Always very responsive, knowledgeable, and thorough. I've consulted Doug with all of my home audio visual needs

We have been working with Doug for almost 10 years now. He is incredibly knowledgeable, trustworthy and professional! It is refreshing to work with people who truly care about customer satisfaction. We could not be happier! read more

I have been working with Kustom Install for about 6 years now on 2 houses in the Las Vegas area. The pricing is very good and the service is excellent. I would like to specifically mention Doug Stevens. He is excellent, does great work and very knowledgable. He is able to easily problem solve and resolve issues. Thank You Doug read more

Doug Stevens is a genius. He is patient and very knowledgeable. He recommended replacement equipment and we more than pleased with the service and the equipment he advised us to get. read more

Contacted Doug to get a consultation on installing a sound bar and speakers to go with my new 65" television. Doug got me on his schedule quickly and showed up on the date and time agreed upon. He was very considerate and followed all the COVID-19 protocols. He was also a walking wealth of information and helped me make some key decisions on the sound system I should get to get the right sound quality I needed for my particular needs. I also appreciate him not trying to sell me something that I didn't need or want. I couldn't be happier with the results. Doug was right on the money in the equipment selection and the sound from my sound bar and speakers are fantastic. The shelf speakers are small, but they give out great sound just like Doug predicted, and they are not so noticeable. The sub-woofer makes action movies and NFL games a lot more enjoyable. Also props to Brent for taking the old unsightly ceiling speakers out for me and leaving me with a clean look on my ceiling. Thanks Kustom Install for a job well done...... read more

Kustom Install - New sound bar - Home Theatre Installation Near Me

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Doug was always quick to respond during our project and provided all information necessary. Work was accomplished competently and cleanly. He answered all our questions. read more

I would like to take this opportunity to thank Doug from Kustom install for the installation of a 55" flat screen television in our bedroom. Doug was conscientious and explained exactly what the job entailed, he was quick professional and made sure all our questions were answered. When he completed the job he made sure the area was cleaned and we were satisfied. As a return customer I highly recommend Doug from kustom install for a detail oriented professional job. read more

Great experience from start to finish. Doug is fantastic, his decades of experience show and it was fun talking about the evolution of the industry with him. He did not try to sell me things I did not need and I appreciated his honesty when it came to this. The final product is phenomenal. Would recommend this company to anyone looking for a home theater. read more

Kustom Install - Home Theatre Installation Near Me

I had Best Buy come out and do a system revamp and it was an unmitigated disaster. Nothing worked properly, the Universal remote was hardly universal and on and on. I struggled with it for almost a year and finally decided to do something about it. I called a few companies and settled on Kustom Install. They have been beyond superb. Doug Stevens came out did an analysis and was not trying to upsell us more equipment but pointed out that some of the equipment we had was actually top notch. The issue was the integration of the systems. He carefully explained the modifications needed and gave me a firm quote. I was surprised since I expected a 'well that's what I guess right now but it might be more'....what you get when you are being prepared for an increase. WIth Doug that kind of stuff never happened. He took the order, came in with the right equipment and did the job. He was VERY careful to explain the systems and their integration. His professionalism is beyond reproach. The systems works beautifully and the only hitch was OPERATOR ERROR. I hit a few too many buttons and between the internet crashing and my errors I had a few issues. Quick call to Doug and he was out the next day, solved all the errors that I induced, and left without additional costs. I'd more than highly recommend the company. It is truly a wonderful experience doing business with them. read more

Doug did a great job mounting my 55" flat screen TV. He was very fast at responding to my correspondences. He is very professional. He brought all the supplies and equipment needed & cleaned up everything after it was done. I definitely recommend these guys! read more

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Doug from Kustom install is one of the most professional and friendly AV installers I've ever had. I have had installers from Seattle, to Los Angeles, to Las Vegas doing simple installs to $100k plus systems in my homes and this guy is the man. He is always on time, meticulous and gives great advice on how to trick out your home with the best equipment for your budget. He never tries to up-sale you on anything, he works fast and carefully. He is honestly the best AV installer I have ever used and I highly recommend him to anybody looking to do home AV from just mounting a TV to building an entire theater in the house. He responds to email almost immediately and almost always answers his phone. If you live in the Las Vegas area and you want to upgrade your home entertainment this is the company to call. read more

