Great place to buy a used car! Mike was most helpful. https://www.laautos.net/ Check them out! read more

I would like t to express my gratitude to Mike for being outstanding. At the time, I was down on my luck, facing a Chapter 13 bankruptcy that included my Ford Explorer. My car was plagued with serious issues--transmission problems, suspension tie rods, struts, shocks--you name it, it was broken. I was looking at thousands of dollars in repair costs and felt absolutely destitute. Fortunately, Mike was referred to me by my lawyer's assistant. With his help, I ended up getting my dream truck--a Silverado--along with a great warranty and affordable payments. Mike truly stands by his word. He made sure everything I needed was taken care of before finalizing my purchase. Thank you, Mike, and L.A. Auto Sales! read more

Best car buying experience ever. Mike is a legend. Will be sending all my friends there. Definitely will be returning to buy teenagers vehicles. read more

We bought a car at this dealership a few years ago and we where ripped off. Here is a few examples of the tricks they used. We found out they turned down the lights on dashboard, this is so you cant see the warning lights. The gas tank was empty but the dealer said, he'd have to charge us for any extra gas, so we could use what was already in the SUV. I was able to do a quick run around the block. My wife and I at the time both worked and we needed the second car. I explained to the dealer about my job, see I was a hospice chaplain at the time and many of my clients lived rural. The dealer stated how they'd been through the vehicle with a fine tooth comb. How he knew this was the right vehicle for me and he was proud to be selling it to me. We paid for the vehicle and I drove it home. While driving home, the vehicle seemed to be having some issues. I got home and though worried the dealer had assured us that everything was great. The next day in my attempt to drive it to my job, the transmission went out. This was not a mild thing but a wild ride. I had it towed and had a friend who is a mechanic look it over. Not good news and he expressed frustration because the dealership should have known about it. I went to the dealership to discuss with them what had happened with the vehicle and see how the situation could be corrected to everyone's mutual benefit. It was quickly explained to me that it was "solely" my issue but they would happily have there mechanics look at it. I of course would pay for towing and any other charges associated with the mechanical work. We went somewhere else to have it fixed. These folks will one day reap what they sow. Until then, buy you automobiles from somewhere else. read more

LA Auto is the most untrustworthy dealership in and around Omaha. Don't let these other reviews fool you. I have a list of people who have had the same issues with them. Once they have your money, you don't matter. My husband and I saw a truck online from LA Auto and went to go test drive it. We explained to Devin that we were looking for a reliable truck to get my husband back and forth to work amongst other things. We had our 1.5 year old with us. We liked the truck and after agreeing on a price we put $3000 down and took out a small loan for the remaining balance. Conveniently after we signed papers Devin informed us his service guys were already gone for the day, so all he did was wash the truck and send us on our merry way. We had the truck two weeks, drove it 150 miles in total and the transmission and whole rear differential needs to be completely replaced. $8,000 in damages. My mechanic said there's no way they did a proper inspection on the vehicle and they knew exactly what they were selling me. Looking back now, no wonder they came down so much on price for us. I called and spoke to both Parker and Mike, so if they comment on here to "reach out to management to see what we can do", i've already done so, and that's why i'm here writing this negative review instead of a positive one. When I spoke to Parker the first day I only knew the rear differential needed to be replaced. I explained to him the damages and he expressed he was sorry, this is never their intention and he'd see what he could do after I sent over my mechanics documentation and quote, but couldn't promise anything. The next day I called as i'd obtained the paperwork from my mechanic and Parker was out, so I spoke to Mike. Mike said he was sorry but that's why they tell people to look over the vehicles well because they're sold as is. No duh. Sorry my eye can't catch a transmission or rear end that would only last us a few miles off the lot. Mike told me he couldn't guarantee anything but he'd give me a call back by end of day. No call. My mechanic then called me and informed me that the whole transmission is out as well, resulting in more damages/repairs than the value of the truck. I then called them the next morning since Mike never called me back, and of course Mike was out so I spoke to Parker again. Parker asked if i'd ever sent over the paperwork and I hadn't since Mike never asked for it, so he asked me to send it to him and he'd talk to the owner when he got in at 1pm. After going back and forth with Parker for about a week, they referred us to a shop to get the work for a lesser price. We towed the truck there at our expense only after I talked to the team there myself, asked my mechanic if he'd trust them, and read all their reviews. They looked at the truck and quoted us $1300 less than my original mechanic I use all the time. While cheaper, it wasn't an overly big weight off my shoulders as it was still $6700. I called Parker to let him know the new price to fix things with the mechanic he referred me too and he tried to offer me a transmission and rear end out of a truck they had. I told him no thank you. After some different options with the mechanic and cheaper parts we got the total price down to $5400. LA offered to pay $700. Although it's insulting and I'm putting 4 mortgage payments into a truck I bought from what I thought was a reputable dealership, it was better than nothing so they paid $700. Throughout this whole process I never felt like they were actually sorry, had an remorse, or took any responsibility. I never spoke with the owner. Overall, i'm thankful they helped at all but it doesn't make up for the fact that they sold us a truck with a rusted falling apart rear differential , u bolts, and a transmission that was complete garbage and "leaking so much fluid it was hazardous". The mechanic said if we'd have drove it a few more weeks the whole rear end of the truck could've fallen out and we could've died. paying $700 of a $5400 balance was a slap in the face. They seemed to think them referring me to a cheaper mechanic to bring down the labor price would cover their part, but that's not how I see it. I wouldn't recommend LA Auto to anyone, and i'll be sure my friends, family, acquaintances, coworkers and all theirs know to avoid the dealership at all costs. read more

