I have been a customer of Reliable Gold for over a decade. They are my go-to when looking for new…read morepieces or estate pieces as well as for any jewelry services. They have appraised pieces for me for insurance as well as repaired pieces. I lost a diamond earring and they were incredibly helpful in walking through options with me to either get a new earring made to match the original or to discuss how else I could use my remaining diamond stud. I also want to highlight that they are the best in the city when it comes to restringing and caring for pearls. I wear a pearl necklace frequently and they do a wonderful job at restringing and adjusting whenever the pearls or clasp become loose. They also guarantee and stand-by their work.

I hadn't been to Reliable Gold in years! In the past, I had loved shopping in this unique store…read more The service had always been stellar. Today I needed my watch band adjusted. I was having coffee with a friend and thought I'd pop in. I wondered if I would find the same lovely store. My friend with wanted to get her anniversary band cleaned. Happy to report the store is still a great destination for shopping in Wayland Sq. My watch was fixed in minutes. Jennifer Wendel advised my friend that one of her diamonds was very loose! She set up an appointment to have the setting fixed and do an appraisal. With Christmas around the corner, I'll be back!! Reliable Gold is a GEM!!