My little girl's first time getting her nails done...Kennedy was wonderful and my daughter thought…read moreit was the best thing ever. Very nice, bright salon; great experience!

What a beautiful salon! I've been to hundreds of nail shops across the country and Kylee's is…read moreperfect. Quaint, clean, comfortable. I want my nail experience to be a restful experience. Kennedy is a great nail tech. I will absolutely return.

My friend and I were visiting the area and could not find a place to get pedicures at the last…read moreminute. This place excepted walk-ins, and put us down for 1 PM when we arrived. We waited for about 40 minutes, and we were both taken back and given our pedicures at the same time. The pedicure felt great. I don't normally get pedicures, because I am terrified of getting a fungus, And it had probably been five years since my previous pedicure. I upgraded to the spa pedicure, that included a salt scrub and warm wrap, it was nice. My legs were cool and tangling for about a half hour after pedicure. I wasn't as impressed with the paint . I had a crack in my toenail and asked if it could be taken care of, and they said they would fix it with powder (a man told me they would fix it, and a woman who gave me my pedicure), but they never did. They also didn't use a basecoat, which isn't the end of the world but I always use a base coat so the polish holds better and so when I remove my polish, it doesn't discolor my toenails too much. The salon itself was clean and bright, and appeared to be well ventilated, which are all very important. All of the staff were courteous.

Absolutely love this place!! This was one of my first times going in awhile and they were…read moreabsolutely amazing. I don't know the guys name that did mine, but he did a great job. The prices were also great! Especially for the work they do, it was perfect! I'll definitely be recommending this place to others & coming back more often!

I thought I needed a full set but when I got there, she suggested that I should just get a fill in…read morebecause I had lost only two nails. that saved me so much money and she was really friendly and the quality is good. She is a very cool person. She tried out the polish that I picked so I could make sure that it's what I wanted before she put it under the UV light and I had a change of hearts so that made it easy.

I visited her today, and I absolutely loved it. The chairs, and the staff were amazing. I'll…read moredefinitely be back!

I am normally not someone to submit a review but I would feel guilty not bringing some things to…read moreattention. Nail service quality is spotty, Michelle (I think is her name) is the best from my experience. The customer service was horrible. My hand has been slapped away MULTIPLE times, they are easy to be frustrated by what you requested or you in general, and most importantly they are blatantly disrespectful. The sweetest young girl came in with her father while I was getting my service done, they were both unsure of how everything worked (understandably). My nail lady began to ask them a question and then loudly said "Can she not speak? What the f**k!". Once I had raised some concern she began to be inappropriate with me, "Let me behave myself" and started rolling her eyes. They do not have much respect for the customer and their wishes. 6/10 times your nails look okay but in the process you are made to feel bad for coming? Please save your money for a more respectful salon!

The nail tech who did my pedicure did a good job but never once cracked a smile. Quality good…read morecustomer service lack luster.

I went I'm for quite color correction and wanted something like the first photo and with with…read moreorange hair and Kirra wasn't even willing to fix it. It was so awful. I left crying. Paid, tipped, but crying!! It was awful

Relocated to Richmond recently and tried a couple of salons. Found some great reviews for Salon 116…read moreonline and decided to give them a call. Just by chance I was booked with Kayelynn Burkhart and it was my lucky day. Not only is she personable she is a great hair stylist and knew exactly what my hair needed. I love my highlights/low lights and she is my new hair person. I highly recommend her.

Stylists need more experience doing color and highlights. I ask for an experienced stylist to do my…read morehighlights and color yet when I got to my appointment, the girl was very sweet however, she was not an experience stylist.

I'm new to Kentucky from California and was nervous about finding a good hairdresser here in…read moreRichmond, well first time was a success! I got Emily and she was so sweet and did a great job on my color and cut! She is my new hairdresser as I will be back. Thank you Emily!

There are several stylists in this salon, and my review is for Lisa Chrisman. She is friendly but…read morenot nosy; attractive but not someone who resorts to wild hair and makeup to get attention; and her services are reasonably priced. Recently I went on vacation and decided to get a totally new hairstyle. I was worried that when I got home I wouldn't be able to find a stylist who could replicate the original cut, but Lisa did a fantastic job. She looked at a photo of me taken soon after the new style and was able to trim it up so it looks just like it did when I first got the "makeover." I'm happy! Thanks, Lisa.

A little update. I was upset about my cut experience (clearly) and called to talk to the manager to…read moretell her about my experience. She was very understanding and apologetic and even offered to give me a full refund. Despite the bad experience, I give them props for trying to 'make it right'.

Andrea is the best! Took her time perfecting my pixie cut. Best cut I've had since chopping it all…read moreoff.

I BEG YOU DONT GO HERE. i have never walked out during a service bc im not confrontational but i…read moregenuinely couldn't do it. I had acrylics and came here to get them off. the man kept making fun of my nails i had because they were long he sat me down and usually with acrylics you soak them off he did not do that.he used every tool to try and ply my acrylics off. he took pliers and tried to rip my real nail off thinking it was acrylics. the absolute worst part he took the nail clippers and cut off a chunk of my skin. my thumb was bleeding all over his hand. I could see the chunk of my skin he pulled off. he didn't even mention it acted like it didn't happen. I screamed "that's my skin" and he didn't even reply. he moved onto another nail. and then went back to my thumb. and pulled off more skin. at this point blood was everywhere. and he still acting like it didn't happen. I yelled that's my skin again. he just said sorry. i finally told him im not doing this and ill pay and leave. they didn't charge me bc they just wanted me out

If I could give 0 stars, I would. It was empty when my daughter and I walked in. The man from the…read morestart seemed to have an attitude. We walked in around 4. The man messed up my daughter's nails. Asked for almond and recommended square. Asked for a specific design and just proceeded to paint one solid color. When called out on his sloppy work, he seemed to have an even bigger attitude saying it was my daughter's fault. The woman seemed nice but I asked for square shape and she was doing round shape. I was so fed up I just left. Complete waste of $75. Highly do not recommend!!

Tried to go in for a nail fill in…read more The nail tech had no one at her table and they told me that they couldn't help me. RUDE AND UNCOOPERATIVE.