I arrived at the tire shop to have the passenger rear tire replaced. When I first arrived, there was no one available to assist me. A worker eventually came out and initially showed me a used tire that was in poor condition. I declined because it appeared to be in similar condition as the tire I was replacing.
The employee then showed me a new tire and quoted me a price of $120. After speaking with another employee, the price changed to $145. A third employee then quoted $150. When I questioned why I was being given different prices, the employees discussed it among themselves before finally agreeing on a price of $140, which I accepted.
After the passenger rear tire was installed, I drove away but noticed the tire pressure monitoring system was taking much longer than normal to calibrate. I returned to the shop, and after some time the system finally registered.
At that point, the employee checked the newly installed passenger rear tire. However, he then went to the driver-side tire, which was not the tire I had brought in for service and was not part of the work I requested. He began handling that tire and told me he was checking the air pressure. I did not understand why he was working on a tire that was not being serviced.
I left the shop, and almost immediately after driving away, the driver-side tire began rapidly losing air. I contacted AAA for assistance. The AAA technician inspected the tire and informed me that it had been sliced.
I cannot say exactly how the damage occurred. However, I am concerned because the driver-side tire was not experiencing any issues before my visit, it was not the tire being replaced, and it only began losing air immediately after an employee at the shop handled it. Given these circumstances, I believe this matter should be investigated, and I request that any surveillance footage from the time of my visit be preserved and reviewed read more