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    Kroon & Mitchell

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Kroon & Mitchell

    Accountants

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    2 More Services

    Audit and conflict resolution support

    Tax planning

    Kroon & Mitchell Photos

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    7 years ago

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    Wendy Smith

    Wendy Smith

    2.0
    (4 reviews)

    Wow. We hired Wendy to handle the taxes for ourselves as well as our small business. She made…read moreNUMEROUS errors on our taxes. Several revisions had to be sent to the IRS. I had to rifle through my 80 page return and go over it with a fine tooth comb. I then took the return to another CPA who found even more errors. Overall the entire experience with Wendy was an absolute NIGHTMARE. I don't understand how she is still in business. DO NOT HIRE.

    Listen. I don't know where you're at in your search for a CPA, but I can only hope you're…read moreresearching various tax preparers and stumbled across Wendy's Yelp reviews prior to soliciting her services. If, by chance, you're looking at this after the fact, oh man, I'm so sorry. Wendy Smith is an incompetent, argumentative shrew, who defies the stereotype of an "accountant" by completely lacking an attention to detail. One small example: She misspelled "Cincinnati" on my return. Wow. Ms. Smith made numerous errors on the paperwork, which ended with a dent in my credit. When calling to discuss the issue, Wendy immediately got defensive and was unwilling to discuss the matter further. So I opted not to pay her fee for services rendered, as said services should have been... you know... adequate. And then she threatened me with a Collections Attorney. I guess what I'm saying is this: Just don't. You'll have ordered a cheeseburger, expected a cheeseburger, and assumed a cheeseburger would be brought to your table and would be, at the very least, edible. Instead, the waiter will bring you a tire iron on a plate and blame you when you don't enjoy it.

    Lake Michigan Credit Union

    Lake Michigan Credit Union

    2.0
    (24 reviews)

    I opened my account with LMCU Nov of 2024. I have had nothing but VIP Treatment since that date! At…read morethe Alpine branch, what a wonderful group of professional women, that work there! I have interacted with the teller that won teller of the year last year & can absolutely see why she won! I have interacted with a teller that was in training & see why LMCU hired her! She has a long & prosperous career ahead of her! What a breathbof fresh air! The New Accounts Manager was quick, efficient & very welcoming,when we sat down to talk about depositing money in their bank! She was a pleasure to deal with. I had no qualms in trusting my money with LMCU! The amount of money- making programs, without lifting a finger, just blew my mind! This is a "Credit Union" after all! That was the Alpine Branch, then you go to Ravenna Branch & you probably have the sunniest, perky, yet professional, most willing to help group, of all the the Branches! I just automatically have a better day after visiting that branch! What a "Brilliant Branch" to visit & get your banking questions answered, bank problems solved, & money deposited! But then to put the "Cherry on top of the Sundea" I called LMCU & got a real person, quickly, "not being # 8 in the queue!" & spoke to the "Lovely Ms SATIN" She was so very helpful with a very big problem I'm having. She told me the truth, & now LMCU will get all my business! Too bad a credit union I've used since 1989 could not even do the little things like great Customer Service to keep a long standing customer like me! Ms Satin, I love forward to working with you for the long run! Your Professional Demeanor, Empathetic Ways, Listening Ear, Very, Very Knowledgeable about all your LMCU products & the Banking World! You were Not afraid to tell me the Truth & what were complete lies! I totally trust You, LMCU, & I My Immediate Family & Extended Family, will be doing business with LMCU for a very long time! Thank you for restoring my faith in the Banking World! Sincerely Kelly Wurm

    The LMCU banking staff has been disorganized, incompetent, and unresponsive on what should have…read morebeen a simple issue to resolve. It's difficult to reach a manager because they also seem to avoid any sense of responsibility to their customers. They've got their excuses down to an art form. Avoid at all costs.

    Kroon & Mitchell - accountants - Updated July 2026

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