1. Kruse Orthodontics

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Grand Rapids, MI

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Kruse Orthodontics

3.2 (5 reviews)
Closed • 8:00 am - 5:00 pm

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Grand Rapids Family Orthodontics

Grand Rapids Family Orthodontics

3.6(5 reviews)
7.3 mi

Dr Karl and the staff are amazing! From the initial consultation they make you feel very welcome :)…read moreThank you Dr. Karl and Staff!!

When going in for a consult for my daughters, I was less than excited to sit through a video they…read moreplay in front of children about they effects of a poor smile resulting in suicidal tendencies and how orthodontics are important in preventing low self esteem which leads to depression etc. While I think being aware of the causes and awareness of suicide and low self esteem are important, I found this video highly inappropriate to play in front of two ten year old girls. Neither had doubts about their smile before walking into this office and both walked out feeling like their smile was less than what it should be. They were referred by our dentist due to crowding and neither related crowding teeth to an unfortunate smile. When the orthodontist came in he even made a comment near the end of the consult saying that when he's done they (the girls) will be happier with their smile. In front of my girls who had no self doubts. Getting in the car one of my girls asked..."do I not have a good smile mom?" I was infuriated. Not to mention I feel like they tried bribing my girls with a goody bag before we even decided to begin services there. The doctor at one point turning to them and saying, "you want me to work with you, don't you?" At around 5pm that evening their automated phone service called and said we missed our appointments for them! So I had to call and remind them that we were in fact at our appointment and of course IT was blamed for the confusion. I will be finding a different orthodontist and would not recommend this office to anyone I know.

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Grand Rapids Family Orthodontics
Grand Rapids Family Orthodontics
Grand Rapids Family Orthodontics

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Kruse Orthodontics - orthodontists - Updated October 2026

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