I go to both locations (Andersonville and Edgewater) and haven't seen a difference in service at either of them. Both have knowledgable, friendly salespeople. Their Level 2 bed is surprisingly powerful and I saw results very quickly. read more

I have to say I'm very disappointed in this place today. I've been going here for awhile now and today I went to stop by after work to get a spray tan before the weekend. When I arrived at 7pm it was closed. It is supposed to be open until 9pm. Now I'm going to have to go on my lunch hour tomorrow to a place I've never been. Also, I won't have time to shower before going out tomorrow so in going to stink like a spray tan. It's just very frustrating when you don't have a lot of time and there are no other tanning salons in walking distance. read more

I would give 5 stars, but I have nothing to base my opinion on. However, I really like this place! And as I'm getting ready to spend a week in Mexico, I feel like I'm prepared with help from James. Love it! Go here! read more

Love, love, love this place. I haven't been here in a couple years, however, I wanted to build a base before going on vacation this upcoming weekend. When I walked in the door and explained it to the man working, he pulled up my former record and saw that I had 49 points from 2 years ago that had expired. After buying another 50 points (The minimum used to be 100-you can now go as low as 50), he automatically restated the 49 points that had previously expired TWO YEARS AGO. Great customer service!! The rooms and beds have always been clean-I've never had a problem here, I just took a break from tanning which is why it had been so long. Definitely recommend! read more

I used to go to their place on Clark street and I was very happy. Since I recently moved, I tried this location...near the Bryn Mawr el. The place has beautiful hardwood floors, plenty of tanning rooms, and is spotlessly clean. As with the other location, the staff is friendly and informative without being pushy. You rarely have to wait for a bed here so I always just walk in. Prices are pretty reasonable too...I tend to tan twice a week and I found the "points" plan works the best for me. There are two big bathrooms in back which are also spotlessly clean. They're quite well lit so you can see how your tan is progressing! By my second visit, the clerk greeted me by name, hit a couple of keys on the computer, asked me how many minutes I wanted, and in 30 seconds from walking in the front door...I was walking into my little tanning room. Now THAT'S what I call service! read more

I saw a review that had my blood boiling all day today!! I have been a customer of A Better Tan since it opened. I LOVE this place and converted immediately as a former client of LA Tan. The place is incredible. I love their beds and I am always greeted by name. The customer service is awesome and I have gotten some amazing recommendations on tanning lotions. I hate to see a good business panned by an obviously delusional customer. None of the criticism is warranted. They are very discreet with credit card information and I have never felt concerned since I am billed monthly over the last 7 years. Truth be told I would never consider tanning anywhere else. Tanning here you truly experience A Better Tan. read more

Love this place! Always clean and smells nice! Really friendly service. Normally greeted by name when I go in. I've tanned once in the stand up and it rocked! Got great color and it was a quick session for my busy schedule. I'm currently addicted to the mystic tan. It's by fare the best I've used. Always get a great even color and never feel Orange like some places do to you! Me and all my roommates go and I definitely recommend trying this place! read more

Meh. It was okay. The times that I have gone, both of the guys at the desk seem to either be new or just not trained well. Twice I have gotten completely undressed and lotioned-up ready to get into the bed...and it doesn't turn on. Which then requires me to get completely re-dressed, go up front, tell them to please set the time, and do it all over again. There are definitely better tanning establishments around. read more

Just got done with my first tanning visit and have to say I'm impressed! After reading reviews, I printed out some coupons that were available on their website. A free tan and 50% off a points package among others! Devin (sp), the girl at the counter, was very helpful and knowledgeable about the different beds and packages available. The facilities are very clean and with the high ceilings, the temperature was nice and comfortable. I highly recommended this place! read more

I have been coming to A Better Tan since they first opened (2004/2005?) and have since not even considered going anywhere else. The owners are sweethearts,the tanning packages are flexible and accommodating, they have a great stock of lotions, and most importantly, the rooms and beds are always clean. I have also used Colleen for multiple air brush tanning sessions and she is great! They are a true locally owned, neighborhood business, and I Iove that. They bring a great element to Bryn Mawr and I hope they succeed! read more