They sold me a car overpriced by thousands of dollars. It ended up needing over $2000 worth of servicing as well. And then they charge me some kind a four dollar fee to make a payment. I feel like I absolutely got a hustle. I noticed all the cars on the Dealership lot had pretty serious issues even wanted a bigger down payment for a Subaru with rust in the car they sold me. There is also a hidden body damage that I'm sure if I got an estimate for would cost thousands because the rear hatch won't open and you can see where the bumpers been repaired and repainted so there's body damage hidden underneath that bumper. read more

So terrible you don't even deserve A star. Not even one. Yo they jus ripped me off. Sold me a 2007 avalanche on October 29th telling me the truck was perfect an that I'm lucky. I ain't even have it two weeks an the car literally started to fail on me. I got it tested by 4 different mechanics an showed them the cost of damage the vehicle ($7,000) without them saying a word to me an Parker laughed in my face saying "I'm already paid" I got all the diagnostic sheets an gave them to them an today when I came in to get em back they tried to lie an go through papers acting like they were trying to find it. They didn't give me the papers til I demanded it.. kept trying to take my keys not telling me where my truck was going to.. telling me to catch a ride. Really ? How professional. Plus they thought I was lying about getting diagnostic reports done even after they had the papers in hand. I even let them keep them jus to see if they would act like they didn't have them an that's exactly what they did. Gave me a key fob that didn't even work so I had to lock an unlock the car manually. The truck can't even go on the internet state. It hard shitfts terribly. Then right after that the car went hay wire. Told me straight to my face that they wasn't gonna pay me my money back or even help it get fixed. They had a guy I've never seen before referring a place called snapfinace.com, he said that's they personal mechanic an that I should put in an application to get it fixed an pay payments for the labor done. The moment I applied they immediately rejected my application an I showed him an he said nothing back. Walked out the room an starting talking low to someone else out there then Parker keeps asking for my keys an telling me to catch a ride. I put 2200 down! An the truck died within two weeks literally! I got all the proof of anything. They conmen. Low life's who jus want profit. I got proof of everything. An that ain't even all of it.. there's so much I got to tell. They knew all about the problems & kept them secret. PARKER LAW. You wanna scam folks out they hard earned money. Let's see how far you get doing that. What goes around comes around. WHAT EVER YOU DO DON'T EVER GO THERE TO PURCHASE ANYTHING. I'm not the only this happened to, pretty sure I won't be the last. read more

