you are afraid of sprays give this a try first, and if you hate it you can come see me in Hoffman Estates for a free one. Huge salon with a ton of bed options - do not work or live close to this location, but I would return. read more

It's so nice to go to a place were staff is friendly & helpful. My daughter & I spray tan. We love it!!! It's a quick & easy way to to stay tan all year round. Get the monthly spray tan package. You can save a ton of money :) read more

L.A. Tan - Spray Tanning Near Me - Lake Zurich, Illinois

I came in this afternoon and the two young blonde & brunette girls working the front desk were extremely rude and unprofessional. Sydney was her name - yelling at paying customers! I've been tanning here for a while, but I will not be returning. Terrible customer service, and terrible employees!!! read more

I have been a client for 11 years---love all the tanning options they offer. The gals at the front desk have always been nice and helpful when purchasing tanning products. I wouldn't certainly suggest this location to anyone needing their services. My only suggestion is to upgrade the bathrooms a bit. read more

Last week was the first time I have ever been to an La Tan and I will continue to go to this location! The manager Camille was extremely helpful and educated me on everything I needed to know. She made my first tanning experience as easy as possible! I highly recommend this location. read more

LA Tan Lake Zurich is a great salon. I have been coming here for several years now. It is always clean and the staff is always very friendly. The $5 Tuesday's and all the other random promos is what keeps me coming back. Best tanning salon in the area for sure. read more

I like this place tons of tanning beds and options of types to choose from. Would like to see lower prices on small packages, without a monthy membership fee. read more

I couldn't stand coming to this L.A. Tan years ago. I haven't been able to find anywhere that is open when I get off work, so I decided to try this location again. I couldn't believe how nice the staff was. I was extremely happy that I could return to this location after avoiding it for so many years. Marissa and Rachel are the sweetest girls I've ever come across at any tanning spot I've been to. They are always so helpful whenever I have questions and make me feel welcome every time I tan. Thank you Marissa and Rachel! read more

Been coming here since I was in high school for prom and have been coming here ever since and that was years ago. I usually come in the winter months/ before vacation on Tuesdays for the $5 tan and I love it. It's always clean and the employees are very friendly and helpful. My bronze heart stays true to this LA tan in LZ. read more

I love this location all the girls are super super sweet and never pressure u to buy lotion . They'll offer but never make u feel guilty for not buying one they are always super friendly. I love the results I get from this location as well I always get super dark from the versa and the tanning beds . read more

I really enjoyed getting my spray tans here. I think that the staff is overall very knowledgeable and helpful regarding their products. Specifically, at the front desk a girl named Sydney is awesome! She is very helpful and friendly. I really recommend this location, spray tans can be a little pricy, but are always worth it. read more

All the girls in the front are always so nice and welcoming whenever I come in. Huge turnover from a few years ago. Beds and rooms are always clean! read more

I purchased a package of regular tans last year but decided that I no longer want to do regular tanning. Lacey was SO helpful and let me exchange them for some spray tans. I'm happy that my money isn't going to be wasted! read more

Wonderful place with great options. Just started going but plan on staying. There are many options to get the perfect tan. They have good products that are reasonably priced. Rooms look clean with a towel for drying off and a mirror to see the results. Only complaint is I wish it was better lit. read more

I just called this LA Tan Location and received horrible customer service. I have never been to an LA Tan and this solidifies that i will never go to one. The girl was rude and when i asked for package pricing and information, she replied, "if you'd like to come in, a Representative can go over packages with you. I have a bunch of customers waiting in line that i have to get to." Seriously? The whole reason i am calling you is because i can't come in and who would waste a trip if the pricing wasn't as good as somewhere else or got horrible service anyway? Looks like i am just adding another negative review to the bunch and they haven't change since before 2009. read more

Love this location! It's always clean, there's tons of options for beds and lotions, and all the staff is so friendly especially Lacey and Marissa! read more

I love how close this location is to me. It offers a great service and friendly workers! LA tan in general has very great deals so you do not want to pass it up. read more

I am giving this location ONE star due to the lack of customer service I am receiving. I have left a voice mail for the District Manager Lisa at the Corporate office, maybe between this review and that message I can get some resolution or at least a return phone call. read more

They have lots of great tanning equipment and the staff is super friendly & very knowledgeable & helpful. I have been tanning here for 5 years & I love it. read more

This place has become dirty and unfriendly for the past 2 years. I used to go there almost every week for 5 years until last year. Now with the new manager, it's awful. The girls there are not friendly and the beds aren't clean half the time. Last time I was there, the actual girl in charge was eating chips and didn't even pay attention to me when I walked in. I felt like I bothered her while she was licking her fingers, and only then she got up to offer me service. It was the last time I went there. They never smile or salute you when you leave in comparison with other places. For example, lately I've been going to a different L.A. tan location, in Schaumburg, and it's way better. First of all the girls welcome you nicely, they tell you about their special offers and the beds are clean... Plus, they have deodorant, "thank you" candy and face whipes in every room, each time, for free!!! That's what I call great service. But not this place. I am very disappointed with the new staff in charge and I DO NOT RECOMMEND THIS PLACE TO ANYONE!!! :-((((( read more

This location is very large. They offer lots of tanning bed options. They offer minute packages that average out to around $8 a tan. However they have no fun daily/weekly specials that I know of. This is not a place you can stop in and just buy a single tan, they set the pricing up so it doesn't make since to do it that way. Example, one session for 15 min in a level 3 is $18 and in a 1 is $13 which seem ridiculous to me. It's an okay place but expensive. read more

In years past I've had some interesting experiences at other locations, but LA in LZ has been top notch! The girls working are always so helpful and friendly! They always remember my name, have been over accommodating with any slight issue I've had, and are just an overall pleasure with every interaction. Keep up the great work ladies! read more

Amazing service! Happy with the help and attention I received. Marissa was very helpful and gave me good recommendations on which spray tan I should get. Thank you ladies!! read more

There's always a catch. I purchased a promotional offer: 3 tans for $12. I went in two weeks later to use my second of three tans, and they tell me "oh, that offer expires after 10 days." They made no mention of this at the time of purchase or in any of the promotional materials. They of course took the $12 up front though, so they effectively stole $8 from me. read more