8 weeks till I walk in that white dress, and my skin is practically matching the fabric. I stopped by the LA Tan near work and bought 20 tans, redeemable at any LA Tan. Came to this LA Tan later that evening, because it is closest to my home. When I arrived there was no line. The employee updated my contact info, which I thought was strange because they updated it earlier that day. Then he asked me for the entire balance for all 20 tans. I showed him the charge on my bank app, and he still told me he could not do anything. He looked up the phone number to the LA Tan I purchased from, and had me call. By this time, a line of 3 people had formed behind me. The other location removed the balance, I jumped back in line, and I was able to tan. Clearly this was an unnecessary hassle, and it would have been nice if the employee had handled it instead of giving the problem back to me, but c'est la vie. I had not tanned since 2007, so I was not really sure where to start. I chose 10 minutes in a stand up level 2. The room was clean and spacious enough to be comfortable. Took me a minute to figure out why the doors wouldn't stay closed--the fan had turned off. Pressed the green button and the bulbs and fan switched on, which allowed the doors to suction closed. The bulbs were all functional with consistent visual brightness between them. My personal method was to cover the bathing suit areas, and put SPF 4 oil on my body and SPF 50 on my face before I left my house--no wrinkles and no chemicals please (expensive accelerators are nonsense, imo). 4 hours later and I do not have a trace of burn on my freckly but tannable skin, and I can see the melanin deepening slightly. I think the tanning bed did its job well, and I will return to try it for the full 15 minutes. read more

What a place. I love it. This past year I went six months without a tan. My skin looked like a marshmellow and I love this place because it makes my skin look like a grapefruit. I went in last month, and they service you right away. I was in a hurry because I had to still get my hair and nails done. They let me go right away, and even in front of some other people I think. The tanning room is very psychedelic, and they very slowly get you into the tanning bed. I requested moroccan oil, and they put it mostly on my feet. They were so nice they didn't even notice I was farting the whole time. I stayed under for like ten hours that day and it was the best! read more

Not that I'm an avid tanner, but I'm all about this place. Even when they switched to LA Tan, I'd still prefer to go here than other places I've been - clean beds, friendly people, reasonable prices and good deals. read more

I really love this place. The price is right. The owner and staff are friendly. The location is convenient (steps from the Bryn Mawr Redline) and the beds/rooms are kept clean. The level 1 beds are nothing to write home about and are pretty basic but all other levels are great. The upgrade prices aren't bad and they have an early bird special for free upgrades. I have been to nicer tanning salons, but they were pretentious and 4 times the price. I'll stick with my friends at A Better Tan! read more

I believe this is an LA tan, and some of their locations are better than others, but the beds here are by far the best. Customer service is very friendly as well. The area is still a little hood, but nothing too crazy. read more

Okay let me be clear about one thing.....as a (former) tanorexic junkie, this ain't my first rodeo. I have been to other places in this city and ABT is by far the BEST! Super nice....super clean...and super convenient. Come get your healthy glow on up in here! :) read more

Great salon... excellent beds and very clean. Best place to tan in the area.. I don't tan that often, but have been to a few different places and can definitely say that this is the place to go if you live in the area.. They have the most advanced beds and prices aren't that bad. If you go before 12 you get an upgrade which is great read more

It's true- I've tanned on and off around different salons in Chicago and this is a good one. The staff is nice and knowledgable, package prices are reasonable and they'll even keep your eyewear for you! Genius! They should just remove the outdated CD players, and I wish they would remove the panel of clear plexiglass you lay on and clean UNDER that every once in a while... Gross. Otherwise, still a good experience. Recommended. read more

Fabulous service. High quality beds, I've only been 4-5 times now and already getting compliments on my glow. Staff is consistently friendly, knowledgeable and helpful! read more

This place is beyond amazing! Colleen is the nicest lady alive she helped me Soo much. She helped me pick the bed I should go on based on what I wanted to achieve and how long ago I went tanning. The prices are cheap with the coupons provided on the website. The beds are very clean and new. Definitely recommending to everyone! read more

