If you're looking for good service, great prices and knowledgeable staff STAY AWAY FROM HERE.
Prices listed under the fake MSRP are higher than average for the area and not negotiable. When unable to find the price for a particular machine, the salesperson refused to ask another employee for that information, took down my contact information and never got back to me. I was going to buy 3 machines that day.
A company that does not follow up on customer information requests does not deserve anyone's business.
The salesperson dealt with did not know the product well enough to demo it properly. After sitting with the instruction booklet open beside them for reference, the salesperson finally managed to thread the machine. After some inane giggling, the following outburst sent my hackles up: "Hee hee. I guess I'd better learn the machine 'cause I'm teaching the class for it."
A company that expects people to pay for sewing classes taught by people without training or teaching skills does not deserve anyone's business.
If LA Sewing is using untrained and uninformed staff to teach courses and run the sales floor, it does not instill confidence in the service and repair room. If these individuals have the same lack of skills, they will cause damage to the expensive machines entrusted to them.
The owners of LA Sewing have no qualms about hiring and using cheap, untrained labour and charging the customer top dollar for that disservice.
I will purchase my machines elsewhere and encourage others to do the same. read more
