We have a big old drafty house. Our furnace needed to be replaced. The Merkley's were recommended…read moreto us by a friend who was in the heating repair business. They came and gave us an estimate. They were true to the estimate. They explained all the work that was going to be done. They had suggestions for adding heat to our kitchen which had always been under radiated. They set up a starting date and THEY WERE THERE!!! Very dependable Very knowledgeable Very professional And very clean. Highly recommend them Ellen S.

Very knowledgeable in every area including plumbing, HVAC, snow removal, and more! Owner is very…read moregood about keeping job cost down, but still completing a quality job. I would recommend him for your next project of service call.

the new reality: ZERO rating. Sorry to say...As they let us down, at the worst possible time, when…read morewe had water cascading down from the upstairs, and after we reluctantly called another company for help, they out of, so some kind of angry outburst, further let us down as a loyal customer for many decades by insulting us even further, by saying they would no longer service our plumbing needs. We were cut off and they seem to arrogantly take pleasure in cutting us off. Why? We did nothing wrong! Any home owner with the same predicament, would have done the same thing, We liked Leon (the founder we think) and generally liked most of their prompt service and were shocked by their lack of understanding in this serious situation, lack of professionalism and zero empathy, four our dilemma with water pouring down to our first floor and below. We did nothing wrong, as they indicated that they would not be there for at least three hours, and with damaging water everyone know that every moment counts and damage could have been extremely bad. Our feeling is that we had no choice, but to see if another plumber could help stop the flow, and save the day! 1000 Island Plumbing came in 15 minutes!!! Solved it quickly! Whew emergency over! I waited many, many months to post this, as they used to be a Triple A company, for us over the years, with the founder always going the extra mile for us, on the various plumbing events we had. We felt nothing but good will towards them, but this seemed totally unfair on their part. We wish them well...

Reabel's scheduled our repair promptly, arrived on time and completed the job quickly. There were…read moreno unpleasant surprises when we received the bill. We'll definitely call on them again!

Very happy with this company. Good people, fair price, great work. Highly recommend. They actually…read morecall you back.

awesome crew. very hard working 5 stars all day long. very reasonable with prices and they…read moremake sure everything looks nice before they leave. very impressive

Stay Away.... he drunk texted me (many times ) I told him he couldn't work because he wasn't…read moreinsured. After his drunk irrational rants - he blocked me. He managed to cash my deposit check though. he drove to Watertown (from Gouverneur) to cash it... red flag I missed. I won't miss the complaint to State Police.

Very fast to respond! Hoping the bid process goes well. So far so good. Will report back.read more

This is what I just sent to the owner , Matt Bates. Just…read morewanted to let you know that since you foamed in under the bathroom, we have not had anymore frozen water lines or traps. Last night was true test and everything is fine. Thank you for a great job. You can use us as a reference anytime. Thank you again. Bob and JoAnne Kramer

Another unfortunate communication from Lightning Electrical Services (Gouverneur, NY).. He stole…read more$$$ from my family - took a deposit and did nothing more than poor a 3x4 concrete pad... claims to have purchased a generator???? Hmmm Wonder where that is ??? See recent posts. Let's see what NYS has to say....

Eric took care of a faulty stove outlet for one of my rental properties. Not only was he very…read moretimely at getting out to look at my problem, he knew exactly what needed to be done to solve it when he came out. That day he put me on his schedule and gave me the date/time of when the repair would be done but to my surprise he contacted me about a week later to move me up and getting it done sooner. Job was completed today and couldn't have asked for a more professional service.

I have used this company twice now for a deep cleaning after tenants have moved out. Both times the…read moreunits have been heavily soil with large amounts 9f personal belongings left behind. BB's crew cleaning came in did such an amazing job. They are priced very reasonable. They are so accommodating and easy to get in contact with. Will definitely use them again when the time comes.