I've never been to a tanning salon before. Or used a tanning booth or anything. So I called them up after seeing the reviews, I spoke to Colleen. She was super sweet and said come on down. I went from unsure to feeling extremely comfortable after she explained everything to me. She told me about the different levels, explained all of the little intricacies, and made me feel incredibly comfortable. The rooms are clean and private, and the beds are nice. The service as well as the price was just an amazing combo, but there's something I feel that's a little unique I'd like to add on. A few months back, I had gone to the Doc for a physical. Blood tests, you name it. One of my only issues was I was severely Vitamin D deficient. Quality levels of Vitamin D, mind you I'm unsure of what the numbers represent, are in the forties to fifties and higher. I was numbered at about seventeen. Compared to California, I'm nowhere near outside significantly whatsoever. I had been taking prescription strength Vitamin D on top of over the counter. Sometimes, I will go days forgetting to take my pills. After my first session the other day which was less than ten minutes, I felt incredibly energetic in the extent it was noticed by everyone else before myself. This was my second session today and it's still carrying over. I'm not concerned about getting a dark tan, becoming a bronze god, or looking good for the beach. I just wanted to try it out and how I felt as a result of the additional Vitamin D was more than enough to win me over on top of the excellent staff. Add on that she remembered how my last name started off when people who've heard it a hundred times not only mispronounce it, but misspell it, I will surely be returning again and again. read more

The older man with the blonde hair is the RUDEST! There's no such thing as $10 spray tan here on Mondays (when he is there), he will charge you $15 as well as take his sweet time finding you in the system or looking like he is doing something on the computer while you wait. He's a very sad man who probably makes minimum wage here and will take his anger out on you so be prepared to have to argue back. read more

I write today after coming here a few times a year for years, because of some surprisingly good and unusually flexible customer service. It had been over a year since my last visit and I had a lot (120+) of expired points. Rather than shrug his shoulders and hand me a pen -- he kindly re-instated my points with a purchase of sunscreen. Maybe I'm just worn down from the not-my-probem-read-the-fine-print service, but today I was totally delighted. read more

I tan whenever I need to go somewhere I will be in the sun a lot. Usually for work. The Manager and staff are some of the nicest people I have ever met. They are always helpful and polite. The place is clean, and the machines are the best. I don't Yelp that much, but when I do it is beacuse a business and it's staff have impressed me to take the time for praise. And these guys are very Praiseworthy! The prices are the best and the service follows suit! Go here. You will be glad you did! read more

Great beds! they have fantastic offers for first time clients and a nice selection of lotions. The staff there is great! I believe her name is Linda or Karen, but the girl with blonde hair always remembers me and which beds I like and has my lotion and eye wear waiting for me! Clean beds and great bronzed results! Love this place! read more

A Better Tan has given been giving me mixed emotions beyond belief. When I first bought my package I was rushed and confused about what I was actually buying, and every time I tan I do not feel welcome or comfortable. I have felt on multiple occasions that I was an I inconvenience to the workers, and for the most part they are short and cold. I have just inquired with a couple new salons and will not be returning to A Better Tan. read more

I like the red light therapy and they have great customer service..I took away one star due to lack of parking and location.

I've been a devoted "Better Tanner" for almost a year. I started going before my wedding to avoid being an amorphous blob of white, and have continued during the sun's off-seasons because of the fantastic product and reliable service. They have super-affordable packages. I personally use points and do half-sessions in the Level 3 beds. Don't know what that means? Neither did I. All of the staff members are really good at explaining what you need and helping you get the best tan. Having an issue with uneven tone or discoloration? They'll hook you up with whatever you need. And I was as white as a sheet before I started -- not ALL skin tones can tan, but in my experience, it's worth a try! read more

I've been a customer of A Better Tan for about 6 months now and have been extremely pleased with the experience thus-far. The staff are all very kind (they even remember me by name!), the prices are fair, and they even let you keep your tanning supplies behind the front desk! Net net, this is a great locally owned business that, in my opinion, has it all! read more

This is a far better place to get a tan then any of the other place in the neighborhood. they remembered me the second time I came in and are always happy to offer a sample of a product or tanning option. I am happy to be a returning customer read more

I think that the prices here are very reasonable and all of the staff I've met are very nice. It's clean and modern looking inside. They offer great coupons on their website and even upgrade your package if you go before noon. I would definitely recommend it to anyone looking. read more

I really like A Better Tan. The Clark location is nice, too, but I prefer Bryn Mawr. It seems brighter & larger. The rooms are bigger & more private. Colleen's customer service is wonderful. read more

