Perfectly happy with rental my home through Niche Properties. The property manager has been…read moreresponsive and informative throughout the transfer from another company, the search for a tenant and keeping me in the loop of any issues that arise. Cleaning and repairs have been taken care of quickly and at a reasonable price. It became difficult to trust property management companies after a horrible experience and since I live so far away. After a few short months, I feel confident that Niche Properties conducts business in my best interest as well as tenants.

Wonderful experience with this firm. They went above and beyond and were friendly, knowledgeable,…read moreprofessional, prompt and great to work with!

My husband and I rented a home in SC from CLT Prime Properties for almost a year and a half and had…read morea very good experience. CLT Prime Properties negotiated a few items in the lease for me with the owner. I was having difficulty finding an owner or property management co that was willing to accommodate me - this is the benefit of working with a local company rather than some of those large corporations that own rental homes and are inflexible. Shannon and Wendy are reachable and responsive. We had some issues with an appliance and with the heating system in our rental - Shannon was on top of getting repair/service companies sent out and getting the issues fixed promptly, even at the beginning of covid. The property we rented was nice but wasn't the cleanest on move in. We got it in much better shape before we moved out and Shannon refunded our entire deposit . I did not expect that would happen based on prior rental experiences with property management companies. I was pleasantly surprised with our entire rental experience. After we moved out, Shannon picked up Amazon packages that I mistakenly had shipped to the rental, and he shipped them to me out of state. He also contacted us a few times when the owners' packages/mail were delivered to the rental to help the owners. Wendy sent me a very empathetic note about a personal situation I was experiencing because she had been through it herself. These folks are kind and honest, and the people they have working for them seem to be of the same character. As a renter, I highly recommend CLT Prime Properties.

Finesse is one of the most professional realtors I've encountered. Her attention to detail is…read moretop-notch.

From the owner: Finesse Lyons is a multi-talented professional with a diverse background, combining expertise in…read morereal estate, music, and customer service. Operating in North Carolina and South Carolina, Finesse is a licensed Realtor who has made a name for herself through dedication, skill, and a commitment to serving her clients. As a business owner, Finesse brings a wealth of experience to her real estate practice, specializing in various aspects of property transactions. She is a certified Military Relocation Professional (MRP), enabling her to assist military families with their unique needs when buying or selling homes. Additionally, Finesse is a Certified Short Sale and Foreclosure Resource professional, providing critical support to clients navigating these challenging situations. She is also a Landis Certified Agent, reflecting her comprehensive knowledge in the industry. Finesse is a dedicated customer service professional, consistently delivering outstanding experiences to clients and stakeholders. She is a proud member of the Canopy Realtor Association Diversity and Inclusion Leadership Alliance, reflecting her commitment to promoting diversity and inclusion within the industry. Additionally, Finesse serves on Canopy's Fair and Affordable Housing committee, advocating for equitable housing opportunities for all. With a strong sense of community and a passion for helping others, Finesse embodies the values of professionalism, creativity, and inclusivity.

Kate was a pleasure to work with. She agressively marketed our home and worked with us to develop…read morethe right strategy to sell our property quickly and at a fair price. I'd highly recommend Kate to anyone needing help buying or selling their home.

Kate is the cream of the crop and I truly feel that anyone deciding not to work with her is doing…read morethemselves a disservice. My situation - I was looking to sell my home in Ballantyne, but also living 2300 miles away in Las Vegas. After speaking to multiple agents, we chose Kate based on her amazing personality, responsiveness, clarity when it came to the selling process, and realistic confidence in the current market. Admittedly, being 2300 miles away, I was a bit nervous working with an agent I had never met in person, but Kate treated us like we were next door neighbors. She helped me facilitate EVERY aspect of the sale, from prep, necessary repairs, inspections, photos, measurements...you name it and she was on top of it. BTW, we also ended up receiving 3-4 offers within 3 days :) If we eventually make our way back to NC, there is only one agent that we will be working with and it's Kate Terrigno. Thank you, Kate!

