Worst Krystal's I have ever had. Just went through drive thru and ordered 24 burgers with cheese plain and specified ONLY cheese. Also ordered 5 chili cheese pups and 2 fries. Took 25 minutes to get our food that cost over $60 and when we got home the burgers had no cheese and extra onions, the chili cheese pups look like they were just thrown in the container and the fries were undercooked. read more

They ignore the drive through. Have 0 customer service skills. All it takes is " I'll be with you in a moment" but apparently they don't care and are too trashy for that. Wasted 5 minutes at the drive through menu and 5 minutes at the window. Hello hello???? They just looked at me and ran around the restaurant doing end of shift duties is what it looked like read more

I've been to many Krystal's, this one was the best by far! The food was fresh, hot, and delicious. Order was taken and filled correctly. Staff was very helpful and friendly. Restaurant was spotless. Definitely a great visit. read more

Ignored everyone in the drive thru. Multiple cars went to the window to try to order and got ignored there too. Dont waste ur time

This Krystal location was open, first and foremost. The inside was clean and our food was freshly made. It took a few minutes but we were appreciative of the hot food. The staff members were polite and cordial. They didn't have regular chicken sandwiches; there was a sign that said some menu items were out of stock. I ordered the spicy chicken sandwich and it was quite enjoyable. read more

worst food I've ever tasted didn't give me fries and cheese is moldy ,soggy buns, food was just overall horrible, was literally gagging :(

Krystal restaurants have declined significantly over the past years. What once was an inexpensive quick dining alternative has become over priced with dirty dining areas. read more

Stopped here many times over the years to grab my burgers for breakfast. Now all of a sudden they say they don't serve burgers this early and we're not very nice at all about it (it's currently 8:47am). Guess I'll find somewhere else to spend my money from now on. read more

When you want an iconic burger, this is the place. The burgers are just what you expect from Krystal's. I love these burgers as they remind me of my childhood. Then they were 25 cents!! But they are steamed so the bread is kinda soggy. The onions, pickle and mustard complete the package. read more

What appears to be the closest Krystal's to Jacksonville. Centrally located in good ole' Starke Friendly service. Quick-ish food. Amazing burgers! I sure am a sucker for there cheeseburgers! Currently running a 10 Krystal burgers for $6 special. Add $1.80 if you add cheese. read more

Good burgers and Fries. But looks like Everyone else they have went up on prices. Was just surprised. But still good food

Please do not sell this quality of food to people. ... After a few hours felt undeniable stomach pain from this. First and last time for me.

Terrible service!!!! 2 people working 1 person cooking and 1 person running the drive through. I stood at the counter waiting for someone to wait on me for 20 minutes, I was the only person in here!!! read more

Some of the best Krystal burgers I've had in a long time. They were hot & fresh. The buns were fluffy and not all soggy and nasty. The fries were hot and fresh and perfectly salted. Yum yum yum!!! The lady in front of us had waited 25 mins before losing her cool and just asking for her money back. I don't know what she was waiting on. It only took us about 3-4 minutes before we got our order and then we left. The only reason I took away a star is because the dining room was dirty. Trash on the floor and all the tables were dirty as well. Other than that these were the best little Krystal burgers I've had. Sack full to go. Thanks!! read more

Krystal - Fluffy! Not soggy!!! - Burgers Near Me - Starke, Florida

WoW! Christmas Eve and it was packed! Emilee was so sweet and helpful. What a great asset to the business. It's refreshing to come across young people who really care about what they are doing, you just don't find that at any fast food places anymore. Thank you Emilee, keep up the good work and one day you'll own your own store! Highly recommend based on my visit last night. read more

Understaffed for the post-game (FSU/UF) traffic. Night game, so people were coming late and drive-thru only. iHOP was closed so some of that traffic also went to Krystal. they just couldn't keep up, but our meal was good, order was correct, and it was still better than crowds in GNV. Thanks to the skeleton crew -- ya'all done good, especially in those circumstances read more

it was a Krystal burger, outside looked bad but inside was very clean and the staff was great read more

Krystal - chili cheese fries - Burgers Near Me - Starke, Florida

Why did I eat here? Its not that this is a bad Krystal, its that it is a Krystal. Always regret a decision like this.

You just lost 3 sales because you wouldn't answer the drive thru. 2 other cars left while I waited. After 5 minutes I pulled around to the window. 3 ladies too busy chatting with each other to serve anyone read more

This is my regular stop when driving from the Tampa Bay area to JAX. Nothing special about this place, but it breaks up a long drive, and, well... tiny cheese burgers. Enough said. read more

So I get that's it's kind of late but I was just told it would take 20 minutes for a sack of regular krystals on top of the 15 minutes I patiently waited to have my order taken. I feel like maybe that's a little ridiculous. When I told them I would wait instead of driving away like they wanted me to they definitely seemed surprised. "Really, you'll wait?" I didn't have a special order just your basic hamburger meat on a bun. I didn't even order fries or a drink. No one apologized or offered a beverage for my 20 minute wait and I'm still sitting here WAITING. By now it's been about 16 minutes and I've seen at least ten cars come and go with their food but I'm still sitting here. I know what's going on.. save the krystals you have for the smaller orders in the cars behind me but that's not how it should work. I was here first I should get served first. Get it together krystal. In times like these I know there are better employees looking for a job. Do better. read more

If I could give zero stars that would be my rating. 5 employees moving at snail pace No greeting of customers Floor was absolutely nasty Only 2 customers before us had already been waiting 20 min for their food. Orders were wrong when they finally received it. Our order was wrong as well. No way this place would pass a food inspector visit. Franchise owner, Have you been to your store lately? Forgot to mention. The A/C was not working. If you are craving a Krystal DONT GO TO THIS ONE!!! read more

This is no longer a new location, and they've apparently worked through their growing pains just fine. The service was great, the wait was negligible, and the food was fantastic! read more

overpriced but definitely Krystal. I occasionally get an urge for them but usually talk myself out of it due to the cost.

Stuck in the three-car drive through line for twenty minutes now and no sign of movement.

We stopped here on the way home and were quite impressed. Of course Krystal is just greasy little burgers but on occasion they're delicious. The girl at the window was very polite and willing to get anything we needed. She had no problem grabbing extra things that we requested. The good was fresh and gooey just like Krystal should be. I'm not sure why they have such bad reviews but personally, I would rather wait a few minutes for fresh food than to get stuff that was sitting there getting nasty all day. read more

Krystal burgers are the best and I love to get them whenever I am near one. Knowing this was a new Krystal I expected growing pains, however, the service was terrible and rude. I was second in line and waited 10 min while the customer in front of me got the wrong order and was trying to get it corrected. The server just walked away and took care of the drive thru window. I never ordered, just left. Hopefully they will get better, but for today they get one star only because it was Krystal. read more

Horrible we waited for 20 minutes in line when there was one person ahead of us in line and ordered 3 Krystal's same as us. Never going back So if you choose to go there be prepared to wait for 15/20 minutes. read more

Stopped by today to order a 5 for $5 around 7:15pm. Order taker cut me off in reviewing the order, there was one car was in front of me. Wait time was 10 minutes, the passenger in the car in front of me got out and went inside I guess to complain, they finally gave them their order which looked like 2 chili fries boxes. Cashier took my money, she didn't apologize for the wait, never gave me my drinks so I waited for 3 minutes before she gave me my order & drinks. Turns out no receipt and no napkins, so based my experience not going back. read more