I frequent this location as it is very convenient for me as I go to school nearby and it has what I need, but after my experience today I won't be going back. I have had several encounters with a middle aged/older man that have rubbed me the wrong way. He never greets just asks for your name but even with these short encounters I have with him nearly every time he manages to give me attitude or be short with me. Today I walked in and asked to spray and having a membership I typically don't have to pay when I come in and without explaining anything or even looking at me he said I owed $66. I asked him why and told him I have a membership and he said it didn't go through this month so I told him I didn't have the money with me and I'd be back. I walked right outside the store and got my account situated and debated if I wanted to renew my membership or just pay for a one time session. I walked back in soon after and decided to pay the $66 to renew it and he asked me if I wanted to use the card on file which I agreed to and then he made a comment about it not working the first time I walked in when he tried but this time it went through. I went and sprayed but decided to talk to him afterwards as I wasn't ok with him taking it upon himself to charge my card the first time as I hadn't given him permission to do so. I approached him calmly and asked him if I was allowed to cancel my membership at any time and then if I chose to do so, pay a one time spray fee. He told me this wasn't allowed as I had to pay for the whole month and that I now owed them even though I haven't sprayed since the last pay period. I told him regardless it didn't seem right for him to decide to charge my card without saying anything to me which he denied doing after he had already admitted to me he did and I had clarified with him thats what he meant. He gave me attitude throughout the whole ordeal and when I asked him if there was someone else I could talk to as he obviously couldn't answer questions without losing his temper he refused and claimed to be answering my questions. I asked if he was the manager (which he claimed to be) because every other employee I have encountered has been respectful to me but as soon as I encounter him I'm treated like its some kind of power trip. I could have cared less about the $60 as I had already chose to pay it but how he went about communicating with me was ridiculous and I am bothered he would be so petty as to not inform me he's going to charge me when I have been consistently giving the company their membership fee for months now which he can see on the computer. Had he or someone else explained the situation to me since the beginning with patience about why I was being charged I wouldn't have had any issue. Him being a manager speaks to the service of this branch as a whole. I will be contacting corporate and hope LA tan will be following through as he is a face of their company and I'd hope they would have higher standards. read more

I absolutely love A Better Tan. I was relatively new to tanning when I discovered it and it's better than I could expect any tanning salon to be. It is incredibly clean. The staff could not be friendlier. The points packages are a bit confusing, but a very good deal once they are explained. I am such a fan of this place :) read more

I love this tanning salon! Everyone is super friendly here and I think i had to wait once. Only during spring break time for like 2 minutes. Beds are always open and ready to go. Very clean and every one is super friendly! I just tanned today for the first time in a couple of months and I'm so glad I'm getting my base tan back for MEXICO! Tan here only! Love them! read more

Grade scale: A+: $5 Tan Tuesday's! Love it. A: location/convenience B-: cleanliness D: friendliness. Every week that I visit, the short man at the desk, who always seems to be there, is never friendly. Never says hi or asks how I'm doing. Looks upset, like I'm bothering him or something. He also has no sense of urgency. Is it me? Did I do something wrong? Hmm...puzzled. I will still visit because of the convenience, but questioning his people skills. read more

Good clean place people are nice! Rooms are super clean! Please get the versa spray tan!! The Mystic is good it leaves horrible tan lines! Please update to the versa read more

No, Steve, I have never worked at your salon nor would I ever want to. I have a real job. After having both owners harass my reviews on Yelp I will continue to strongly urge people to NOT tan at this dirty salon. They do not care about bettering their business, they only care about their Yelp reviews. read more

My favorite tanning salon in the Chicago area! The staff is so nice and super accommodating. They even let you upgrade for free if you come in from 9-12 in the morning. The beds are ALWAYS clean and the entire store has a really good vibe to it. To anyone who needs a great, affordable tanning place, GO HERE!!! : ) read more

LIVID! I bought 10 visits last year. I've never been to LA Tan before. I was not told their visits expire. I used 2 of 10 visits before the expiration date. I paid $80. The guy offered to reactivate my visits for another $40. No thanks. Will never go back. What a scam. I've been to countless tanning salons over the years and never had individual visits I purchased expire before. read more