Got the best wash package. I guess I would hope the whole car would get cleaned. All along the…read morebottom of the car and back hatch didn't come clean.also did the interior cleaning. Some parts were done pretty good. But the windows and the touch screen on the dash, still only half wiped down. I addressed the windshield and touch screen before they started. Also All up in the wheel wells all muddy still. I was told that the package had under body flush. Was thinking about getting the full detail done but kinda scared. Car is a 23 not that dirty. Would have thought it would have come out better. Also big streaks on the dash like cleaner that wasn't wiped off.

I always love Quality Car Wash, the North side location did not disappoint. I don't get my car…read morewashed often, but when I do I get the Works, which includes undercarriage and tires. I love the way the car looks afterwards, no soap or wax left behind and service is always friendly. There are options for monthly memberships, but I haven't gotten one since I get my car washed maybe once every few months, more often in winter for salt. Will definitely consider one though when I use my car more for travel. The free vacuums are a huge bonus. You can access those before or after your wash and there are packages where you can get the wipes for the dash and windows also for DIY detailing. Now I just wish there was one closer to Allegan so I could go more often, not just when I'm in Holland!

Usually good gas prices, conveniently located at the only intersection in town with a stop light…read more Good selection of beverages and snacks, and it's a good place to buy Lotto tickets and surreptitiously loiter so you can eavesdrop on the juicy down gossip. Oops I hope I didn't let that cat out of the bag.

I had no problems while pumping my gas here. I did not go inside and interact with any of the staff.read more

Not a bad supermarket all things considered, but the rewards system is kind of a joke. You scan…read moreyour card for months and end up with up with a free head of lettuce.

Brought my car to get fixed here and almost died, part they replaced broke about 10 days after…read morefixing it, brought it back, they fixed it, broke again. $3k in suspension repairs and almost died twice. Do not bring your car here for anything other than an oil change. Will tell you they are straight shooters, rob you and send you on your way

Had to bring the minivan in to get shocks, struts and brakes done before the winter hit too hard…read more I drive past this place on my way to work and home every day. They had a sign that said they have no-credit check payment plans, so what a perfect place to take a vehicle that needs several repairs and it will all cost a pretty penny!?! I called to ask about the payment plan and the woman I talked to was so helpful and explained the whole program to me. She sent me a link in a text message to apply. I was approved, and then the shop got the van in the very next day. All repairs were done, and I picked it back up the next morning. The guy in the shop was amazing! He explained everything to me and answered all my questions. He even gave me very sound advice on my other vehicle. My payments ended up being very reasonable and I will have it paid off in 14 months. So easy!!!

I honestly cannot say enough great things about this place. They have detailed three vehicles for…read moreme now and I have been blown away every time. I felt guilty bringing my truck in as dirty as it was on the inside and they didn't make a peep about it. I picked up my truck and it was immaculate. I won't go anywhere else.

Check your vehicle for damage…read more I don't write this review with ease, but because it needs to be written. I initially noticed this shop (they were not recommended) when I shopped at Auto Accessories (next door) who I would recommend. I had an older truck I wanted to sell and they promised me they would detail it for $200 which sounded more than reasonable. Here are my issues with this shop. 1. No written estimate was ever offered. Although I wasn't worried about them escalating the price (which could have happened), it didn't detail exactly what they would and wouldn't do. That's a problem. 2. Driving by a few days later I noticed the truck outside and thought it was finished. When I enquired I was told by the manager that something wasn't done up to "specs" and needed to be gone over. Ok, I wasn't in a hurry anyway so I waited for their call which came a couple days later. Getting in the truck, I immediately noticed the drivers side window looked filthy. Huh? I thought maybe some dirt got blown up on it due to it being parked in a westerly direction and headed to the nearest gas station to wipe it off. That's when I noticed the actual problem. An employee has used some form of chemical on that window which ruined my window tint. It wasn't dirt on the window but pieces of the tint that had dissolved. 3. As I wrote above, the manager knew this, but in the end decided not merely to not attempt to repair it but even bother to tell me about this. (Despite the fact that his neighbor Auto Accessories could have repaired this quickly and inexpensively. 4. After letting off some steam I decided to email them- no response. I eventually went to confront them a few days later and they actual liked they weren't even aware of a problem. That was an outright lie to my face. 5. I was told my issue would be reported to the owner and its been weeks since- still no reply. Who really knows whether the owner really ever was notified. You make your own decision. To me there is absolutely no difference between failing to notify me of damage they did to my vehicle and borrowing a clients sports car for a joy ride when they leave it over the weekend. Both show an entire disrespect for the client and a complete refusal to be responsible with what has been entrusted to them. That's not worth any amount of money you might pay them or eventually costing you.

