Carl, Connor, and Nate are some of the most helpful salesman I've ever met. they helped answer some…read moreof the questions I had before I buy anything.

Pretty sad when you've bought more than 15 SXS and ATVs from the same place and they still try to…read morescrew you every chance they get. They installed a light bar on my Ranger Northstar using trailer wire, which caused melting. To their credit, they admitted fault and replaced it. Then the replacement light bar did the exact same thing and started melting again, so I brought it back for service. Their tech Rodney said it was pulling too many amps and was defective and that Polaris would replace it. Then they said Polaris needed an incident report. After dodging 10+ calls and emails, they finally said Polaris wouldn't replace it at all. Then the story changed again, and suddenly I was told I could not pick up my machine unless I either signed a document saying I would never sue them or they removed the light bar. I explicitly told them they were not allowed to remove it. AFTER we arrived at the dealership we witnessed their service department remove it anyway, saying "just cut the wires." They were destroying evidence right in front of us. I had to call the police just to be able to take my own machine home. Even then, the dealer sent me out with cut wiring, missing switches, missing hardware, and no light bar--items that were all on the machine when I dropped it off. They absolutely refused to return the light bar or anything they removed. This is not how you operate a business. Knowing this was going to be a problem, I had police meet me at the dealership before I even went inside, and it turned out to be the right call. Big "Will" physically touched me, pushed into me, rubbed against me, and refused to back away after I told him to. He became increasingly aggressive both physically and verbally. I paid their high $350 alignment fee and brought my SXS home with exposed, uncapped wires running through the roof, missing plugs, a missing switch, and no light bar or hardware. To make it even worse, Ride Command shows they were illegally driving my UTV on five-lane roads which I had noticed 4 miles of road travel on a previous UTV they serviced. This is how they treat someone who has legitimately spent over $400,000 at their "Stealership"

An awful dealership that will rip you off…read more Sales associate Jacob Whitham lied about the condition of a $90k motorcycle repeatedly, as well as the service technicians qualifications. The bike was badly misrepresented, and the CEO of Graham Rahal Vehicles Cory Watkins is also a liar that does not stand by the condition of his vehicles. This is worse than the sleaziest used car dealership operation. When my lawyer exposed Cory Watkins for the lies he was peddling and for going back on his word to pay for all of the issues of this vehicle he just doubled down and lied some more, except that the person who transported this vehicle has iron-clad evidence proving that all damage was incurred at the dealership by their inept service staff and covered up by their mendacious sales team. Cory refused to rectify a situation he assured me that he would in writing, and is now playing games. The "Graham Rahal Experience" is one in which you will be screwed over if they have the chance to do so. Updates will be added to this review. Avoid this dealership at all costs.

They fixed my 748R in no time flat. The technician called me after work hours to explain what he…read morefixed. Great communication! Excellent service.

I paid these unqualified clowns almost a $1000 to fix my Suzuki gsx-s2020 with a computer software…read moreissue and they were too inept to do the job plus they charged me over $300 for just a rear tire that I didn't need. I finally ended up sending my ECU to Schnitz racing and they charged me $200 to reflash it which fixed the problem. Westfield told me at first they could do the flashing then after they performed work it didn't need they finally admitted they had no capabilities to flash. These people are as dishonest as they come. Unless you want ridiculously priced tires and promises they can't keep DON'T EVER do business with these dishonest idiots.

Fantastic motorcycle buying experience, would definitely recommend. I drove two hours and they went…read moreout of the way to prep it early for me. The sales rep gave me just the right amount of input and support but not too much. Very prompt and responsive txt/email communication. Thx Geoff! And the finance person Josh was quick and no pressure. He provided options and explained them well. And before I left, Geoff explained all the bike details and made sure I understood the break in period and the importance of being careful on fresh tires. He even helped me trailer my new bike in the rain. Couldn't be happier with Westfield Powersports!

I have nothing but good things to say about this place!! They helped my husband find his perfect…read morebike. He's had it for about 2 months and already has over 1000 miles on it. We'll be back to buy our son's dirt bike.

Customer service was very rude and on a rush for no absolute reason. very unprofessional seems like…read morethey don't know what thier talking about.

Everything could improve. Lack of knowledge, terrible customer service, completely clueless…read morebusiness manager. I could go on for pages. Stay away from this dealer! I bought an Indian motorcycle and was relying on the dealership to help me. Massive mistake. Do yourself a favor and make the drive to another dealer, which I regret very much not doing even though I could tell from my first visit they were bad. I have purchased dozens of cars, RV's, boats and motorcycles. I should know better. Kick myself everyday for trusting this dealer. I do not like the bike, they put through hell on my trade, etc etc etc. Lafayette, Louisville, Cincy. The drive would have been worth it.

One of the worst companies I have ever dealt with. And you are only as good as the leader, that…read moreperson is Curt Schannen. He makes the decisions and everything flows from him. I bought a brand-new golf cart in the fall. It has never worked correctly. Tom Wood has come three times to pick it up and redeliver it, but the same problem continues to occur--the cart abruptly stops for no reason, which causes safety issues when driving it. Yesterday, after having my cart for a month and a half (3rd time TW has had it) I was given 3 options, 1) trade in my cart for $9000 which is approximately half of what I paid (ridiculous I know!), 2) wait until they can get around to repair it, or 3) pick it up and bring it do another dealer. Can you believe it? I can't. I have never seen a company run away from a quality defect and take zero blame. They claim Club Car is the worst company in the world; probably true but they are right behind Club Car. It is crazy. This problem happened on the first day they delivered it and has never gone away. I have an email chain with over 80 emails on it. I have called over a dozen times and stopped in several times. They only respond when they feel like it, and you will never get an update on the service work without tracking them down. They do not care about anything but making that initial sale. Tom Wood dumped off my golf cart in my driveway today, with a known safety problem, and said "good-bye and good riddance" to my family. I have attached a pic of the email.

Very sporadic hours. Quoted a price and delivery, I gave them an extra day because of their hours…read more Then on day and hour of delivery I get quoted a price double what was originally set, as well as that they hadn't even started yet after having been given extra time. Though apologetic the impression i got was they weren't interested in doing the job. repeated comments on how big a job it was.

From the owner: Motorcycles, Scooters, Mopeds, ATVs, Go Cartsread more

Awesome affordable service! Very knowledgeable and honest. Great service all the way around. I…read morewould highly recommend Ace Performance for any and all vehicle and bike repairs.