I recently tried to heat my pool and kept getting a loud banging noise from the heater before it…read moreshut itself off. I was worried it was going to be an expensive repair, especially since the heater is only two years old. After doing some research and suspecting either low water flow or calcium buildup, I decided to go with Precision Pool Tech because they offered a lower service call price than the other companies that responded. I'm glad I chose them! It turned out the problem was simply a handle I didn't realize needed to be turned to allow proper water flow through the pipes. Although I was a little frustrated that I hadn't known this sooner, the technician was great. He checked the calcium levels, made sure everything else was running properly, and took the time to explain what he was doing. Very knowledgeable and professional--overall a positive experience.

The pool and adjacent spa came out great with the new pebble tech surface and new tile edging. The…read morelights on the other hand are a sore spot. Still waiting for replacement lights, currently the niches are bare. Who doesn't first check the size and availability of lights and niches before the resurface? Still waiting on lights since 2023!!! Response is by text and pointed to the partner!

We bought a jacuzzi from Jeff and he has done an amazing job. Quality jacuzzi, set up was…read moreprofessional and he has been great to work with, he has gone above and beyond for us. I will definitely recommend him to friends, clients, neighbors and family. Thank you!!

Hot tub was leaking. Made appointment with Jeff to come and check out the hot tub which is an above…read moreground unit. He arrived and diagnosed the tub needing some replacement parts. Ordered them along with a new cover through him. Parts installed and found another issue. Taken care of and unit is up and running. Thank you Jeff for being tenacity and seeing the repair process to the end result of no more leaking hot tub. The new cover is great and the price was very competitive.

Friendly, reliable and professional. Never any problems with…read moremy service or any help I need with my pool and equipment. Travis is always responsive and helpful.

I have been nothing but pleased with my service from Carter's. After switching three times and…read moretrying to do it myself, I was finally given Travis' number. He is on time. Prompt. Helpful. Honest. And good to my dogs! I cannot recommend this company enough (and have many, many times.)

DJ is highly responsive and communicates timely. He quickly diagnosed the issue with my 20 year old…read morespa and offered multiple solutions and suggestions to save parts costs. I opted to source a circuit board online and DJ offered to walk me through the change via FaceTime (since I'm fairly handy) or come back and install it if I run into difficulty. DJ is a professional and a pleasure to work with, a breath of fresh air compared to the many fake spa techs out there. His service charge is 25-30% less than most so-called spa companies.

DJ is the man. Took my call, spoke to me professionally and showed up ahead of schedule. Highly…read morerecommend!

Amazing pool service company. I have lived in Arizona for 25 years and have not had a better pool…read moreservice! They are honest, professional, knowledgable, and extremely reliable! Highly recommend. Family owned company that pays attention to details!

Dan & Teresa proved to be honest, helpful & great communicators. They wound up not even invoicing…read moreme for the visit. Please call them if you want the kind of service and response that is unfortunately tough to find these days. Can't recommend them highly enough.

Had an issue with my pool heater. Tyson was able to diagnose it over text messages. Simple fix but…read moresaved me a lot of time. Will call Sapphire next time I need help!

Exceptional Experience with Sapphire Pools!…read more If you are looking to remodel your pool, I cannot recommend Sapphire Pools enough. They just finished a complete overhaul of our pool, and the results are absolutely stunning. A huge thank you to Tyson, who oversaw the entire project. From start to finish, Tyson was a total pro--super communicative, transparent about the timeline, and clearly committed to high-quality work. He made what could have been a stressful construction project feel smooth and manageable. It's rare to find someone who takes this much pride in the details, and it really shows in the final product. The crew was respectful of our property, worked efficiently, and left us with a backyard that looks brand new. If you want the job done right the first time, ask for Tyson at Sapphire Pools. 5/5 stars - we couldn't be happier!

Nick is amazing with communication, transparency with what needs to be done and why, and follow…read morethrough. Helped us replace our hot tub pump and it runs perfectly. Thanks Nick!

I had a complex repair for my hot tub that required an extensive amount of plumbing changing of…read morepipes. Nick was extremely impressive with his diagnosis and quickly fixing the issue. He was super responsive and maintained a clear line of communication around timelines and cost to repair. Highly recommend him! He works late evenings and weekends & provides reliable service.

We have a 19000 gallon pool and we tried to get this pool clear. Had Cory and Brett come out and…read morelook at this and they diagnosed the issue right away. I thought it was going to be a singular issue and it turns out it was a few things that had been neglected since we purchased the house. They are super honest and will guide you through the process and letting you make the decision on how you would like to handle the problem. They constantly check back and visited several times to make sure things were going according to plan. They are relentless in making sure the end result met your expectations. It's very rare that you come across honest trades people but I would recommend them to anyone.

Cory & Brett and their team are experienced pros, but even better, tell you the truth like a close…read morefriend would. No BS, no selling. They talk to you like a doctor - asking questions to understand what you really have going on. They diagnosed our problem that caused ongoing algae problems this summer, and quickly did some repair and maintenance, including replacing the sand in our filter, and emptying, cleaning and refilling the pool. Gave me some great advice, as well. Great work, great guys, knowledgeable and fair price. We have an older (1977) 30K gallon pool with side spa, with two pumps, a bubbler and gas heat. Northeast Scottsdale.

I called Westmoreland Pool for the first time yesterday and talked to Clay. I've been struggling…read morewith high pressure for most of the summer and no one could figure out why. Clay diagnosed the issue very quickly over the phone and told me exactly what to do. I couldn't believe it could be so simple but he was right and my pool is working great now. Wish I had found him sooner!

After the passing of my husband this company took on the task I found myself in the maintaining my…read morepool. This gave me a peace of mind during a very difficult transition in my life. Giving me one last thing to worry about. My pool looks greats!

Aurelio showed up early and immediately began evaluating my issue. There were a couple of different…read moreways to attack the problem and he chose the one that was the best value for me. I will use them again for sure!

These guys where very knowledgeable and friendly. Showed up on time with no upfront payment and…read moreoffered a good price to replace my pump. They took apart my pump and show me exactly what happened... it was fried!! Water got in and burnt out the drive! It's hard to find honest and these guys proved to be honest.... Give them a chance.