If you need a professional to do the job, call these guys. Doug was so knowledgeable and made our life easier with installing everything that works with one remote! Thanks Kustom Install. read more

Found Kustom Install on Yelp initially to help install two soundboards and get our home theater back in operation. Doug came to our home and at our request did a complete review of our existing TV/audio/WiFi systems. Within a day he provided an estimate of equipment needed and labor costs to integrate and upgrade our setup. (Turned out we had built in speakers which made one of the sound bars redundant and we were able to return it for a complete refund.) We opted for a complete upgrade including a 'mesh' WiFi setup, Roku for streaming, new remotes and several other upgrades. After getting our go ahead Doug ordered the equipment which took about a week to arrive. We then scheduled an implementation date and Doug arrived promptly. Throughout the day Doug was extremely patient in explaining how things were connected and how they worked. We registered devices and removed loads of obsolete devices and cables. We now have a terrific setup in bedrooms, family room and basement home theater. Everything is clean, simple to use and state of the art. Can't say enough good things about how pleasant it was to work with Doug. His knowledge and experience are outstanding. He exceeded our expectations in every way. read more

Spoke with Doug about correcting a horrible install of Direct TV back in 2013 when we moved here. He referred me to check ith Direct TV about upgrading my equipment to wireless as it would provide better freedom of moving TV's around as needed and at less than the cost of him rewiring and sorting out my whole house wiring system. Not often, someone today declines to take you hard earned money instead of what's best for YOU without their making a single penny! Kustom Install will be my go-to company for all things of this nature from now on! read more

I called Doug at Kustom a couple months ago and he fixed a simple cable issue for us the very next day. At that time he gave us some great suggestions to improve our home entertainment system. Today we had those improvements completed and our system works great. Doug is very knowledgable, helpful and professional. Thanks for such great service. read more

Kustom Install, showed up on time and were very professional. Doug and Brad 2 of the installers were consistent in explaining each and every step. I would recommend Kustom Install to anyone. They are a great value for the price you pay. read more

Prompt and professional. I appreciate they didn't try and sell me an install I didn't need. So few businesses have integrity. I highly recommend them. read more

Doug is the complete package. He is technically talented, incredibly neat, always on time, and never in a hurry. It seems that every time Cox installs anything, we have to call Doug to come and put everything back together the right way! He is a real treasure! Mary & Steve read more

Doug is a great guy, from his estimate , to ordering parts, and then install, prompt , professional and neat, theatre came out great and Doug gave great input along the way that helped make a better overall outcome for My home theatre , overall I'll def use him again for further media and electronics for my house , if your looking for any media needs don't hesitate to contact this company , you won't be disappointed ! Thanks Doug read more

Doug was amazing! We found Kustom Install on Yelp and very thankful we did. Doug was so personable (even with our dog!) and professional. He explained everything very clearly, did quality work, was very diligent about cleaning up. Will definitely use Doug again for future home theatre projects. We only wish he could also be our plumber, electrician, landscaper, etc.! read more

I found Kustom Install with google search and when Doug called me back I was impress that he was more concerned with doing everything with everyones full knowledge and consent. he was not in any hurry to push something on me. He came and looked and we met. Doug is a very personable man and a pleasure to know. He made an estimate and an appointment of me. Doug was right on time and was quick to put all my wall mounted TV and wires in the right places. Doug also tested several times to make certain that everything was working and that it would continue to work. I will recommend Doug and Kustom Install to everyone! read more

Kustom Install did a great job mounting a TV on the wall for us. They were on time and professional. I would highly recommend them to anyone. read more

Doug from Kustom Install was great. He's efficient, offered us a great solution that's awesome and was able to fix some wiring issues we didn't know we had. I would highly recommend Kustom Install and especially the system we had put in! Thank you! read more

Excellent service. Came and looked at the job, provided a very reasonable written estimate and completed the job very quickly. Looks great and would use them again read more