This place was awesome! Great service and work. I called to get some tires replaced and they were…read moreextremely helpful and spoke great English. The guy that helped me was pretty funny too. They took the VAT form and took the time to explain everything and even showed me the problem with the tire that needed to be replaced.

Last Monday we drove our campervan in as the business was closing for the day. We had a puncture…read moreand a bad spare tyre on, and hundreds of miles still to go to get a ferry. Vergoelst Reifen were wonderful, one of the service engineers stayed late to replace the tyre with a good one, checked the other side tyre and added air. They proved a true diamond for complete strangers who they knew would never be returning for more work. Thanks.

Every spring and fall in Germany summer and winter tires get exchanged. So folks usually own both…read moresets. When I was young dad and I would do it in the driveway and store the spare set in the garage. Fast forward 40 years. Dad's in a wheelchair and we've got no garage. But no worries. We can just take our vehicle to Vergölst and they take care of everything including storage. And if you don't want to bother with taking your car to the TÜV, they'll do it for you too!

Excellent businesses. They speak English, and have fixed both my truck and motorcycle. They accept…read moreVAT forms; their prices are very reasonable; they don't force you to order replacement parts from them, and they won't turn a wrench without your permission. This is my go-to garage here in Germany! Absolutely fantastic service! A word of caution though: due to their excellent service, they are very busy and you will need to call them to check the status of your vehicle. Don't wait on them to call you, it could be a while.

Second time I have had work done here. Body work and now clutch replacement. My car was towed, and…read morean estimate was given free of charge.. After the assessement the telephoned for permission to work and only did the work I authorized them to do. They also provided a rental for the duration of the time, which was cheaper that most of the other rental companies around K-Town. All work and service was done for a very fair price and in a timely manner. I would go there again and recommend to a friend.

My experience with Micha's Autoservice was a combination of quality workmanship and inconsistent…read morecustomer communication. I brought my truck in after it failed inspection due to two issues: the handbrake and the right reverse light. From the beginning, I provided everything the shop requested, including my USAREUR registration, VAT form, and the official inspection failure report. I understood that some replacement parts had to be ordered from the United States, and I never expected the shop to control shipping times or unexpected mechanical complications. My concern throughout the repair was not the delay itself; it was the communication. As the repair progressed, I often had to initiate contact to obtain updates on my truck. When I asked whether the remaining parts had arrived and requested an updated completion estimate, some of my questions were met with defensive responses rather than straightforward customer service. During one conversation, I was asked whether I expected to be informed about "every single screw" being moved on my vehicle. I was also told that accepting my truck without an appointment had been "a favor," even though the shop had agreed to perform the repair. From my perspective, I was simply trying to obtain timely and accurate information so I could plan accordingly. Had proactive communication been provided from the beginning, I believe much of the frustration experienced by both parties could have been avoided. To the shop's credit, communication improved significantly during the latter part of the repair. I began receiving shipment tracking information, regular status updates, explanations regarding the wheel bearing repair, and advance notice when the truck was ready for pickup. When I collected the truck, some of the repairs were explained to me before completing payment. Most importantly, the repairs were successful. My truck passed its follow-up inspection without any issues, confirming that the mechanical work was completed correctly. Good customer service is measured not only by the quality of the repair, but also by how customers are treated and kept informed throughout the repair process. Micha's Autoservice clearly has capable technicians, and I hope they continue building on that by providing more consistent communication from the beginning of every repair. Although the repair itself met my expectations, the overall customer experience did not. For that reason, I believe a three-star rating fairly reflects both the quality of the repair and the level of customer service I received.

Disrespectful & Unprofessional. (BEWARE)…read more Recently made an insurance claim to get repairs on the trunk of my car and was assigned this repair shop. (Note that my car is wrapped). I mention to them about the wrap and they said the paint needs to dry for 3 months prior to wrapping the car so that it doesn't create bubbles which I said that's fine I can wait. Upon receiving my estimate from my insurance company in an email chain that includes the insurance company, myself, and Michas, the estimate excludes the costs for a wrap and new spoiler that is covered by the insurance company. I replied all about the person conversation that was held between myself and Michas regarding the wrap, to make sure everyone is on the same page and no one is blind sided and ensure that there is paper trail and proof so that wrapping actually does happen (you never know). This morning (26 Nov) I received an email in German from Michas that I assume was intended for the insurance company that was unprofessional and disrespectful. (I've attached the email both in German and its translated version for your entertainment for privacy I've redacted certain information). After receiving that email I'm not 100% comfortable in the lack of integrity that Michas has and requested to take my business elsewhere.

Very friendly and up front with me about my car. I felt the prices were very fair and that he…read moregenuinely cared about fixing and working on my car. Highly recommended!

Outstanding service. Straight forward with prices and fast. Honest mechanic and customer service…read more RECOMMENDED!

My experience with Pulaski Automotive has always been good. I regularly get my oil change here and…read morethe process is smooth, efficient, and quick. If you are new to Europe, these are not Wal-Mary prices but better than on the local economy. The appointment process is also done well and I did not wait long for my appointment. Overall very pleased with each experience.

Quick and affordable service for US spec cars. They take VAT forms. Very happy with service.read more

Great service; went above and beyond! Friendly, competent, and great communication throughout.read more

A family mechanic shop; with the cleanliness of a dealership. I was able to drop my car off the…read morenight before; and it stayed locked behind their fenced-in property. They worked on it first thing and kept me updated via phone calls. From the receptionists, to the mechanic who explained to me the problems; everyone seems to have conversational English. They also take VAT forms and are reasonably priced.

Great mechanic, awesome server and reasonable prices. I have trusted Mr Roth for three years to…read morework on my American and European cars and have always been satisfied with there work. Speaks great English and can use VAT for multiple cars. Has allowed us to drop off our car when he is booked and usually gets to our car the same day. Allows you to bring in your own oil and fluids to save money. Won't be disappointed.