My gf was driving my car when it broke down on May 2nd. I got the car towed after hours and called…read moreon May 3rd when they opened. They were nice, polite and service was prompt. My car was done by 1230 on May 3rd. The price was affordable as well. And they even sent me the diagnostics. I hope to never be in that position again but if I am I will use them.

When Tuffy was broken into and my keys were stolen, I didn't blame Tuffy…read more I do blame Tuffy for failing to communicate basic information, for telling me "F you" and for calling me a bitch. First, the manager, I believe his name was Gary, barked at me when I stated I didn't want to file a claim on my insurance policy since the cost to replace the key would be below my deductible and would cause my rates to go up. (Unfortunately we only had the one set of keys). He stated per their insurance company I had to - so I did. When both the police and my insurance company said to get my vehicle towed right away so that the thieves couldn't come back to steal my car, which my insurance stated would not cover if I didn't move it as I am required to mitigate known risk, I made arrangements to do so immediately. We spoke to the staff at Tuffy 3 times that morning where we advised that a tow truck would be coming to tow the vehicle to the Honda dealership to have new keys made, and all 3 times were told "ok". The tow truck arrived and the fine folks at Tuffy sent them away, as we had not yet paid the bill for the work that was done. They didn't bother to call us when this happened. I'm not an unreasonable person, and I completely understand that the bill should be paid. Never having had a situation like this I wasn't thinking about anything but getting my car out of their lot as both the police and my insurance company advised. Had the folks at Tuffy said anything about the bill the 3 times we spoke that morning I would have paid over the phone immediately. I simply didn't even think about it. The manager informed me that they likely assumed I had already paid. Ok, fair enough. They could have given me a call when the tow truck was there to advise that I needed to pay right then or they would send the truck away - and I absolutely would have paid immediately. The kicker is that when I spoke to the managers at Tuffy and explained my frustration, having made a dozen phone calls during my work day to deal with this issue between Tuffy, the police, my insurance company, and the Honda dealership, there was never an apology. The manager told me it was common sense that they wouldn't release the vehicle until the bill was paid when I asked why no one called me before sending the tow truck away - again, I simply wasn't thinking about anything other than getting my car moved, and when I told him I wouldn't be doing business there anymore told me he wasn't going to deal with me and hung up on me. Nice. When I picked up my vehicle today and again told him I wouldn't be doing business with them anymore, he told me "fuck you" TWICE, and called me a bitch. So I would recommend that you look elsewhere for your vehicle repair needs.

Prompt service, excellent work, great price, friendly staff, excellent results, on time.read more

Appointment was made for a week ago last Friday after 4:00. Before 4:00 he called and wanted to…read morereschedule for the following Tuesday which at first was ok until I learned they had someone to move ahead of me because he had some jobs he wanted to get done to help winterize. We rescheduled for the following Tuesday. They had my phone and address never called, never came.

I have been lucky to have found a real group of diesel mechanics in Hudsonville and that's Kleyn…read more The mechanics at Kleyn have never let me down. The issue of trust is hard to find. The dealerships have let me down and I won't return to them for any reason. The pricing is very fair for the work that they do. I have never once had to return back to the shop for something that they forgot or didn't do. I can't say that for the dealerships.