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An absolute horrible place to look for a used car. When shopping here, the sales people pulled every stereotypical trick in the book to try and sucker me into buying what was clearly, (and despite their lies), a damaged vehicle. Once in their office, they demanded that we negotiate the pricing on the junker their way, and did everything short of physically trying to stop us when we got up to leave without writing a check. The icing on the sheisty cake, though, came when I told them I would think about the car, and one of them muttered just audibly "yeah right, a**hole." Needless to say, whenever I fart, I aim it in the direction of this dealership. With dozens of other options within a couple miles of this place, there is NO reason to stop here unless you are a car person and recognize an absolute gem waiting in their lot. Even then, I'd strongly consider theft and prison time before I dealt with their sales staff again. read more

Will I went there they start filling out the paper work before me seeing the van for a credit check. But they pull up the wrong van. Telling me this van better for you. OMG!!! read more

This place sells vehicles knowing they're in poor barely working condition. They also have horrific customer service including on the phone. Hangs up on customers! A friend of mine bought a car and it had a blown gasket in less than a day! They refused to fix the problem or refund her! read more

They sold my friend a car that quit on her in less 24 hrs. And then they refused to amend the situation. I wouldn't recommend this company to anyone. Buyers beware!!!! and avoid that parker guy at all cost before you end up in a costly situation. read more

My friend bought a car from them yesterday and 45 minutes after she drives off the lot the head gasket blow. They would not fix or refund the money. This company takes people's hard earned money just to sell them cars that don't work. read more

I am extremely frustrated with the overall experience. Essentially, I was sold a car that they had recently received on the lot via auction. The car turned out to have enormous problems - ranging from minor bugs to overall engine failure. L.A. basically told me to "baby it" until the warranty kicked in 30 days from sale. That was nice to hear, but didn't sit well with me. Please avoid giving this place any business. read more

I will regret the day we purchased a vehicle from here forever. We were so desperate for a vehicle and only had a day to get one and they basically held us hostage here we bought the vehicle out of desperation because credit wasn't great and we ran out of time. They flat out lied and were so rude. The car is a death trap and they stopped caring the second the papers were signed. There's more work needed to be done then it's worth and they did whatever they could to make it presentable by covering up all the major flaws just long enough to drive out if the lot. I've never been so outraged and I wish I could give 0 stars. read more

I went to this car lot on 12/1/14 worked with the GM who after 3 hrs of not getting the paperwork correct called me stupid because I had enough and didn't finish signing the incorrect papers and said I wanted my money back. With a friend there, he threatened me by saying he would just send the papers in and I wouldn't be able to plate the car. He told me, yelling, I can't change my mind. The very next day not even 14hrs later I went back with the same friend to talk to the owner, Larry, who did not do anything other then to say I was stupid for thinking I could change my mind, not having singed the papers in full, got real smug and said, that I was just like every one that walked in saying that they would take action, and when I walked out I wouldn't do anything. notice ~ I've got my letter back from the general attorneys office, seems there's a lot I can do. STAY CLEAR OF THIS PLACE! They are a complete rip off, they treat ppl like trash read more

On May 16th I called the dealership at approximately 4:35 PM. I asked if they still had an explorer that I was interested in purchasing. I was told that it was sold but they had another explorer for $1200.00. I was looking for something that I could pay cash for that day. I told them that I was on my way from Glenwood Iowa, I would be there in an hour. They took my number. When I arrived I was told that the owner gave the vehicle to his son right after school. They didn't bother to call me, waited until I got there, then tried to sell me a 2002 explorer with over 160,000 mi. The windshield was cracked, the front bumper was cracked, the over drive (transmission light and service engine light was on). Service engine may have been the transmission but may have been more. The passenger side was all dented in. Wanted $5000.00. There were a few vehicles that I asked what the price was and the salesman would not give it to me. Of course I was told that in house financing was different than bank financing, and still would not give a price. There was one vehicle we asked 4 times about the price and never got an answer. I am very unhappy with the way the dealership handled their business. read more