We rented a house that they manage on behalf of an owner. After signing the lease and getting the…read morekeys, we did a walk through and saw that the tub was still dirty, there was mold in the refrigerator, dust on the ceilings, stains in the carpet, paint overspray that's on the floors and light fixtures, and my favorite moisture under the flooring where the toilet 'sits' in one of the bathrooms (the front of the toilet is held up by a piece of wood). Then as we went through the move-in check list we discovered that the kitchen sink was stopped up. I guess this would account for that mold that was in the refrigerator as there was nothing with which to clean it. How was this clogged not detected before we moved in? I'm not sure if they even did a move-out check list before we moved in because one of the major items that we were on the hook for after we moved out was something that was pre-existing. We were told that we should have made them aware of the issue. Okay fine and maybe they need to improve their move-in check list as there's no where to document damage to countertops in the kitchen. Given that the place had not been fully cleaned out when we first visited this house in Brownestone as evident of an adult potty right there in one of the bedrooms and trash in the kitchen area, I should've known a thorough walk through had not been done prior to us taking possession. Or maybe they just don't care. We were also on the hook for lack of yard maintenance. When I asked them for proof they sent me not an invoice, but a picture of house that wasn't even the house that we rented. So you're telling me that the landlord and KPM do not know what the house looks like, but are adamant that we did not maintain the yard. We were on the hook for a unidentified house's lack of yard maintenance and were told the owner was generous with the amount that he charged. There were two other things that we were held responsible for and guess what, we hold ourselves accountable for that. Speaking of accountability, I'm not going to go into the fact that they were adamant that I had not returned that key when I said that I did. After showing them my timeline of the date in question per my Google Maps history the narrative changed, but it still was not acknowledged that we had not heard a peep from them within 30 days after we moved out and were no longer in possession of the property (not even with an interim list). I thought there was some law against that? After considering legal options, I just didn't and don't have the bandwidth to pursue. During the 17 months that we rented this house, it felt like we were submitting a maintenance request every.single.month. I'm not talking some minor stuff. I'm talking about the kitchen sink that didn't drain (this was right after we moved in), raw sewage backed up in the tub and shower (this happened twice...seems to happen after heavy rains so maybe they should take note of that), they didn't have a carbon monoxide detector installed (this is the law btw), the refrigerator leaked (leaked for over a year and it's as old as the house), leaking roof, toilet water constantly running (once it was finally fixed our water bill was reduced drastically), leaking water heater (it's as old as the house and it did its duty; time to be replaced)...In the beginning they were good at responding, but after a while I guess they were like here we go again (maybe they were just overwhelmed with requests from their other properties). It got the point that the appliance company mentioned that they had been out to the property a number of times. Shout out to Cliff because he was spot on with the issues every time he came and he was efficient. Also, I understand things happen and they can't predict when things go sour so I won't fault them on that entirely. My take away from this experience is to document.every.single.thing and submit it to them ASAP...otherwise they won't believe you even if your tongue was notarized.

Worst management experience ever. I've been a landlord with this firm for quite some time, but I…read morecan no longer tolerate the consistently delayed responses, lack of attention, and poor tenant screening and management. The overall quality of service has been extremely disappointing.

DPM is fantastic. The entire team really cares about their clients , property owners and tenants…read morealike, and the properties under their management. Very responsive, knowledgeable and reliable.

