1. KVI Uniforms & Equipment

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Middletown, NY

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KVI Uniforms & Equipment

4.2 (6 reviews)
Closed • 9:00 am - 6:00 pm

Services - KVI Uniforms & Equipment

Clothing printing

Sign screen printing

KVI Uniforms & Equipment Photos

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6 years ago

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6 years ago

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5 years ago

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6 years ago

Awesome customer service and speedy work. They helped me out during an emergency going above and beyond making my experience amazing.

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9 years ago

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13 years ago

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Army Navy - Looks like a horrible flea market that needs to be shut down

Army Navy

(26 reviews)

$

Woodhaven

Absolutely,fantastically awesome store run by topnotch sales staff, knowledgeable and professional…read moredefinitely worth looking into...I recommend this place one thousand percent.

Paid for Premium Shipping -- Item Still Hasn't Shipped…read more I placed an order with ArmyNavyUSA.com on 02/19/2026 at 9:41 AM PST. At checkout, they offered three shipping options: Ground Advantage, Priority Mail, and UPS -- with UPS being the most expensive option. I chose UPS, assuming the higher cost meant faster or at least prioritized handling. It is now February 26, 2026, and the item still has not shipped. When I reached out to customer support, I received this response: "Unfortunately the UPS option is not a fast shipping option." That explanation is baffling. If UPS isn't faster, why is it presented as the premium-priced option? Charging more for a shipping method that doesn't actually expedite processing feels misleading at best. After looking into the company's reputation, I noticed their Trustpilot rating sits around 2.3 stars, with numerous reviews specifically mentioning slow shipping and poor communication. What's even more concerning is the pattern of nearly identical owner replies apologizing and promising to "improve processes," while the same issues continue months later. At some point, repeated apologies stop meaning anything. Paying extra for shipping, waiting a full week without dispatch, and receiving vague explanations is frustrating and disappointing. Transparency matters. If processing times are long regardless of the shipping method selected, that should be clearly disclosed before customers pay more. I'm genuinely curious to see what generic, templated response will appear under this review. Hopefully it includes more than the usual "we're working on improving." Buyers should read the reviews carefully before ordering. Also just look at the photo they have on Google Maps...look at the front of the store...do you want to order from here?

KVI Uniforms & Equipment - uniforms - Updated October 2026

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