I wanted to express my sincere appreciation for the outstanding work Sean and his team recently…read morecompleted. Their dedication to their craft, responsiveness, and attention to detail were evident throughout the entire process. They installed a completely new roof for me and even went above and beyond by fixing my porch and replacing a few missing shingles. Their commitment to quality and customer satisfaction truly stood out. I will definitely be using your services again in the future. I'm saving to fix that back porch and a few windows.

I am NOT one to do this because I also work for a small business. However, when someone is so…read moreegregiously out of line it surpassed unprofessionalism into the realm of pure disrespect it's important that people know. As most of you know my parents are retired and are in the process of placing their house on the market so they can move south to Tennessee. Things need to be done in order for the house to be placed in its best condition to ensure my parents get the best bang for their buck when it comes to the property. For the most part they have done things on their own, painting rooms, replacing floors, etc. However, given my father's age he reached out for help to deal with the siding of the roof and soffit's. This is where it gets ugly. My parents hired Top Notch Contracting to come take care of this job. Dad had some appointments out of town, so the work was left for them to handle with nobody on site. Today these guys showed up (unannounced) didn't check in with my parents to say they were on site and just started to unload their equipment. My dad went out to discuss the issues he had with the various mistakes that this "contractor" has performed. Upon the discussion Sean was IMMEDIATELY dismissive. He told my father that the work was sound, made excuses for the mess that was left behind, and tried to brush aside the various damages that had occurred from the job. When my parents attempted to bring the issues, they had with the work to Sean's attention he responded with "It doesn't matter what I did you would've bitched about it anyway". At this point I advised my father to just leave the conversation and send this "Contractor" on his way. At that point the employee Sean told me to shut up and "not talk to his boss". I informed him that he was on my parent's property and I was allowed to speak candidly. This person then stepped onto the road and said "I'm not on the property anymore come say that to my face!" Never, in my life, have I been treated so aggressively and disrespectfully by a business. I expect that kind of behavior from the teenagers at the Ice Arena but I was taken aback to have that happen in my parents front lawn from a contractor. At the end of the day I am writing this to warn everyone that: A. This company will not stand by their work and will be combative if you confront them about your dissatisfaction. B. The owner of the company allows his employees to belittle and verbally assault his customers without consequence.

Inspection was not completed. Inspector showed up with concerns. We tried to contact but no one…read moreresponded.

If I could deduct ratings I SURLY would. Estimated in Nov,2024. Was told by salesmen (Burr…read moreWilliams) it would be done in 3 to 4 weeks. Asked so you install in the winter? YES he says, (thought it odd but ok) signed and put half down in December,2025. Crickets!!! March 2025 comes around and the dog and pony show starts. Call Burr Williams to CANCEL!. I'll have my manager call. NOTHING!! 2 WEEKS GO BY. I call and talk to some (I won't say) Told him I wanted customer service, (guess none exists) Told him the same, AGAIN, I'll gave my manager get ahold of you, EVEN DOUBLE CHECKED MY NUMBER... YOU GUESS IT!!! NOTTA!!! SO, I happen to get ahold of his email and sent requesting refund. NOTTA. SO,, by this time it's late march, Installation guy calls to schedule on Friday. Told him it was canceled and would have to get ahold of his manager. NOTHING!!! NO CALL,,, NO EMAIL,,,, NO SPAM IN MY FOLDER!!!! NOTHING!!!! Called again (installer) said I wanted my deposite back and he said,, wait for it,,, I thought my manager took care of that, NOPE!!!. SO, I send another Email to Kevin Donovan, pretty much demanding deposite promptly. (What I had to finnish the install payment I had to use for unforseen problem. I and I need the deposite also) SO,,,, May 11,2025 (how may months?) He sends me an email stating he sent an Email a while back (no ya didn't, no spam either) this states by contract I had 30 days to cancel? Sounds like a scam to me, what say you?. BUT, I can pay the remainder (I have no resources or can afford a loan) or Bless them I can put it towards something else? At this point. TOTAL MISREPRESENTATION OF SERVICE. TOTALLY NO INNER COMMUNICATION. ABSOLUTLY NO CUSTOMER SERVICE. At this point,,, I would not let them change the screen in my window. It probably would take a year to get done. ALSO DO NOT GIVE A DEPOSITE!!! Better off just setting it on fire.

I am very satisfied with the work done on my roof. Jeff and his crew were punctual and work was…read morefinished in 3 days. I strongly recommend Accolade Roofing.

From the owner: Owner and operator of Accolade Roofing, Jeff Longstaff, brings seventeen years of the roofing trade…read moreexperience to each new project. With exceptional emphasis on organization and detail, Jeff provides a safe and enjoyable worksite for homeowners, neighbours, and his team. Accolade Roofing is committed to building positive relationships in and around the Brockville community. Whether you are in need of a repair, or a replacement shingled roof, owner and roofer, Jeff Longstaff at Accolade Roofing, will guide you through the process of choosing the right shingle and materials for your home. Special care is taken daily prior to leaving each job site as to maintain property standards and ensure customer satisfaction.

I would highly recommend this company. So efficient and hard workers! The owners pleasant…read morepersonality makes you comfortable right from the start and work with their customers with no problems. The clean up was super! You would have never known anyone was here . I am beyondnpleased with this company. Better get their number Cheryl obert​

I've used Willett's for years ! Never a complaint ! Excellent quality work at an excellent price !read more

Stay Away.... he drunk texted me (many times ) I told him he couldn't work because he wasn't…read moreinsured. After his drunk irrational rants - he blocked me. He managed to cash my deposit check though. he drove to Watertown (from Gouverneur) to cash it... red flag I missed. I won't miss the complaint to State Police.

Very fast to respond! Hoping the bid process goes well. So far so good. Will report back.read more

Mr Taylor's construction and general contacting business…read morehas excellent quality and value for your money. His genuine forthright information will not surprise you with what he says about the price and quality of his work. I highly recommend his roofing quality for your home.

My new roof was just completed & I must say Bob Taylor & crew did an awesome job! Looks great &…read morethey protected my landscaping during the entire job. Crew did a thorough cleanup & I would highly recommend them! Thanks Bob for a job well done!

Needed new rear siding done, he came same day for a quote. Very reasonable price. Job was done in…read moreone day the same week. Very responsive, took the garbage with them. Would definitely recommend.

From the owner: ( Service provided: Siding, Roofing, Gutters, Repairs , Aluminum trim , and moreread more

Great family company, based on my senior mother's conversation. They addressed my mom's concerns,…read moreand made her feel so comfortable, which is not easy to do. Great to know there is someone old school to call, who we can trust!

Exceptional! Not only did they replace the roof weeks earlier than any other roofer we contacted,…read morebut the knowledgeable crew was professional, respectful and friendly. We're thrilled with the job - it's made the house look so much better. Truly one of the best home repair experiences we've ever had. We highly recommend Wilson Contracting!

We had Aidan do three re-roofs for us now. Very professional! He put tarps all over so as to not…read moredamage my plants and shrubs around our home. His staff were polite and very nice. He also did a couple of rentals for us and was done in a few days with little trouble. His rates a very competitive as I got three quotes each time and he was $2000 cheaper than the closest quote. He also used architect shingles which are good for 25 years.