My partner saw Dr. Kumar for a routine colonoscopy. After the procedure, the doctor came out to say that there were not meaningful results due to "poor preparation" and that he'd have to do it again in 2 years (rather than the typical 5). I was confused as my partner followed the instructions exactly, which involved taking MiraLAX and another OTC laxative pill. I told him this. I also said that when I had my own colonoscopy, I was prescribed Suprep. He said that would have been better. The nurse agreed Suprep worked better for her.
Why on Earth would they have directed him to do an ineffective preparation? That means they billed insurance for a procedure that was predictably ineffective. And now insurance is going to charge my partner a copay, and he can't get the test he needed covered by insurance again for several years.
This procedure should not have been billed, and the doctor should have been apologetic for the time wasted and offered to do it again correctly. read more