**Renters & Property owners BEWARE** If I could leave…read morenegative stars, I would. We began renting our home in February of 2020. Initially, we were pleased with the property management. However, that quickly changed. There is not an emergency line for after hours or weekends. God forbid your air/heat go out or there's a water leak. You can't have anyone service the HVAC because you're a tenant. So, you just suffer through whatever weather element you're enduring. Our hot water went out one day. You have to fill out a maintenance request and give three available days/times. Again, when it's urgent, there isn't emergent services provided to have your issues addressed. I was unable to shower comfortably, wash my clothes, do dishes, etc. I called to see if this service request could be complete within a timely manner. I ended up speaking with Derek, the owner. I am obviously frustrated they aren't adequately attended to the home's needs but I am not using profanity or becoming ugly. Derek proceeded to tell me "do not back talk me!" Surely I misunderstood him, so I asked what had he just said to me and he confirmed, "do not back talk me." I was in absolute shock this was the owner of a property management company speaking to a tenant as he had. Eventually, their "vendor" came by and sure enough, the water heater needed to be replaced. Their vendors are whomever they can scrounge up that day to do some work. However, Aleksander was always helpful and polite. This passed summer, we noticed the HVAC was struggling to recover. The house is 16 years old with an original unit. Getting someone to come take a look was an absolute nightmare. We filled out the maintenance request. A vendor reached out to us and stated he would be by at a certain time. He text us later to say he was sick but would let us know if he needed to reschedule. We never heard back so, as one would assume, we awaited our appt time. Nobody showed. I contacted the vendor and he showed me the screenshots where he let Derek know he wouldn't be completing the job due to illness. Derek didn't even had the common decency to contact us. My husband reached out to Derek and we were told they would come by "when we see fit." Derek also threatened to terminate our lease with an eviction notice, which would be illegal LOL, which he now denies. That was the icing on the cake for me. I found the information for the property owner's and contacted them directly. Within an hour, Eddie sent an email 9pm at night to see if someone could come by the next morning. Eddie and a vendor came by to check the HVAC, a water leak and fix a toilet. We had been told prior, by Aleksander, he placed more freon in the unit to get us by but it needed to be replaced and he would speak with the boss. Eddie acted like this was news to him and offered no reassurance except, "well, when it finally dies we will replace it." We have been out since 9/1/2022 and I waited to write this review to ensure we would get our deposit back and also, to make sure it would cash. We spent $750 to have the carpets professionally cleaned, along with the house and a room painted just to ensure they wouldn't attempt to be vindictive. Derek puts on a flashy front for his website but behind closed doors, there is not a professional bone in his body. He is laughable in the surrounding realty world. His ego far exceeds him and for the life of me, I cannot fathom why. Listening to Derek pitch a fit like a spoiled frat boy is comparable to nails on a chalk board. Eddie is guilty by association. I will say, he is the more tolerable and quant of the two. Tiffany in the office is an absolute upgrade, to the nasty woman they had prior. I am so thankful we were building a home and this lease was temporary but I feel for the people on here that solely relied on them for housing, just for empty promises and ruined rental histories. I filed a formal complaint with the BBB and to no surprise, Derek lied in his response. These are just a FEW examples of this wretched management company. My dog could run a better business. Don't. Do. It.

They was upfront with if they could help. What to do because they weren't unable to assist & many…read moreof them are still pondering other suggestions to help. Which is extremely helpful when you are running out of your own.

From the owner: Meet Ryan Hollins…read more Trusted Charlotte REALTOR® with thirty years of Local Expertise "For over three decades, I’ve proudly served the Charlotte, NC community as a dedicated real estate professional. I’m here to provide personalized guidance, tailored to your goals, with a focus on informed decision-making and long-term value. As a licensed REALTOR® through the National Association of REALTORS®, I bring not only proven credentials but also a deep-rooted commitment to responsible homeownership and sustainable living. Whether you're navigating your first purchase, upgrading your lifestyle, or preparing to sell, I offer the knowledge and support you need at every step. Above all, real estate is about relationships. I believe in building meaningful connections, contributing positively to our community, and helping my clients achieve more than just a transaction—it’s about realizing their real estate aspirations with confidence. If you're seeking a trusted, experienced partner for your next move in the Charlotte area, I’m here to help."

I was in search of a Rental property and found the Fulcrum Property Management Company. Mr. Owens…read morewas very thorough in explaining line by line of the terms and agreement and did a walk through of the property. He was very professional and it is very hard to find this in some real-estate these days. Some people just send you documents and have you send money, Not this company. You meet you talk through everything. They are very very Professional and I thank them for that. Please visit fulcrumpmgmt.com and see the services they can provide and how they can PROFESSIONALLY help you.

From the owner: Fulcrum Property Management is a full service property management company with more than 21 years…read moreof experience. Our experienced & professional staff and our vast range of services ensure that you & your property are taken care of properly.

Amazing group of professionals! I was looking for a home and their knowledge, competency and…read moreresponsiveness were unparalleled. They listened to my wants/needs and executed with precision!

From the owner: The Property People Group provides full-service property management. We would welcome the…read moreopportunity to accommodate your real estate needs. Property owners and potential tenants can contact us.